Treebo Nestlay Casa

Hotels
•
Treebo Hotels
6.9 (320 reviews)
New No. 6, Old No. 9, Plot No. 7, Zerald Garden, Second Lane, Casa Major Road , Chennai , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Inadequate food quality

Categories

Cleanliness
5.54
Multiple mentions of issues with cleanliness, including the presence of cockroaches and general maintenance.
Service
9.01
Friendly staff and good behavior mentioned in several reviews.
Location
9.05
Location was repeatedly praised as easily accessible.
Room Quality
6.5
Room cleanliness and maintenance were specifically criticized.
Amenities
6.03
Shortage of restaurant facilities and issues with available utilities.
Value for Money
6.99
Mentioned that better arrangements could improve value for money.
Food and Beverage
4.54
Breakfast and cleanliness of dining area mentioned as needing improvement.
Overall Experience
7.51
Average experience but with several highlights regarding location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:55

Property Description

Luxurious Accommodation:
Treebo Trend Nestlay Casa offers air-conditioned rooms with flat-screen TVs and cable channels, ensuring a comfortable stay for guests. Each room is equipped with a kettle for added convenience.

Convenient Location:
Situated in Chennai, the hotel is within walking distance to popular attractions like Government Museum Chennai and Apollo Hospital. Spencer Plaza Mall is also nearby, providing guests with ample shopping opportunities.

Exceptional Services:
With a 24-hour front desk, guests can expect prompt assistance and a seamless stay experience at Treebo Trend Nestlay Casa.

Book now for a delightful stay experience at Treebo Trend Nestlay Casa in Chennai.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.9
Based on 320 reviews
Cleanliness: 5.54
Service: 9.01
Location: 9.05
Room Quality: 6.5
Amenities: 6.03
Value for Money: 6.99
Food and Beverage: 4.54
Overall Experience: 7.51
N
Nikhil • couple • in
1
Digitising unhygienic unsafe pathetic torture waste of money
Pros:

Firstly the rooms were disgusting the front desk was really incompetent and unable to help. The room we were given was filled with smoke smell. Then the guy came to put room freshener. Secondly the rooms are dingy with disgusting sticky flooring toilet smell everywhere. Then our room was changed where Av wasn’t working the remote wasn’t working I Uditi nikhil’s wife asked for remote and why it is not working the front desk guy couldn’t understand or help. So we left to find another hotel. Every room was sticky the alley was stinky. That place is not a decent place to live in what standard are you following. Then you are bloody asking for review. Instead of refunding our money you’re calling to take feedback. How pathetic

Cons:

Nothing about the property was nice the toilets were stinky. The rooms were smelly mostly and dingy. Sticky flooring smell upholstery no hygiene. Location staff rooms everything was pathetic. Nothing was worth liking.

2026-08-08 • via Nuitee
A
Athiletchumi • solo_traveller • my
5
Pros:

My room 207 on 31dt July and 1st August AC not working properly not cold.

2026-08-04 • via Nuitee
V
Varun • couple • in
4
2026-08-03 • via Nuitee
H
Hl • couple • in
1
Worst property and staff are tooo rude
Pros:

stay was decent and the breakfast was decent but the staff are too rude especially Ravindra worst stay and there is no hot water shower doesn’t work

Cons:

Worst property
There is a guy called Ravindra tooo arrogant and rude with us and he just came out of no where and told us to vacate room and was too arrogant

2026-07-18 • via Nuitee
D
Devajit • solo_traveller • in
8
2026-07-09 • via Nuitee
V
Vignesh • couple • in
7
2026-06-30 • via Nuitee
A
Aditya • family_with_children • in
7
2026-06-20 • via Nuitee
S
Sudhan Uchiha • solo_traveller • in
10
2026-06-17 • via Nuitee
S
Sandeep • solo_traveller • in
9
Pros:

10

2026-06-12 • via Nuitee
R
Robin • family_with_children • in
8
Value for Money - Hotel 👏🏻
Pros:

I like the active response of the minor issues occurred at any time inside the room. I love the breakfast provided every morning. Staffs are excellent 👌🏻 ❤️

Cons:

The room needs to be lit bit more spacious. Washroom needs to be cleaned everyday with disinfectant. Rest all is great.

2026-05-23 • via Nuitee
S
sotonphy • family_with_children • ae
1
Horrible experience - - - -! Not recommended
Pros:

I am writing regarding Booking for 4 nights. I paid for this reservation directly through http://Booking.com.

Upon check-in, the property was not as advertised and was unsafe:
• No balcony as shown in listing
• AC not working, room full of mosquitoes
• Washrooms extremely dirty/unhygienic
• Not safe for female travelers. Staff was unavailable and unhelpful

After 3 hours at reception with no resolution, I had to leave at midnight and book another hotel at last-minute rates. I am already exhausted and paid extra money due to this situation.

I have tried to contact the hotel multiple times. They are not responding, and chat support is only robotic replies. I escalated to you, and you emailed the property for approval, but I have received no response or refund yet.

I am requesting:
1. Full refund for the 4 nights I did not stay
2. Reimbursement for the emergency hotel I had to book

Cons:

I am writing regarding Booking for 4 nights. I paid for this reservation directly through http://Booking.com.

Upon check-in, the property was not as advertised and was unsafe:
• No balcony as shown in listing
• AC not working, room full of mosquitoes
• Washrooms extremely dirty/unhygienic
• Not safe for female travelers. Staff was unavailable and unhelpful

After 3 hours at reception with no resolution, I had to leave at midnight and book another hotel at last-minute rates. I am already exhausted and paid extra money due to this situation.

I have tried to contact the hotel multiple times. They are not responding, and chat support is only robotic replies. I escalated to you, and you emailed the property for approval, but I have received no response or refund yet.

I am requesting:
1. Full refund for the 4 nights I did not stay
2. Reimbursement for the emergency hotel I had to book

2026-05-14 • via Nuitee
A
Amrith S • solo_traveller • in
10
2026-05-04 • via Nuitee
E
Eashwar Barath • couple • in
8
2026-05-01 • via Nuitee
E
Eashwar Barath • solo_traveller • in
8
2026-04-26 • via Nuitee
C
Chanduru • family_with_children • in
10
Pros:

I had a great experience with your staff and services, as the team was friendly, professional, and attentive. The service was efficient and well-organized, making everything smooth and comfortable. Overall, I am very satisfied and would highly recommend your services to others.

2026-04-20 • via Nuitee
C
Chanduru • solo_traveller • in
10
Pros:

I had a great experience with your staff and services, as the team was friendly, professional, and attentive. The service was efficient and well-organized, making everything smooth and comfortable. Overall, I am very satisfied and would highly recommend your services to others.

2026-04-20 • via Nuitee
K
KIRTHANA • solo_traveller • in
10
2026-04-09 • via Nuitee
P
PREMNATH • couple • in
6
Nothing much to say
Pros:

Convenient location

Cons:

Did not feel clean especially the bathrooms

2026-03-27 • via Nuitee
H
harish • family_with_children • in
10
Pros:

Nil

2026-03-10 • via Nuitee
A
Alok • couple • in
7
2026-01-30 • via Nuitee