Mountain Lake Hotel

Hotels
9 (869 reviews)
Smolyanski esera , Smolyan , bg

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Comfortable room
Friendly staff
Great location
Cons:
Cleanliness issues
Limited spa availability
Inconsistent food quality

Categories

Cleanliness
7.16
Significant hygiene issues reported, with dirty conditions in the apartment and spa area.
Service
9.13
Service was varied; staff were friendly but check-in experience was complicated.
Location
9.67
Positive sentiment regarding the magical location, although it's a bit far from attractions.
Room Quality
10
Very spacious room with comfortable beds and good heating.
Amenities
8.62
Spa services had availability issues, though some amenities were appreciated.
Value for Money
9.15
Food quality was good but portion sizes were criticized as small.
Food and Beverage
8.61
Food was generally good but expensive with issues in quality at times.
Overall Experience
9.66
Mixed experience overall, some positives balanced by significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:15

Property Description

Luxury Spa Facilities in the Rhodope Mountains

Panoramic Mountain Views and Cozy Chalet-style Apartments

Experience luxury at Mountain Lake Hotel with elegant dining options, state-of-the-art spa facilities, and breathtaking mountain views. The chalet-style apartments offer a cozy retreat with free Wi-Fi and stunning panoramic mountain views, perfect for relaxation after a day of skiing at Snezhanka ski lifts.

Elegant Dining and Relaxing Bar Atmosphere

Indulge in a culinary journey at our elegant restaurant, serving regional specialties and international favorites. After dinner, unwind at the cozy bar with a refreshing drink in hand.

State-of-the-Art Spa Facilities and Outdoor Activities

Rejuvenate your senses at our spa with an indoor pool and Turkish steam bath. In summer, explore local cycling routes, and in winter, hit the slopes with the ski school. Don't miss the chance to experience the best of the Rhodope Mountains at Mountain Lake Hotel.

Book now for an unforgettable mountain retreat!

Important information:

When traveling with pets, please note that pets up to 10 kg are allowed in the one-bedroom apartments only and extra charge of BGN 25 per stay/night applies. Please note that for the rooms that include a fireplace, logs are provided only at an additional charge. For reservations from 13 April 2023 to 17 April 2023 a Festive Easter Lunch is included in the price on 16 April 2023.

The 3rd March package prices are for three nights, per room and include:
*complimentary coffee and mini bar upon check-in;
*breakfasts at a buffet;
*holiday buffet lunch on 3rd of March and musical entertainment;
*free use of heated pool, Roman steam bath, aroma steam bath, infrared sauna, Finnish sauna and adventure shower;
*Wi-Fi;
*free parking;
*tourist tax, tourist insurance and VATPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for BGN 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 869 reviews
Cleanliness: 7.16
Service: 9.13
Location: 9.67
Room Quality: 10
Amenities: 8.62
Value for Money: 9.15
Food and Beverage: 8.61
Overall Experience: 9.66
K
koleff • solo_traveller • bg
10
2026-05-07 • via Nuitee
Анелия Чернева • solo_traveller • bg
10
Pros:

Приветлив и отзивчив персонол.
Добър Спа център.

2026-05-06 • via Nuitee
Иво • solo_traveller • bg
10
2026-05-04 • via Nuitee
Y
Yotsova • solo_traveller • bg
10
Pros:

Атмосферата е изключителна, обслужването на ниво, храната вкусна.

2026-05-04 • via Nuitee
K
Krimena • couple • bg
10
Препоръчах на приятели и познати.
Pros:

Уникално място, отлично местоположение.
Останах много приятно изненадана от отношениението и вниманието на персонала. Вежливи, усмихнати хора, винаги са насреща с препоръки и решения. Блогодаря им!
Закуската беше богата, пресни храни, а готвените ястия в ресторанта на хотела също бяха вкусни.
Горските обитатели на сутрешното кафе бяха приятна гледка и радваха окото и душата.

Cons:

Няма нещо, което да не ми хареса.

2026-05-04 • via Nuitee
I
Iskren • solo_traveller • bg
10
Pros:

Всичко беше прекрасно.Препоръчваме го горещо.

Cons:

Няма асансьор

2026-05-03 • via Nuitee
V
Vanina • solo_traveller • bg
8
2026-05-03 • via Nuitee
G
George • extended_group • ca
8
It’s a nice place if you like forest clean air and hiking around
Pros:

The location at the forest is great. The fireplace added comfort at the room

Cons:

The breakfast could be better in terms of quality and quantity

2026-04-30 • via Nuitee
A
Albert • solo_traveller • bg
10
2026-04-26 • via Nuitee
Ивайло • solo_traveller • bg
10
Pros:

Невероятно място в сърцето на Родопите. Вежливи хора, чист въздух и прекрасен апартамент!

Cons:

Кафето

2026-04-26 • via Nuitee
Атанас • solo_traveller • bg
10
2026-04-22 • via Nuitee
T
Tsvetelina • couple • bg
10
2026-04-19 • via Nuitee
Симона • extended_group • bg
10
2026-04-14 • via Nuitee
E
Elitsa • couple • bg
10
Прекрасно място. Препоръчвам с две ръце!
Pros:

Страхотна локация, в планината, близо до Смолянските езера. Изключително чисто, с всички удобства, вкусна храна и любезен персонал. Чувствахме се прекрасно.

Cons:

Всичко ни хареса.

2026-04-13 • via Nuitee
H
Hristo • family_with_children • bg
10
2026-04-11 • via Nuitee
Стела • couple • bg
10
2026-03-29 • via Nuitee
Ψυλλόπουλος • family_with_children • gr
9
Pros:

Το πρωϊνό ήταν πολύ καλό και με ποικιλία

Cons:

Η πισίνα ήταν πολύ κρύα

2026-03-23 • via Nuitee
S
Stoyanov • family_with_children • bg
10
2026-03-22 • via Nuitee
E
erturk • couple • bg
10
2026-03-22 • via Nuitee
N
Nikolay Zahariev • family_with_children • bg
10
2026-03-19 • via Nuitee