Infinity Park Hotel

Hotels
7.8 (1236 reviews)
Merced 54 , Santiago , cl

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Cleanliness issues
Noise from street
Older hotel conditions

Categories

Cleanliness
6.63
Some reviews indicated issues with cleanliness, particularly with bathrooms and overall upkeep.
Service
8.6
Positive comments about the staff's kindness and attention, making it a key highlight.
Location
9.14
Many reviews praised the hotel's excellent location close to major attractions and transport.
Room Quality
7.09
Mixed feedback on room quality; some mentioned small rooms and need for updates.
Amenities
7.12
Mention of missing amenities like face towels and microwaves negatively impacted this category.
Value for Money
8.08
General sentiment sees good pricing for the location and service, although the hotel is older.
Food and Beverage
7.63
Breakfast received a mix of appreciation and criticism; some enjoyed it while others found it lacking.
Overall Experience
8.1
Guests generally had a favorable experience, with highlights on location, service, and some amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:24

Property Description

Central Location
Modern Amenities
Stunning Views

To experience a perfect blend of convenience, comfort, and beauty, book your stay at Infinity Park Hotel today.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency.
In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1236 reviews
Cleanliness: 6.63
Service: 8.6
Location: 9.14
Room Quality: 7.09
Amenities: 7.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.1
M
Margareth • family_with_children • br
5
Pros:

Localizaçao boa

Cons:

Café da manhã com poucas opçoes e não pareciam frescos os produtos, camas desconfortáveis

2026-08-08 • via Nuitee
E
Edu Vergara • solo_traveller • cl
9
2026-08-08 • via Nuitee
R
RaulChile • solo_traveller • cl
10
Pros:

Ubicación

2026-08-06 • via Nuitee
J
Juan • couple • br
6
Ok
Pros:

Limpo e boa estrutura

Cons:

O quarto que fiquei, tinha muito barulho por conta de ser de frente a avenida principal em Santiago e não ter janelas anti-ruido

2026-08-06 • via Nuitee
L
Lorena • solo_traveller • cl
5
Estancia para no más de una noche
Pros:

Desayuno regular

Cons:

Comunicación deficiente con el huésped

2026-08-06 • via Nuitee
Érica Débora • solo_traveller • ar
8
Pros:

El desayuno

Cons:

Que el aire acondicionado no funcionaba en ma habitación y tuvimos que pedir más abrigo para la cama por que se sentía el frío.

2026-08-05 • via Nuitee
L
Lucian • solo_traveller • ro
9
2026-08-04 • via Nuitee
M
Martin • solo_traveller • ar
8
Pros:

El personal

Cons:

El tamaño de la habitación, no hay toalla de mano.

2026-08-04 • via Nuitee
M
Mariah • extended_group • br
7
Pros:

Staff very good

Cons:

The breakfast and there was no rug in our bathroom

2026-08-03 • via Nuitee
G
Gonzalo • solo_traveller • cl
5
hay mejores opciones por ese precio
Pros:

solo la ubicación

Cons:

la ventana daba a una pared interna, pieza sin luz natural, baño con tapa que no era a la medida de la taza, ducha muy pequeña, tacho de la basura en mal estadosolo

2026-08-03 • via Nuitee
V
Vergara • solo_traveller • cl
5
Pros:

La ubicacion

Cons:

No había agua caliente.
Gritería con fugas
Sabanas sucias y sin cambiar
Ascensor con desperfecto

2026-08-03 • via Nuitee
P
Patricia • couple • cl
8
Buena relación precio/calidad para pocos días.
Pros:

Hotel pequeño, con una ubicación central cerca de restaurantes y estación de metro. El personal fue muy accesible y entregó información acorde a lo que necesitábamos.

Cons:

La habitación es pequeña. A pesar de que tiene servicio de desayuno, no tiene servicio de bar/restaurant general así que no tiene posibilidad para comer allí mismo. Sin embargo tienen disponibilidad para recibir servicios de comida a domicilio.

2026-08-03 • via Nuitee
E
Edgar • couple • cl
1
Mi experiencia en este hotel fue muy decepcionante. Al llegar a la habitación, las sábanas de la cama estaban visibleme
Pros:

Ubicación

Cons:

La Limpieza de las Habitaciones

2026-08-02 • via Nuitee
V
VALDIRENE • solo_traveller • br
9
MUITO BOA.
Pros:

BOM.

Cons:

NADA A DECLARAR

2026-07-25 • via Nuitee
K
KNOREK • solo_traveller • br
8
Pros:

Localização

Cons:

Quarto sem janelas janela ..só para parede interna

2026-07-24 • via Nuitee
B
Bruno • family_with_children • br
8
Bom custo benefício.
Pros:

Localização

Cons:

Faltou ter tapete pra sair do banheiro.

2026-07-23 • via Nuitee
O
Orlando • couple • br
8
2026-07-23 • via Nuitee
J
Jorge • solo_traveller • cl
10
2026-07-23 • via Nuitee
G
Gerardo • solo_traveller • co
8
2026-07-22 • via Nuitee
R
Rubén Gome • solo_traveller • uy
8
Pros:

Excelente relación calidad y precio

Cons:

Todo de acuerso all costo

2026-07-22 • via Nuitee