Pan Pacific Jakarta

Hotels
•
Pan Pacific Hotels & Resorts
9.3 (506 reviews)
Jalan M.H. Thamrin , Jakarta , id

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Comfortable stay
Great views
Cons:
Confusing location for taxis
Limited breakfast variety

Categories

Cleanliness
9.45
Overall sentiment highlights cleanliness with specific mentions of clean rooms.
Service
9.95
Proactive and friendly staff are frequently praised, indicating exceptional service.
Location
8.45
Mixed feelings about location; some confusion for taxi drivers mentioned.
Room Quality
8.95
Rooms are described as comfortable with some mentions of small size.
Amenities
9.15
Amenities mentioned positively, though specific details are sparse.
Value for Money
9.45
Perceived high value based on facility quality and service.
Food and Beverage
9.25
Breakfast is praised, although variety could improve.
Overall Experience
9.75
Guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:50

Property Description

Pan Pacific Jakarta, a 5-star hotel nestled in Jakarta, provides a luxurious experience with stunning city views. Indulge in the indoor pool and relish delicious meals at the restaurant. For a seamless stay, enjoy the convenience of airport transfers and 24-hour room service.

Luxurious Accommodations
Enjoy air-conditioned rooms equipped with modern amenities, ensuring a comfortable and relaxing stay.

Delicious Dining Options
Start your day with a delectable breakfast offering buffet, continental, and Asian dishes to satisfy your palate.

Convenient Location
Explore nearby attractions such as Grand Indonesia and Sarinah, making it the perfect choice for travelers interested in shopping and city walks.

Book now for an unforgettable stay at Pan Pacific Jakarta!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 506 reviews
Cleanliness: 9.45
Service: 9.95
Location: 8.45
Room Quality: 8.95
Amenities: 9.15
Value for Money: 9.45
Food and Beverage: 9.25
Overall Experience: 9.75
A
Audrey • solo_traveller • fr
10
Pros:

Nous avons tout aimé, le petit déjeuner est top, le service et le personnel sont au petit soins.
Mention spéciale à la Team Keyaki (Gita, Laras, Fara, Mike et Naowa) qui ont été d'une gentillesse et d'un service irréprochable, ce sont des personnes formidable.

Cons:

Rien.

2026-08-28 • via Nuitee
T
Tom • couple • be
10
Zeer stijlvol en luxueus tophotel
Pros:

De zeer stijlvolle luxueuze en nieuwe uitstraling van het hotel

Cons:

Niets

2026-08-27 • via Nuitee
S
Steven • solo_traveller • de
10
2026-08-25 • via Nuitee
I
Iris • couple • nl
10
Fantastisch!
Pros:

Wat een prachtig hotel met top personeel! Ik kan niet zeggen wat mij het meest beviel. Alles was echt over de top!

2026-08-25 • via Nuitee
C
Cybélia • extended_group • fr
10
Pros:

Super hôtel

2026-08-24 • via Nuitee
C
Cybélia • couple • fr
10
Pros:

Super

2026-08-24 • via Nuitee
S
Saud • solo_traveller • om
10
2026-08-23 • via Nuitee
T
Tarek • solo_traveller • au
10
Brilliant
Pros:

Overall this hotel is exceptional from the standard of rooms to the excellent customer service and quality

2026-08-23 • via Nuitee
A
Agusta Eka Surya • couple • de
10
Above the sky!!
Pros:

The best hotel i ever stay. we had really fantastic city view. great hospitality. we got really beautiful warm welcome! i really made good decision to stay here. it was all surprise. helpful and friendly staff. breakfast ist really great. lot indonesian food for breakfast too and so delicious. really high quality with amazing view. my partner feel so greatful. he never had breakfast above the sky. i just wish to stay longer there. may be next time.

2026-08-23 • via Nuitee
M
MARIA DEL CARMEN • extended_group • es
9
2026-08-21 • via Nuitee
O
Omar • couple • sa
10
2026-08-20 • via Nuitee
A
alghamdi • solo_traveller • sa
10
Pros:

النظافة والعناية

Cons:

لا سئ

2026-08-20 • via Nuitee
عبد العزيز • solo_traveller • sa
10
فندق يستحق التجربه
Pros:

كل شي

Cons:

لايوجد

2026-08-20 • via Nuitee
V
Virginia • couple • es
9
Estupendo
Pros:

Las instalaciones, lo nuevo que es , limpieza y amabilidad del personal

Cons:

nada

2026-08-19 • via Nuitee
C
Cassie • couple • au
10
2026-08-18 • via Nuitee
M
Mubarak • couple • sa
10
2026-08-18 • via Nuitee
S
Sherene • couple • sg
10
Staff were so courteous and friendly. Their approach is commendable
Pros:

High level… view from hotel window to city was mind blowing

Cons:

Nil

2026-08-17 • via Nuitee
A
Ann • couple • us
10
Pros:

Location, amenities, staff, service

2026-08-17 • via Nuitee
F
Florian • couple • fr
10
Le meilleur hôtel de notre vie!
Pros:

Tout était incroyable.
La chambre était magnifique et très bien équipée (mention spéciale pour la salle de bain et, plus particulièrement, la douche)!
Les chambres et le rooftop offrent une vue impressionnante sur toute la ville.
Le personnel est particulièrement sympathique et veille à ce que votre séjour soit des plus qualitatifs et reposant, en organisant notamment les transfert vers l’aéroport!

Cons:

Rien, tout était parfait!

2026-08-16 • via Nuitee
A
Anke • couple • de
10
2026-08-16 • via Nuitee