The Newbridge Hotel

Hotels
7 (677 reviews)
25 High Street , Newbridge , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Express check-in/check-out
Private check-in/check-out
Shared lounge/TV area
Outdoor furniture
Coffee Shop on site
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Room quality concerns
Amenities complaints

Categories

Cleanliness
5.08
Multiple reviews indicated issues with cleanliness, including dirty carpet and room odors.
Service
8.55
Numerous reviews highlighted friendly and accommodating staff, which positively influenced the rating.
Location
8.09
Several guests appreciated the central location and proximity to the train station.
Room Quality
6.54
Mixed reviews regarding room quality, with reports of tired furnishings and issues like broken showers.
Amenities
6.07
Amenities received criticism, such as the early closing of the bar and lack of proper shower facilities.
Value for Money
7.03
Guests found the pricing reasonable given the accommodations provided.
Food and Beverage
7.58
Positive sentiments were expressed about breakfast quality; however, limited bar hours affected the rating.
Overall Experience
7.05
Overall experience reflected a mix of positives and negatives, aligning with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:09

Property Description

Convenient Location
Located just 30 km from Cardiff University, The Newbridge Hotel offers easy access to popular attractions such as Motorpoint Arena Cardiff, Cardiff Castle, and Principality Stadium.

Relaxing Amenities
Guests can unwind in the hotel's garden, shared lounge, and bar, perfect for socializing or enjoying a peaceful moment during their stay.

Modern Comforts
With free WiFi throughout the property, visitors can stay connected and University of South Wales - Cardiff Campus is just 32 km away for added convenience.

Experience comfort and convenience at The Newbridge Hotel. Book your stay now!

Important information:

Please note that the property hosts live music on Saturday evenings and Sunday afternoons in the main bar. Some rooms may be affected by the noise.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7
Based on 677 reviews
Cleanliness: 5.08
Service: 8.55
Location: 8.09
Room Quality: 6.54
Amenities: 6.07
Value for Money: 7.03
Food and Beverage: 7.58
Overall Experience: 7.05
J
Jonathan • couple • gb
7
Convenient hotel in Newbridge.
Pros:

Good location near the train station and the nearest hotel to The Patriot music venue.

Cons:

Outside was a bit dirty, vomit on doorstep on Sunday morning not cleaned up, still there Monday.
We asked in the bar late Saturday night about breakfast as I’d forgotten if I booked it in advance.was advised that breakfast needs to be booked by 8pm the night before but we weren’t told when we checked in earlier that day.. Fortunately there’s a Greggs down the road.

2026-04-28 • via Nuitee
S
Sian • solo_traveller • gb
1
Unhelpful
Pros:

Can't say as never got in the hotel

Cons:

Sent messages in the run up to my stay, unanswered.
Arrived and there was literally NOWHERE to park. Granted it does not advertise available parking but I couldn't get anywhere near the place in order to unload my dogs, bags, crates etc.
I sat in my car outside in street and phoned 3 times, no answer, gave up and went elsewhere.

2026-04-22 • via Nuitee
A
Anthony • solo_traveller • gb
8
Don't judge a book by it's cover, actually a great place to stay
Pros:

Staff were amazing. All the bar staff very friendly and made me feel like a local. The mattress was actually one of the most comfortable sleeps I've ever had

Cons:

Water pressure in the shower is non-existent

2026-04-16 • via Nuitee
J
Julie • solo_traveller • gb
8
Pros:

Friendly staff, clean room

2026-04-13 • via Nuitee
N
Nic • solo_traveller • gb
1
Awful
Pros:

Nought

Cons:

No bedding towels etc

2026-04-13 • via Nuitee
M
michelle • couple • gb
7
2026-03-16 • via Nuitee
S
Steve • couple • gb
7
Basic but clean and comfortable.
Pros:

Fantastic Location. Basic accommodation, but very comfortable bed. Overall good value.

Cons:

The rooms are a little tired and could do with some TLC. Only 1 bedside lamp in our room.

2026-03-09 • via Nuitee
H
Howell • couple • gb
9
Pros:

Central and stayed here as a stop gap night. Bar chap was really friendly sorted breakfast and showed us our room, breakfast was excellent and lady was friendly and very accommodating.... it's dog friendly too. My collie got a sausage and I thought it a lovely gesture. It's basic but clean could do with storage for things but it's a cheap friendly stay.

Cons:

Nothing as a cheap stay for two tired travellers it was great we stayed Monday night so was quiet

2026-03-08 • via Nuitee
G
Graham • solo_traveller • gb
5
Quick and easy stay, nothing luxury but worked for the night
Pros:

Bedding clean, comfy room, brew facilities

Cons:

The lady on the bar was extremely rude when I was waiting to check in. Ignored me for a good 15 minutes until another customer told her to serve me. When I said I wanted to check in she was rude. The gentleman who showed me around and to my room was very friendly tho

It was also extremely noisy

2026-03-02 • via Nuitee
T
Thomas • couple • gb
10
2026-03-01 • via Nuitee
N
Neil • solo_traveller • gb
7
Comfortable and old country home like.
Pros:

Food and catering staff outstanding. On going renovations carefully aside. Staff very helpful.

Cons:

Hotter and more powerful shower water flow.

2026-02-25 • via Nuitee
T
Terry • solo_traveller • gb
7
Cheap n cheerful
Pros:

Local

Cons:

Nothing

2026-02-25 • via Nuitee
K
Kelei • couple • gb
3
Amazing staff terrible bathroom
Pros:

We have stayed here many times always lovley staff and a comfy bed

Cons:

The bathroom was dreadful, we stayed in room 5 and the shower was duck taped on and didn’t work very well at all, tv was tiny and toilet didn’t flush properly.

2026-02-13 • via Nuitee
C
Claire • solo_traveller • gb
9
2026-02-11 • via Nuitee
A
Alison • family_with_children • gb
8
Comfortable and value for money
Pros:

Having stayed at this hotel before, we were pleased with the comfort it provided and enjoyed a good sleep. Even the dog enjoyed himself.

Cons:

N/A

2026-01-20 • via Nuitee
G
Gavin • solo_traveller • gb
1
Pros:

Central location

Cons:

Room smelled mouldy, handle broken on door to bathroom, TV remote missing, bar closed at 8pm - didn't tell me when I checked in at 7.45, not very welcoming

2026-01-19 • via Nuitee
J
Jenkins • solo_traveller • gb
6
It was okay bed really comfortable great breakfast
Pros:

Very noisy as it was a pub

Cons:

Noisy and no proper parking

2026-01-19 • via Nuitee
K
Kevin • extended_group • gb
5
Pros:

Staff were friendly and courteous

Cons:

We booked for breakfast for the three days that we were there, then got told on the Sunday that they didn’t have a chef to cook breakfast on the Monday, so had to find somewhere else for our breakfast before travelling back home.

2026-01-19 • via Nuitee
R
Rahil • extended_group • gb
10
2026-01-19 • via Nuitee
W
WAI YEE • extended_group • hk
3
Cons:

熱水爐沖洗到一半壞了，問員工只是敷衍你。沒有風筒。客房在酒吧上邊，有點雜&嘈。

2026-01-19 • via Nuitee