Go Hotels Dumaguete

Hotels
Robinsons Hotels and Resorts
8 (824 reviews)
Calindagan cor. South Road, Dumaguete Central Business District, Dumaguete City, Negros Oriental , Dumaguete , ph

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Massage services
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Good location
Courteous staff
Value for money
Cons:
Poor amenities
Inconsistent room quality
Lack of proper service response

Categories

Cleanliness
7.33
While the rooms were reported clean, there were issues with the air conditioning and lack of basic toiletries.
Service
8.8
Staff were courteous and accommodating, with some positive interactions noted.
Location
9.34
Multiple reviews highlight a great location near the mall and convenience.
Room Quality
7.79
Rooms were generally clean but some guests experienced issues such as poor water pressure and malfunctioning air conditioning.
Amenities
6.82
Noted lack of basic amenities like WiFi and TV connection, impacting overall experience.
Value for Money
8.28
Considered good value for a hotel in this area, offering competitive pricing.
Food and Beverage
7.33
Breakfast was mentioned negatively, although the attached restaurant was convenient.
Overall Experience
8.3
Guests had a mixed experience, with positive notes on location and service tempered by various issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:48

Property Description

Convenient Location
Luxurious Room Amenities
Nearby Tourist Attractions

For a comfortable and convenient stay in Dumaguete, book your room at Go Hotels Dumaguete today!

Important information:

Please note that construction work is taking place nearby until March 2026 and some rooms may be affected by noise.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 824 reviews
Cleanliness: 7.33
Service: 8.8
Location: 9.34
Room Quality: 7.79
Amenities: 6.82
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 8.3
N
neville extended_group au
5
Disappointed and could not recommend.
Pros:

Staff were friendly. Bed was comfy. Aircon was good.

Cons:

The wifi was out of order for days - too long to fix. The hot water was out of order for days - too long to fix. There was no small table or chair in the room. There was no wardrobe or luggage rack.

2026-02-10 via Nuitee
D
Dantes solo_traveller ph
8
2026-02-09 via Nuitee
E
Eugene solo_traveller us
7
2026-01-27 via Nuitee
J
Jimmy Gestels couple be
6
zeer behulpzaam personeel en een goede service, maar met enkele comfort- en geluidsproblemen.
Pros:

Het personeel van Go Hotel Dumaguete is zonder twijfel een grote troef. Iedereen was vriendelijk en behulpzaam. Toen we merkten dat de toiletbril stuk was, werd dit meteen vervangen. Ook toen de airco in onze kamer niet werkte, kregen we spontaan en zonder discussie een andere kamer toegewezen. Dat werd echt gewaardeerd.

Cons:

Toch waren er ook enkele minpunten die ons verblijf minder aangenaam maakten. Er was vaak lawaai in de gangen, zowel van personeel als van andere hotelgasten. Daarnaast waren er grote werken naast het hotel die vooral ook ’s nachts doorgingen, wat voor veel geluidsoverlast zorgde. In de eerste kamer hing bovendien een duidelijke geur van vocht.
Verder vonden we de bedden niet echt comfortabel en was de verlichting in de badkamer vrij beperkt. De kamers zijn ook erg klein, wat het verblijf wat minder praktisch maakt.

2026-01-22 via Nuitee
S
Shaira Kristine solo_traveller ph
10
2026-01-21 via Nuitee
D
Divie Ann solo_traveller ph
8
Pros:

Spacious and clean room.

Cons:

No free slippers.

2026-01-20 via Nuitee
S
Suedelou extended_group au
5
Overall my stay was good.
Pros:

Convenient, close to Shopping Centre and transportations.

Cons:

Shower(broken) has no heater need to be fix and toilet is cramped.
Towels look like rag(dirty).

2026-01-20 via Nuitee
J
Jaycee solo_traveller ph
9
So far it is ok, value for money,location.
Pros:

The location since it is beside by the mall and near the terminal.

Cons:

They don't have cabinet to store clothes, also no table for work station,although they have the foldable table but it is damage.

2026-01-20 via Nuitee
D
David couple au
9
2026-01-20 via Nuitee
S
Susana couple ph
8
2026-01-19 via Nuitee
B
Barry couple us
7
Overalll it was OK.
Pros:

The location was excellent next to the Robinsons Mall. The staff was very frienly and accomodating to our needs. There was a restaurant attached that was convenient and inexpensive.

Cons:

The room was smaller then expected and from the photos indicated on the website. There was no drawers or cabinets to put our clothes or suitcases.

2026-01-19 via Nuitee
J
Joseph solo_traveller ph
8
Pros:

its good

2026-01-19 via Nuitee
D
Decerel couple ph
8
2026-01-18 via Nuitee
W
Williamson couple ae
5
2026-01-14 via Nuitee
V
Vincent couple fr
10
Bien pour dumaguete
Pros:

L accueil l emplacement au calme malgré un gros chantier à proximité le silence de la Clim le petit déjeuner inclus est simple mais suffisant et bon

Cons:

Rien !

2026-01-14 via Nuitee
Y
Yolanda couple ph
10
2026-01-12 via Nuitee
A
Aurelie couple fr
8
Bon hotel
Pros:

Chambre propre et spacieuse.
Très bonne literie
Personnel très agréable
Fontaine à eau
Centre commercial juste à coté(magasins,restaurants,ATM)

Cons:

Nettoyage des chambres à 16h30 (beaucoup trop tard) alors de nous avions libérés la chambre depuis 7h00 du matin pour faire une excursion.
Travaux juste en face des fenêtres et ce jusqu'à au moons 1h du matin,impossible de garder les rideaux ouverts la journée(vue directe sur les ouvriers)

2026-01-11 via Nuitee
C
Cosmin couple ro
9
Pros:

Friendly staff.

Cons:

I have no complaints

2026-01-08 via Nuitee
C
Christos couple gr
7
Change all TV’s put smart and larger ones. Put small refrigerators in every room .
Pros:

Good wifi
Very helpful staff
Cleaning service

Cons:

No Smart TV for Netflix or You Tube streaming
There is no a small refrigerator which so necessary

2026-01-07 via Nuitee
K
Krizzel Kaye family_with_children ph
8
Value for the price. Good stay
Pros:

Accessible

Cons:

No dental kits

2026-01-04 via Nuitee