Omega Gardens Hotel

Hotels
8 (13 reviews)
Karatina Kenya P.O. BOX 16905-00620 , Karatina , ke

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Cons:
Not enough towels
Swimming pool not usable

Categories

Cleanliness
7.71
No specific sentiment mentioned, but minor issue with absence of towels.
Service
8.18
Friendly staff mentioned, positively impacting service rating.
Location
8.22
Good accessibility and parking mentioned, indicating a positive location experience.
Room Quality
7.67
Good sleeping experience noted, rating reflects expectation.
Amenities
7.7
Swimming pool looked good but not usable due to weather.
Value for Money
8.16
Low prices for quality food and services indicate strong value.
Food and Beverage
8.71
Delicious meals and fresh ingredients highlighted, boosting food rating.
Overall Experience
7.68
Positive overall experience with minor issues that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 16:19

Property Description

Luxurious Accommodation with Exciting Amenities

A Range of Activities: Omega Gardens Hotel offers water sports facilities, ski pass sales point, and ski-to-door access, ensuring a fun-filled stay for all guests.

Culinary Delights: Indulge in a variety of cuisines at the on-site restaurant, with options ranging from African to American and Argentinian, including dairy-free, halal, and kosher choices.

Family-Friendly Fun: With a children's playground, kids' club, and activities like skiing, diving, and cycling nearby, Omega Gardens Hotel is the perfect destination for a memorable family vacation.

Book your stay at Omega Gardens Hotel now to experience luxury, adventure, and culinary delights all in one place!

Important information:

Please inform Omega Gardens Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 13 reviews
Cleanliness: 7.71
Service: 8.18
Location: 8.22
Room Quality: 7.67
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 7.68
G
george • family_with_children • nl
9
Verblijf Omega
Pros:

Heerlijk gegeten. Alles vers bereid. Lage prijzen.Goed geslapen. Vriendelijk personeel.
Het was helaas te koud om te zwemmen, maar het zag er goed uit.
Goed bereikbaar met goede parkeergelegenheid.

Cons:

We hadden niet allemaal een handdoek.

2025-08-16 • via Nuitee
K
Kenneth • solo_traveller • ke
9
2025-07-29 • via Nuitee
Y
Yuri • solo traveller • us
8
Very good
2025-04-25 • via Nuitee
G
Graham • young couple • gb
10
Exceptional
2025-03-11 • via Nuitee
G
Goldstein • solo traveller • ke
8
Good experience in Karatina
Pros:

The staff was very attentive and friendly. I was setting off on a hike alone and they provided a staff to accompany me. Of course I gave him something, but they were clearly interested in my well being. The food is very good from the restaurant. The bed was very comfortable, the shower was good. The housecleaning did a great job every day. The pool and hot tub looked to be well maintained

Cons:

The gym was not open very early on Saturday and would have been fully closed on Sunday, but they very kindly opened it for me. Gym is roomy. The equipment is old. A few cardio machines don't work. But there is more than enough equipment, including dumbbells, to get a good workout. The tv in the room only offered one channel

2025-01-13 • via Nuitee
D
Dennis • solo traveller • ke
3
Poor
Pros:

Meals were fresh and well prepared, the rooms were clean, the location and proximity to Karatina town is a big plus.

Cons:

Front desk staff were not so friendly, the facility is run down, No smart TVs, WiFi coverage is horrible, and the amenities were somewhat substandard.

2024-12-29 • via Nuitee
R
Richard • young couple • ke
7
Good
2024-12-09 • via Nuitee
A
Antony • young couple • ke
10
Exceptional
2024-11-17 • via Nuitee
A
Amugo • family with young children • ke
7
Family Travel
Pros:

Convenient location though one of the room we occupied was noisy. The rooms at the back are less noisy. The rooms were comfortable and clean with all required amenities.

Freshia at the reception was excellent in her welcome and customer service both on telephone and in person when we arrived..

Cons:

Hotel facade needs repainting. Lack of a lift. Noisy rooms at the front and side.

2024-01-03 • via Nuitee
S
Samuel • review category business travellers • ke
8
Didnt sleep much despite not undressing - all because of the cold
Pros:

Breakfast was very good
No complaint on the noise level

Cons:

Finding no parking space
charged more than the advertised amount
No spare blanket on such a cold night

2023-08-10 • via Nuitee
L
Loren • solo traveller • gb
7
It needs maintenance, but it's clean, safe, friendly, and the restaurant is ok.
Pros:

Easy-to-find location right on the A2 highway, with good security.
Very friendly and helpful staff
Cleanliness is very good
The restaurant has a huge menu. On any given day, several items will be out of stock, but once you find something you want that they have, the food is pretty good.
It has a big swimming pool, though at this altitude, the water is too cold to stay in for more than 1-2 minutes.

Cons:

The building and rooms are pretty run-down, so on first impression it doesn't look very nice.

Rooms have only one power outlet, right behind the TV -- my adaptor wouldn't fit into it, so I could only charge my devices in the restaurant.

2023-08-08 • via Nuitee
J
Josephine • solo traveller • us
8
Very good
2023-05-20 • via Nuitee
A
Alice • solo traveller • cy
10
I highly recommend this airbnb👌🏾
Pros:

Loved absolutely everything. Location, comfortability, cleanliness, friendly staff👌🏾

Cons:

Aaahm. The rug (carpet) in the lounge
Very old and dirty. Everything else is great. Oh and the swimming pool area needs sunbeds and perhaps beach towels.

2023-04-10 • via Nuitee