Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Non-smoking throughout
Shuttle service (additional charge)
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
High price

Categories

Cleanliness
7.54
Clean and provided amenities, but some mentioned issues with cleanliness such as poor toilet conditions and small bathroom basin.
Service
8.51
Staff were helpful and responsive, with solutions provided for issues during the stay.
Location
9.05
Great location, very close to tourist attractions and walking distance to various sightseeing spots.
Room Quality
7.5
Rooms were comfortable but issues such as small size and noise from outside were noted.
Amenities
8.03
Amenities were decent, but some issues like poor WIFI and lack of instructions are mentioned.
Value for Money
7.49
Perceived as not worth the price paid, net price after taxes was considered high.
Food and Beverage
8.14
Standard quality for this hotel tier.
Overall Experience
8.51
Experience was generally positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:41

Property Description

Historic Setting
Discover the charm of a 19th-century building in the UNESCO World Heritage Site of Georgetown. The RARE Heritage House boasts 3 courtyards where you can relax and unwind.

Cultural Attractions Nearby
Explore the vibrant surroundings with Clan Jetties, Wonderfood Museum, Little India, and historical landmarks like Fort Cornwallis and Cheong Fatt Tze - The Blue Mansion just a short distance away.

Comfortable Accommodations
Enjoy modern amenities like free WiFi, air-conditioned rooms with flat-screen TVs, and cozy en suite bathrooms with shower facilities. Some rooms even offer courtyard views from a mezzanine level.

Ready to immerse yourself in the history and culture of Penang? Book your stay at RARE Heritage House now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for MYR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 343 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.49
Food and Beverage: 8.14
Overall Experience: 8.51
C
Corriveau • solo_traveller • ca
9
Pros:

Lovely heritage hotel in a great location.

Cons:

Our room had stairs and that could be a challenge for some.

2026-02-14 • via Nuitee
A
Andrew • family_with_children • th
10
2026-02-11 • via Nuitee
A
Andrew • family_with_children • th
10
2026-02-11 • via Nuitee
P
philippe • family_with_children • fr
8
Pros:

L amabilité du personnel

Cons:

Pas de fenêtre dans les chambres

2026-02-10 • via Nuitee
A
Astrid • family_with_children • es
9
Pros:

Super localisation. Décoration sympa. Les chambres ne sont pas très spacieuses mais comptent avec tout ceux dont vous avez besoin. propres et literie confortable.
Il n' y a pas de fenêtre mais une porte fenêtre qui donne sur les zones communes, ça ne nous a pas particulièrement dérangé.
Personnel sympa et présent lorsque nous avons fait le check-in à 23h.

Cons:

Le seul problème est l'insonorisation, notre chambre était au rez-de-chaussée et on entendait toutes les personnes passer avec les valises dans le couloir.

2026-02-08 • via Nuitee
M
Morne • family_with_children • za
10
Pros:

The location is amazing, the staff very friendly and helpful. The shower worked perfectly and the bed was comfortable. Great value for money.

2026-01-26 • via Nuitee
L
Luis Miguel Coral • family_with_children • se
10
2026-01-26 • via Nuitee
A
Ainhoa • couple • es
10
2026-01-26 • via Nuitee
H
Hakimi • family_with_children • my
9
2026-01-24 • via Nuitee
D
Dan • couple • gb
9
2026-01-22 • via Nuitee
S
Simone • couple • it
7
Pros:

Camere belle e pulite, personale accogliente e letto comodo.

Cons:

Approfondirei la pulizia dei bagni

2026-01-19 • via Nuitee
J
Juliana • couple • dk
7
Overordnet et super fint sted. Vær opmærksom på størrelse af værelse hvis man er mere end én person.
Pros:

Beliggenhed var fantastisk. Det var meget tæt på Armenian Street og hyggelige caféer overalt. Hotelværelset var meget renligt, og der var ingen problemer med insekter eller beskidte hjørner.

Cons:

Værelset var meget meget mindre end forventet. Der var ikke plads til en stor kuffert på det værelse vi havde fået, og var nødt til at stille kufferten på et bord og lænestol, som ikke var beregnet til dette.

2026-01-19 • via Nuitee
O
ODETTE DEE LENG • couple • my
10
2026-01-19 • via Nuitee
R
Rebeka • solo_traveller • hu
10
Pros:

The stuff was very kind and helpful, the location is great, close to everything. We find the rooms clean and well equipped and the bed was comfortable.

2026-01-06 • via Nuitee
C
Carmel • couple • au
8
Amazing and we loved Georgetown
Pros:

location and room was lovely

Cons:

no problems to advise

2026-01-05 • via Nuitee
M
Mal • couple • au
9
2026-01-01 • via Nuitee
Y
Yareeva • family_with_children • za
7
Good value
Pros:

Great location, very close to everything you need and tourist attractions. Family room was very large and comfortable.

Cons:

The age of the place definitely shows. The wallpaper in the room was a bit torn and the jacuzzi didnt turn on. There was nobody at reception when we arrived so we called the number. There was some confusion about the number belonging to the place, or maybe the person who answered couldn't hear/understand. We were later informed that there was only one person working so they had to check the rooms and couldn't be at reception.

2025-12-30 • via Nuitee
C
Chan • family_with_children • hk
8
Good services!
Pros:

Location is good, walking distance to various sightseeing spots.
The services were great, we had few problems during our stay, the staff gave us the best solutions. Much appreciated!

Cons:

WIFI in my room (103) was so poor that I only relied on my own data (sometimes also poor connection)
There is lack of instructions on how to use the switch for bathing, I almost was injured by boiling water.
Occationally smelly in toilet but not a big problem.

2025-12-28 • via Nuitee
S
Sardar Ali Hamdan • couple • pk
6
It was fine staying there but not worth the price paid
Pros:

It was clean and provided amenities

Cons:

The net price after taxes was too high compared to the room size

2025-12-28 • via Nuitee
F
Faizal • couple • my
10
2025-12-27 • via Nuitee