Hanoi Holiday Hotel

Hotels
8.9 (737 reviews)
8 Phố Nhà Hỏa , Hanoi , vn

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Room size variability

Categories

Cleanliness
8.98
Generally clean rooms noted, but some complaints about musty smell.
Service
9.45
Staff described as friendly and accommodating, with positive experiences reported.
Location
9.49
Great location mentioned multiple times, proximity to restaurants and attractions noted.
Room Quality
7.94
Rooms were generally ok, but some issues with size variability and noise.
Amenities
8.47
Basic amenities available; some suggestions for improvement like having a kettle.
Value for Money
8.93
Good value described, especially considering the location and service.
Food and Beverage
8.98
No specific mentions, but no complaints suggest decent options.
Overall Experience
8.95
Most guests expressed satisfaction, with a few minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:41

Property Description

Central Location in Hanoi

Located in the heart of Hanoi, Hanoi Holiday Hotel offers a convenient stay just a short distance from major attractions like Hanoi Old City Gate and St. Joseph Cathedral.

Comfortable Rooms with Modern Amenities

Experience comfort in every corner with air-conditioned rooms equipped with free WiFi, a flat-screen TV, and a private bathroom. Relax in the cozy seating area and enjoy your favorite shows with cable channels.

Convenient Services and Facilities

Benefit from services like room service, a 24-hour front desk, and tour assistance. Unwind at the sun terrace or explore nearby landmarks such as Thang Long Water Puppet Theater and Hoan Kiem Lake.

Ready to experience the charm of Hanoi? Book your stay at Hanoi Holiday Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

8.9
Based on 737 reviews
Cleanliness: 8.98
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 8.95
R
rodel • couple • us
10
Happy with our stay!
Pros:

Host and staff were very friendly and accommodating. Place was kept clean.

Cons:

None

2026-03-12 • via Nuitee
J
Jimena • couple • ar
8
Super recomendado
Pros:

La atención del personal siempre muy amable y atentos. Nos recibió Tam y siempre con una sonrisa y brindándonos información del lugar y asistencia de traslado.

La ubicación es muy buena, en una calle tranquila porque de día lavan autos, pero a media cuadra de pleno centro y movimiento.

Cons:

La primera imagen, que es un lavadero y el hotel está atrás, pero una vez que entrás, es muy lindo.

2026-03-10 • via Nuitee
S
Sarah • solo_traveller • de
8
Pros:

Das Personal war sehr freundlich und konnte einem stets weiterhelfen.
Das Zimmer ist ein bisschen in die Jahre gekommen und sieht nicht mehr ganz so "neu" aus, wie auf den Bildern.
Aber für 1-2 Nächte auf jeden Fall ok.

Cons:

Da die Zimmereingangstür ziemlich dünn und milchig war (milchiges Kunstoff) hellte das Licht vom Flur das Zimmer auch Nachts auf. Das gegenüberliegende Zimmer war 2 Meter entfernt und dadurch war es sehr hellhörig.
Da mein Zimmer zur Straßenseite lag und sich direkt unter mir eine Auto/Roller Reinigung befand, war es bis spät Abends und Morgens früh schon ziemlich laut.

2026-03-09 • via Nuitee
N
ngaash • couple • il
10
2026-03-08 • via Nuitee
O
Ofri • solo_traveller • il
8
הצוות נהדר!
Pros:

הצוות היה מדהים! עזרו בכל דבר שהייתי צריכה, בנוסף כל יום הם מנקים את החדר ומביאים בקבוקי מים

Cons:

המלון ממוקם בכניסה לשטיפת רכבים זה קצת פחות נוח

2026-03-08 • via Nuitee
B
Benny • couple • de
10
2026-03-04 • via Nuitee
A
Alfred • couple • gb
10
2026-03-02 • via Nuitee
M
mark • solo_traveller • gb
8
Great location . . Hanoi old quarter loved every minute.
Pros:

Location and staff Tam Tam was lovely very helpful it’s also a travel agency very reasonable for trips.

2026-03-01 • via Nuitee
V
VASILEIOS • solo_traveller • gr
10
Pros:

Καθαρα και ανετα

2026-02-28 • via Nuitee
V
van Wijk • solo_traveller • nl
10
Pros:

Amazing staff and great rooms in a great location!

Cons:

Everything was perfect

2026-02-28 • via Nuitee
H
Holger • couple • es
9
Pros:

Das Hotel ist mitten im Zentrum von Hanoi gelegen, so dass man die meisten Sehenswürdigkeiten zu Fuß erreichen kann.
Besonders hat uns das überaus freundliche und hilfsbereite Team vom Hotel begeistert. Wir haben dort auch einige Touren gebucht und wurden vom Hotel die ganze Zeit betreut/unterstützt, so dass alles hervorragend geklappt hat.

2026-02-27 • via Nuitee
W
Williambarlopez • couple • co
9
Pros:

Servicio del staff, ubicación

Cons:

La habitación nuestra está ubicada en la parte posterior, al fondo y eso provoca que no tenga ventanas. Es un detalle pero poco importante porque estuvimos casi todo el tiempo afuera.

2026-02-25 • via Nuitee
D
Dinh Trung • solo_traveller • dk
10
2026-02-25 • via Nuitee
S
Said • solo_traveller • fr
10
2026-02-22 • via Nuitee
R
Roland • couple • at
8
2026-02-11 • via Nuitee
A
Alessandro • solo_traveller • it
10
Pros:

Staff gentilissimo. Ottima posizione.

2026-02-10 • via Nuitee
A
Alisha • extended_group • gb
10
2026-02-09 • via Nuitee
A
Amanpreet • couple • ca
10
Great stay!
Pros:

Mr Ha is amazing and very helpful and genuine. Great staff

2026-02-09 • via Nuitee
N
Noor Mariesa • couple • my
8
Great
Pros:

Staff was very helpful and location is very central

2026-02-08 • via Nuitee
J
Jonathan • solo_traveller • gb
6
Pros:

Staff were great very helpful.

Cons:

The room was basic.

2026-02-08 • via Nuitee