Hamersons Hotel CDO

Hotels
8.3 (134 reviews)
Pabayo Tomas Saco Street , Cagayan de Oro , ph

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Spacious rooms
Good amenities
Cons:
Cleanliness issues
Room maintenance needs attention

Categories

Cleanliness
7.93
Some issues noted during the stay, including cleanliness of the room and balcony.
Service
8.4
Staff is friendly and accommodating overall, with some praise for specific team members.
Location
8.14
Location is good, though city center is noted as being a bit far.
Room Quality
7.89
Room is spacious but had issues with air conditioning and cleanliness.
Amenities
8.42
Facilities such as the gym and shower pressure received positive remarks.
Value for Money
8.28
Prices noted as high, but overall considered reasonable for the quality.
Food and Beverage
8.93
Food is consistently described as delicious and well-prepared.
Overall Experience
8.4
Overall positive experiences with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:41

Property Description

Central Location
Centrally located in Cagayan de Oro, just steps away from Museo de Oro.

Comfortable Accommodation
Enjoy air-conditioned rooms with modern amenities and city views from select terraces.

Convenient Facilities
Make use of the fitness centre, restaurant, bar, and free WiFi - all available on-site.

Book your stay at Hamersons Hotel CDO for a convenient and comfortable experience in Cagayan de Oro.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 134 reviews
Cleanliness: 7.93
Service: 8.4
Location: 8.14
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.28
Food and Beverage: 8.93
Overall Experience: 8.4
A
Aubrey Gynn couple ph
7
2026-05-06 via Nuitee
M
Mitch couple us
8
Decent upscale ish hotel in central CDO
Pros:

We were only here for a quick overnight stay and arrived around 11:30pm and were checked out by 7:30am the next morning, but the room itself was plenty comfy for the price. Air con took a bit to figure out and was apparently impossible to turn off? Shower was hot, bed was comfy, breakfast buffet was “ok”…. Good selection of food and drinks but not a single thing was what I would call even warm much less hot

Cons:

As others have mentioned there is a super foul smell that comes out when using the bidet. If you don’t use the bidet you don’t encounter this smell, but we also smelled the sewer smell when using the hand sink to wash our hands. We were on the 6th floor so I was hoping this would not be the case for us but it was definitely real. The staff also did not seem to be extremely personable or friendly but yet again I was only there for just under 8 hours so that may not be a fair assessment

2026-05-05 via Nuitee
E
Evalyn extended_group ph
4
HORRIBLE BREAKFAST.
Pros:

I like the hotel. I mean it's just like your usual hotel. Nothing fancy.

The wifi is good.

Cons:

The breakfast is HORRIBLE.

Every breakfast in this hotel is essentially about EGGS and all the ways that eggs can be cooked. I stayed for six days, so imagine eating eggs every day for six days.

I am allergic to eggs except the organic ones (and their eggs are not organic). Also, you can eat only so much egg. Every day this hotel serves eggs cooked in various ways. There's some bread (bad), a bit of fruit (the same every day), and soup (also egg-based). Everything else is about eggs. There are days when they add something else to their egg menu, but the dish or two that they add without eggs are all processed food (e.g., sausage, spam - the cheap and bad tasting kind).

I will not return to this hotel again. It's not worth it.

2026-05-03 via Nuitee
H
Hannah Mae solo_traveller mt
9
Pros:

I like the view.

2026-04-27 via Nuitee
H
Hajrudin solo_traveller ca
3
Pros:

It's okay place

Cons:

The Towels are to old and smelly

2026-04-26 via Nuitee
G
GERASMO solo_traveller ph
9
Wonderful
Pros:

Good location

Cons:

None

2026-04-25 via Nuitee
M
Malou M. solo_traveller ph
5
Cons:

No hot water.
Rooms we booked was not the actual room we stay.👎

2026-04-20 via Nuitee
M
Malou M. solo_traveller ph
5
Pros:

The staffs are accommodating and willing to help us with our concerns.

Cons:

I booked 7 standard twin bed for our stay from April 16 to 20. But unfortunately we were given a 1 matrimonial bed per room. I told them that the room i booked was for 2 bed/room. They told us they were fully booked but i booked these rooms last Dec. 2025. How come the rooms were not the one we booked? I was really disappointed. I requested a transfer but only 1 room with two beds was given to us. Also the hot water was a problem, almost all the rooms we got has no hot water. 👎👎👎

2026-04-20 via Nuitee
K
Kim Monteiro family_with_children ph
5
Pros:

Gym

Cons:

Apathetic staff. Dirty Bathroom. Poorly trained staff in hospitality.

2026-04-13 via Nuitee
F
Fe family_with_children gb
10
Pros:

The modern facilities, spotless rooms, the friendly and polite staff and most of all they were very considerate about my checked out time.

Would love to stay here again.

2026-04-01 via Nuitee
V
Vernon family_with_children us
7
Pros:

Staff is extremely welcoming and helpful.

Cons:

Did not like the location. Away from everything in the center of town.

2026-03-23 via Nuitee
T
Tourneur family_with_children ph
8
2026-03-22 via Nuitee
M
Mish couple ph
10
2026-03-22 via Nuitee
A
Arcelli extended_group ph
10
2026-03-20 via Nuitee
C
Christel extended_group ph
7
Overall good, just dont use the bidet
Pros:

New building, new room and bathroom

Cons:

I dont like The smell inside the building and room. The water in toilet /bidet smells like sewer. This is my second time in hammerson, same experiencr

2026-03-20 via Nuitee
M
Maria couple us
1
They have a policy that if you stain the bedsheet you have to pay certain amount whic is 10X the actual price of the she
Pros:

The location

Cons:

Policy

2026-03-18 via Nuitee
K
kaye family_with_children ph
8
Clean and comfortable... loved the fragrance of your toiletries too..
Pros:

good breakfast, more drink choices please. Thank you.

2026-03-18 via Nuitee
C
CARLO CAESAR family_with_children ph
10
2026-03-16 via Nuitee
P
Pascal extended_group ch
9
2026-03-14 via Nuitee
P
Pascal extended_group ch
9
2026-03-14 via Nuitee