Phoenix Court Hotel

Hotels
8.5 (390 reviews)
8/9 Rutland Terrace , Scarborough , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Family rooms
Non-smoking throughout
Private parking

Review Highlights

Pros:
Friendly service
Great location
Clean facilities
Comfortable rooms
Good parking
Cons:
Wi-Fi issues
Small room size
Maintenance issues

Categories

Cleanliness
7.71
Mixed sentiments regarding cleanliness, with some guests highlighting cleanliness while others noted issues.
Service
9.18
Guests consistently praised the staff for being friendly, helpful, and welcoming.
Location
9.22
The location received high praise for its beautiful views and convenience.
Room Quality
8.17
Rooms were generally well-received, though some had minor issues like size or maintenance.
Amenities
8.7
Amenities such as parking and bar facilities were appreciated.
Value for Money
8.16
Value was considered fair for the services and amenities provided.
Food and Beverage
8.21
Breakfast options and the bar were mentioned positively.
Overall Experience
8.68
Overall, guests enjoyed their stay and felt satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:29

Property Description

Prime Location
Modern Amenities
Nearby Attractions
Book your stay at Phoenix Court Hotel for a perfect seaside getaway with free WiFi and parking. Explore Scarborough Beach only 700 metres away and popular attractions like Peasholm Park and Scarborough Castle within reach. Enjoy a comfortable, non-smoking stay close to the vibrant Scarborough North Bay. Immerse yourself in the beauty of Dalby Forest or the thrills of Flamingo Land Theme Park, both just a short drive away. Don't miss out on experiencing the best of Scarborough at Phoenix Court Hotel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 390 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 8.68
D
David • couple • gb
9
Lovely position on the cliffs overlooking North Bay
Pros:

Very good position on North Bay and our room was excellent Very large, a comfortable bed and 2 easy chairs in the bay window with superb view of the bay. Easy walk to the shops and restaurants and added bonus of a car park.

Cons:

Only one young lady doing everything. Cleaning 10 rooms, checking guests in at 2 hotels and doing breakfasts alone. Consequently no rooms were ready at the advertised check in time and all guests had to wait. The hotel was full, she could not be faulted in anyway and she should not have been on her own. One would hope this was an isolated incident but management were at fault by letting it happen and not stepping in to help

2026-10-16 • via Nuitee
D
Debra • couple • gb
8
2026-10-13 • via Nuitee
P
patrick • couple • gb
10
2026-10-12 • via Nuitee
D
David • solo_traveller • gb
7
Pros:

The view hand for the beach and town

Cons:

Been on the top floor. Having a disability and a pensioner. Top floor to many stairs.

2026-10-11 • via Nuitee
M
meenakshi • solo_traveller • it
7
Pros:

Location good. Friendly staff. Clean and comfortable.

Cons:

Breakfast was poor.

2026-10-10 • via Nuitee
K
Keith • solo_traveller • gb
10
Pros:

Great location everything was clean and comfortable the host was friendly and helpful

Cons:

Everything was OK

2026-10-08 • via Nuitee
N
Nipuli • couple • it
8
2026-09-19 • via Nuitee
K
Kevin • couple • gb
8
Good basic hotel.
Pros:

Good location. Free parking

2026-09-15 • via Nuitee
K
Kathryn • solo_traveller • gb
10
2026-09-14 • via Nuitee
M
Mark • extended_group • gb
9
Will do it again
Pros:

Friendly staff,great welcome,great service

Cons:

Nothing

2026-09-10 • via Nuitee
J
John • family_with_children • gb
10
Convenient and comfortable.
Pros:

Didn't have breakfast, but looked good!! The location for our requirements is very good.

Cons:

All was excellent.

2026-09-06 • via Nuitee
S
Sean • solo_traveller • gb
1
Pros:

Location

Cons:

I didn't like on 3 occasions talking to a door bell camera to allow my stay there. the girl running the hotel wouldn't come to the door & just kept asking me stupid questions. When she actually opened the door she told us she was stressed out.i paid £120 for a upgraded room & for a sea view we ended up with a side view si I would like a full refund please.

2026-09-05 • via Nuitee
J
julie • solo_traveller • gb
10
2026-09-03 • via Nuitee
G
Guy • solo_traveller • gb
9
Pros:

Location

Cons:

Nothing

2026-09-01 • via Nuitee
M
Margaret • couple • gb
8
2026-09-01 • via Nuitee
H
Helen • family_with_children • gb
8
2026-09-01 • via Nuitee
G
Garywatt86 • solo_traveller • gb
10
2026-08-31 • via Nuitee
K
keri • solo_traveller • gb
8
2026-08-31 • via Nuitee
L
Lucy • couple • gb
10
Shelly was very friendly and accommodating, clean room, perfect off street parking, overall really lovely stay at the ho
Pros:

Lovely hotel with private parking which was key for us during our trip. We had a spacious room which was clean and comfortable and Shelly was very friendly and accommodating. Loved the little extras in the communal kitchen area and we thoroughly enjoyed our stay here.

2026-08-30 • via Nuitee
M
Matthew • solo_traveller • gb
9
Pros:

Shelly is brilliant the location and on site parking is fantastic.

2026-08-27 • via Nuitee