Osturat Emaar Hotel

Hotels
7.5 (973 reviews)
Al Aziziya District, Mahbas Al Jen , Makkah , sa

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Children allowed

Facilities

Free beach shuttle
Air conditioning
Family rooms
Lift / Elevator
Front desk (limited hours)
Free wired internet
Free beach shuttle
Internet access
Housekeeping on request
Accessible shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Odor in rooms
Room size concerns

Categories

Cleanliness
6.64
Some reviews mentioned unpleasant odors in the room and cleanliness issues.
Service
8.11
Positive comments about friendly and helpful staff.
Location
9.15
Great location near the Haram and convenient access to buses.
Room Quality
6.1
There were complaints about room sizes and maintenance.
Amenities
7.13
Standard amenities; some requests for improvements were mentioned.
Value for Money
7.59
Most guests found the price reasonable for the services offered.
Food and Beverage
7.64
Not much feedback in this area; assumed average standard.
Overall Experience
7.61
Overall, mixed sentiment with some highlights and a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:44

Property Description

Convenient Location
Benefit from being just a stone's throw away from Masjid Al Haram, Hira Cave, and Zamzam Well.

Comfortable Accommodation
Relax in well-equipped rooms featuring air conditioning, TV, minibar, kettle, and private bathrooms.

Helpful Staff
Enjoy the convenience of bilingual reception staff ready to assist in Arabic and English.

To experience these amenities and more, book your stay at Osturat Emaar Hotel in Makkah today.

Important information:

Please check visa requirements before traveling.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 973 reviews
Cleanliness: 6.64
Service: 8.11
Location: 9.15
Room Quality: 6.1
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 7.61
الخليفي • extended_group • sa
10
2026-03-13 • via Nuitee
K
Khalid • family_with_children • sa
10
Pros:

مشكورين

2026-03-11 • via Nuitee
I
Ibragim • solo_traveller • ru
10
2026-03-09 • via Nuitee
صالح • couple • sa
5
تجربة جميلة صراحة ولكن الغرف تحتاج الى تكميل بعض الاشياء مثل ميكرويف لتسخين الطعام وبعض الصحون والملاعق البسيطة لو حبتين
Pros:

الغرفة وسيعة والمكان قريب من الباصات

Cons:

الرائحة ليست جيدة داخل الفندق

2026-03-08 • via Nuitee
S
Sameh • couple • sa
8
2026-03-07 • via Nuitee
A
Ahmed • extended_group • sa
3
تجربة لا يمكن تكرارها
Pros:

قربه من الحرم

Cons:

الحمام قديم وضيق ويحتاج تغير كليا
الغرفة والأثاث متهالك
لا يوجد نظافة للغرفة علما ان تم طلبها عدة مرات

2026-03-06 • via Nuitee
B
Bandar • extended_group • sa
10
2026-03-03 • via Nuitee
A
Abdelaziz • family_with_children • sa
10
Pros:

الفندق كويس جدا ونظيف

Cons:

القرب من موقف الباصات نظافة الغرف

2026-03-02 • via Nuitee
M
MasAbbas • family_with_children • sa
8
2026-02-27 • via Nuitee
N
NASIMZZAMA • family_with_children • sa
8
Good location for umrah
Pros:

Ever this was good

2026-02-26 • via Nuitee
M
Moataz • solo_traveller • kw
10
2026-02-24 • via Nuitee
E
Et • family_with_children • sa
6
2026-02-23 • via Nuitee
A
Adil Ahmed • extended_group • in
8
2026-02-14 • via Nuitee
A
Adil Ahmed • extended_group • sa
8
2026-02-14 • via Nuitee
M
Mahmut Gürsel • family_with_children • tr
7
Pros:

Konum çok iyiydi. Uyuma ve banyo için yeterliydi. Tam fiyat performans yeridir. Çok beklenti içinde olmamak gerekir

Cons:

Banyo daha iyi olabilir.

2026-02-10 • via Nuitee
A
AHMED ELSHAHAT RAMADAN • solo_traveller • ae
10
Pros:

الفندق قريب من الحرم والمواصلات متوفره مجانا 24 ساعه من والي الحرم
موظف الاستقبال كان في منتهي الاحترام والتعاون جزاه الله خير علي ضيافته واستقباله الراقي

2026-02-09 • via Nuitee
A
Azza • family_with_children • sa
10
Pros:

أجمل مافيه كان فيه حوض مطبخ بعيد عن الحمام

2026-01-31 • via Nuitee
M
monier • extended_group • eg
10
2026-01-30 • via Nuitee
M
MOHAMED • family_with_children • eg
10
Pros:

ممتاز

Cons:

الاحترام

2026-01-30 • via Nuitee
الجوري ناصر • extended_group • sa
10
اقامه جميله اللهم بارك
Pros:

نظافه

2026-01-29 • via Nuitee