Pets allowed

Facilities

Free breakfast
Boat tours nearby
Nature reserve
Area shuttle (surcharge)
Electric car charging station
Hot springs nearby
Free WiFi
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Good location for nearby attractions
Friendly staff
Cons:
Issues with room reservation
Dirty hot tub

Categories

Cleanliness
8.41
The hot tub was found dirty and not well maintained, which negatively affected the cleanliness perception.
Service
9.38
The hotel offered a full refund and attempted to resolve issues, showcasing a decent level of service.
Location
10
The location is praised as being good for visiting nearby attractions such as Etna.
Room Quality
8.87
The rooms provided were not as booked, which raises concerns about room quality.
Amenities
9.4
The breakfast service offered by nearby external restaurants is appreciated, but hot tub issues affected amenity value.
Value for Money
9.36
The overall dissatisfaction with booking accuracy lowers perceived value despite some positives.
Food and Beverage
9.91
Positive feedback on available breakfast options being delivered is noted.
Overall Experience
9.9
Although there were significant issues, good resolution attempts and other positives contributed to a relatively good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:41

Property Description

Discover the tranquil charm of Etna Royal View, a perfect getaway nestled in the heart of picturesque Trecastagni.

Adventure Awaits: Spend exhilarating days on the slopes or explore the area with complimentary bicycles. With a shuttle service to nearby beaches and shopping centers, your next adventure is just a ride away.

Comfort Redefined: Experience spacious rooms featuring air-conditioning, refrigerators, and luxurious down comforters. Stay connected with our complimentary wireless internet and enjoy entertainment on LCD televisions.

Delicious Start: Awaken your senses with a complimentary cooked-to-order breakfast served daily. Our concierge services ensure all your needs are met, including room service and babysitting options.

Unwind in our serene setting and create unforgettable memories at Etna Royal View – your perfect escape awaits.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location