Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Cons:
Stole my money
Could not contact booking.com

Categories

Cleanliness
1.51
Negative feedback regarding monetary issues reflects poorly on trust and cleanliness.
Service
7.98
Standard quality for this hotel tier.
Location
8.02
Standard quality for this hotel tier.
Room Quality
7.97
Standard quality for this hotel tier.
Amenities
8
Standard quality for this hotel tier.
Value for Money
4.46
Concerns about financial issues suggest poor value for money.
Food and Beverage
8.01
Standard quality for this hotel tier.
Overall Experience
4.48
Overall experience negatively impacted by financial issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:28

Property Description

Spectacular Views of Lake Atitlán and Volcanoes
Hotel Nuestro Sueño offers charming rooms with rustic décor and stunning views of Lake Atitlán and nearby volcanoes. Each room features a cozy fireplace, cable TV, and private bathrooms with bathrobes. Some rooms even include a hot tub for ultimate relaxation.

Delicious Dining and Relaxing Atmosphere
Indulge in delicious home-cooked meals at the hotel's bar-restaurant, offering a cozy and inviting atmosphere. Enjoy the convenience of meeting facilities and a shared lounge, perfect for socializing or unwinding after a day of exploration.

Exciting Activities and Nearby Attractions
Explore the surroundings with a variety of activities such as cycling, fishing, and hiking. Don't miss the chance to visit the historic city of Antigua, just a scenic 2-hour drive away. For those looking to explore further, Guatemala City is within a 3-hour drive.

Experience a perfect blend of relaxation and adventure at Hotel Nuestro Sueño. Book your stay now to create unforgettable memories by Lake Atitlán.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for GTQ 80 per person per night when using an existing bed.
    People no matter the age stay for GTQ 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.3
Based on 6 reviews
Cleanliness: 1.51
Service: 7.98
Location: 8.02
Room Quality: 7.97
Amenities: 8
Value for Money: 4.46
Food and Beverage: 8.01
Overall Experience: 4.48
K
Kenneth • young couple • us
1
They stole my money and I can’t contact booking.com
Pros:

They stole my money and I can’t contact booking.com

Cons:

They stole my money and I can’t contact booking.com

2025-06-17 • via Nuitee
S
Steven • young couple • us
9
Superb
Pros:

Wonderful location overlooking lake Atitlan. Lovely room with a lake view and a fireplace (but since it was warm we didn't bother with it). Very kind and helpful staff. Great coffee. The village is peaceful and authentic, with few tourists. San Lucas Toliman is a short pleasant boat ride away and has a great local market on market days. Parking out front was safe and convenient.

Cons:

Underwhelming food options. It was a windy night and the fiberglass roof rattled like crazy, making a lot of noise.

2023-02-25 • via Nuitee
G
Gregory • solo traveller • us
9
Superb
2023-01-21 • via Nuitee
A
Ahmed • young couple • ca
10
Great place great host ( Jerry ) and the best manager ever ( Daniel )
Pros:

Very nice breakfast and excellent coffee

2023-01-09 • via Nuitee
G
Gabrielle • family with young children • gt
2
Terribly Disappointing
Pros:

The food we had was good but the coffee was extremely weak. The cappuccino was very good but overpriced for a tiny cup. Staff was friendly and the view from the room was lovely.

Cons:

I understand that the hotel is in transition and some areas have been renovated. Some of the rooms may be very nice; however, the room we were in was horrible in terms of cleanliness and housekeeping (garbage left in the shower, dust, cobwebs and dead bugs, toilet seat not clean). I had to wipe down all the surfaces we were going to use. I always bring cleaning wipes along in case they are needed. It was a long climb up to our room through a labyrinth of walkways and stairs. The room also smelled musty and had a strong odour of cat spray. When I mentioned the condition of the room, I was told that the staff had been very busy and probably didn't have the time to clean the room properly, which is an extremely poor excuse for someone trying to run a hotel. If you can't clean it, don't book it. They also didn't offer any compensation in the way of a free meal or even a free beverage - nothing.

2023-01-03 • via Nuitee
A
Anonymous • family with young children • us
7
Affirdable and descent place to stay.
Pros:

the place was clean and comfortable. the family suite had a beautiful view of the lake.

Cons:

the drive in and out

2023-01-03 • via Nuitee