Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Non-smoking throughout
Shuttle service (additional charge)
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
High price

Categories

Cleanliness
7.54
Clean and provided amenities, but some mentioned issues with cleanliness such as poor toilet conditions and small bathroom basin.
Service
8.51
Staff were helpful and responsive, with solutions provided for issues during the stay.
Location
9.05
Great location, very close to tourist attractions and walking distance to various sightseeing spots.
Room Quality
7.5
Rooms were comfortable but issues such as small size and noise from outside were noted.
Amenities
8.03
Amenities were decent, but some issues like poor WIFI and lack of instructions are mentioned.
Value for Money
7.49
Perceived as not worth the price paid, net price after taxes was considered high.
Food and Beverage
8.14
Standard quality for this hotel tier.
Overall Experience
8.51
Experience was generally positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:41

Property Description

Historic Setting
Discover the charm of a 19th-century building in the UNESCO World Heritage Site of Georgetown. The RARE Heritage House boasts 3 courtyards where you can relax and unwind.

Cultural Attractions Nearby
Explore the vibrant surroundings with Clan Jetties, Wonderfood Museum, Little India, and historical landmarks like Fort Cornwallis and Cheong Fatt Tze - The Blue Mansion just a short distance away.

Comfortable Accommodations
Enjoy modern amenities like free WiFi, air-conditioned rooms with flat-screen TVs, and cozy en suite bathrooms with shower facilities. Some rooms even offer courtyard views from a mezzanine level.

Ready to immerse yourself in the history and culture of Penang? Book your stay at RARE Heritage House now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for MYR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 343 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.49
Food and Beverage: 8.14
Overall Experience: 8.51
L
Linda • couple • de
8
2026-03-28 • via Nuitee
A
Amell Khan • family_with_children • bd
9
Pros:

Room size and facility

Cons:

No windows or balcony

2026-03-25 • via Nuitee
J
Jonas • couple • dk
10
Pros:

Dejlig seng

2026-03-22 • via Nuitee
L
Liza • family_with_children • gb
9
Excellent location
Pros:

Location was excellent, just around the corner from many of the interesting tourist spots and restaurants. Staff friendly and helpful

Cons:

No pool and lack of food options

2026-03-19 • via Nuitee
T
Toyokazu • family_with_children • jp
10
2026-03-14 • via Nuitee
L
Leeza • family_with_children • us
10
Loved our stay especially the friendly staff and many of the tourist spots within walking distance.
Pros:

Room has been very nicely renovated with modern amenities while preserving its previous history. Also liked the fact that it had two exits to two different streets and location was near all the restaurants and tourists spots.

Cons:

Nothing

2026-03-14 • via Nuitee
E
Eliza • solo_traveller • au
9
Overall pretty good snd would stay again
Pros:

Location was good, room was comfortable

Cons:

Shower stall was a little dirty but I think that is just age. Stairs are very steep, would be good if guests could access a washing machine on site.

2026-03-08 • via Nuitee
R
ROMAN • family_with_children • ua
10
2026-03-06 • via Nuitee
K
Korawit • family_with_children • th
7
Pros:

Great location, in walking distance to serveral attractions. The hotel and the room are nice and clean. The staffs are polite and friendly.

Cons:

The room is a little small, but understandable.
The hotel do not offer airport shuttle dispite stating otherwise in booking.com
BUT the main issue is that there is a strong cigaretts smell coming in our room TWICE. The first time after we report the issue, the staff gave us an air filter, which is helpful, but an hour later or so after we sort out the first smell, the smell came back again which means the staff failed or did nothing to prevent the incident from happening again. So we end up having to use the air filter again and again.

2026-03-02 • via Nuitee
S
Sanjay Dev • solo_traveller • de
10
Very comfortable. Staff is tremendously helpful.
2026-03-01 • via Nuitee
C
Corriveau • solo_traveller • ca
9
Pros:

Lovely heritage hotel in a great location.

Cons:

Our room had stairs and that could be a challenge for some.

2026-02-14 • via Nuitee
A
Andrew • family_with_children • th
10
2026-02-11 • via Nuitee
A
Andrew • family_with_children • th
10
2026-02-11 • via Nuitee
P
philippe • family_with_children • fr
8
Pros:

L amabilité du personnel

Cons:

Pas de fenêtre dans les chambres

2026-02-10 • via Nuitee
A
Astrid • family_with_children • es
9
Pros:

Super localisation. Décoration sympa. Les chambres ne sont pas très spacieuses mais comptent avec tout ceux dont vous avez besoin. propres et literie confortable.
Il n' y a pas de fenêtre mais une porte fenêtre qui donne sur les zones communes, ça ne nous a pas particulièrement dérangé.
Personnel sympa et présent lorsque nous avons fait le check-in à 23h.

Cons:

Le seul problème est l'insonorisation, notre chambre était au rez-de-chaussée et on entendait toutes les personnes passer avec les valises dans le couloir.

2026-02-08 • via Nuitee
M
Morne • family_with_children • za
10
Pros:

The location is amazing, the staff very friendly and helpful. The shower worked perfectly and the bed was comfortable. Great value for money.

2026-01-26 • via Nuitee
L
Luis Miguel Coral • family_with_children • se
10
2026-01-26 • via Nuitee
A
Ainhoa • couple • es
10
2026-01-26 • via Nuitee
H
Hakimi • family_with_children • my
9
2026-01-24 • via Nuitee
D
Dan • couple • gb
9
2026-01-22 • via Nuitee