Phoenix Court Hotel

Hotels
8.5 (335 reviews)
8/9 Rutland Terrace , Scarborough , gb

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Family rooms
Non-smoking throughout
Private parking

Review Highlights

Pros:
Friendly service
Great location
Clean facilities
Comfortable rooms
Good parking
Cons:
Wi-Fi issues
Small room size
Maintenance issues

Categories

Cleanliness
7.71
Mixed sentiments regarding cleanliness, with some guests highlighting cleanliness while others noted issues.
Service
9.18
Guests consistently praised the staff for being friendly, helpful, and welcoming.
Location
9.22
The location received high praise for its beautiful views and convenience.
Room Quality
8.17
Rooms were generally well-received, though some had minor issues like size or maintenance.
Amenities
8.7
Amenities such as parking and bar facilities were appreciated.
Value for Money
8.16
Value was considered fair for the services and amenities provided.
Food and Beverage
8.21
Breakfast options and the bar were mentioned positively.
Overall Experience
8.68
Overall, guests enjoyed their stay and felt satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:29

Property Description

Prime Location
Modern Amenities
Nearby Attractions
Book your stay at Phoenix Court Hotel for a perfect seaside getaway with free WiFi and parking. Explore Scarborough Beach only 700 metres away and popular attractions like Peasholm Park and Scarborough Castle within reach. Enjoy a comfortable, non-smoking stay close to the vibrant Scarborough North Bay. Immerse yourself in the beauty of Dalby Forest or the thrills of Flamingo Land Theme Park, both just a short drive away. Don't miss out on experiencing the best of Scarborough at Phoenix Court Hotel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 335 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 8.68
S
Sean • couple • gb
10
2026-07-03 • via Nuitee
F
Fiona • solo_traveller • gb
5
Don't stay in Room 20 at the Pheonix Hotel!
Pros:

Private car parking.
Bottles of water supplied complimentary.

Cons:

Wasn't happy that the Room was at the top of the hotel. 50 stairs up. Not good for over 60' with health problems. We stayed out all day so we would only need to go up those stairs once.
No daily servicing of room, left to you to put bin bags outside room. Text if you need a toilet roll or clean towels. Host wasn't visible the whole time we were there.
Room needed a bit of decoration with maybe a picture on the wall.
No window you could look out of
Which is ok for a night but we were there 4 nights!
Tv was like a portable not good if you wanted to watch the football.

2026-07-03 • via Nuitee
M
Michael • couple • gb
6
Basic but acceptable
Pros:

Didn't book breakfast, room was a good size shower was OK water pressure in basin was poor.

Cons:

Outside area and entrance was grubby and wasn't swept while we where their. It had dirt cigarette stubs and what looked like bits of birds nest material. I also had to wait over 25 minutes to get in when manager told me she would let me in in 2.

2026-07-03 • via Nuitee
D
Deborah • solo_traveller • gb
8
2026-07-02 • via Nuitee
R
robert • couple • gb
9
Pros:

Superb stay at a superb value, would highly recommend

Cons:

stay was too short

2026-07-01 • via Nuitee
R
Richard • couple • gb
10
2026-06-30 • via Nuitee
L
lee guest • solo_traveller • gb
9
Pros:

Great location.15 minutes walk to open air theatre.
5 minutes into town
Great views
Comfortable room. If you get top floor there's quite a few steps to climb.
Friendly staff.
Free parking on site.

2026-06-29 • via Nuitee
S
shele • solo_traveller • gb
9
Pros:

The location was perfect. We only stayed one night as we were at a gig so easy enough to get back, it was very quiet and the bed was very comfortable, would definitely stay there agin

2026-06-29 • via Nuitee
E
Elizabeth • couple • gb
10
Great experience all round
Pros:

Great location
Lovely staff
Room was lovely, beds comfy and very clean
Parking on site

Cons:

Nothing - all great

2026-06-29 • via Nuitee
M
Mark • solo_traveller • gb
10
Pros:

Shelly was so helpful, and she made us so welcome. For an older building it was very tastefully decorated and was incredibly clean. We had a seaview which had a brilliant view of the bay. Would we recommend this hotel, 💯 yes we had a fantastic experience. Thanks Shelly xx

Cons:

Nothing

2026-06-28 • via Nuitee
R
Rowe • solo_traveller • gb
10
Excellent very clean.
Pros:

Great spacious clean rooms, staff are lovely, free parking which is hard to find in Scarborough. Free wifi through out. Down stairs mini bar with out the mini bar prices.

2026-06-27 • via Nuitee
M
Mazzeo • solo_traveller • gb
7
Pros:

Car parking, clean room and comfortable bed, plenty of tea and coffee, biscuits with kettle in the room.Friendly welcome.Extra tea, coffee,milk available if needed.

Cons:

I woke up at 3am,4am,5am because of doors slamming on my first night but the second night was ok.Other guests were the problem but the doors were fairly old so you have to shut them carefully otherwise they make noise. I noticed the door noise during the day time also so difficult to relax in my room.There was no hanging rail or coat hangers in my room which I found a bit inconvenient.I my room was on the top floor,third floor and steep narrow staircase not particularly good unless you are a young person which I am not.No breakfast available.

2026-06-27 • via Nuitee
M
Margaret • solo_traveller • gb
10
Very good value
Pros:

Location
Car park
Comfort

Cons:

Nothing

2026-06-24 • via Nuitee
E
Emma • solo_traveller • gb
7
Pros:

The location was great not only for the open-air theater but for exploring the castle too. I was dreading walking back from the beach as it's quite high up, but there were plenty of different ways and they was not as steep as I expected so I was pleasantly surprised.My room was clean and the bathroom was new. I could see the sea from my window which was brilliant.

Cons:

Everyones different but for me the mattress was very hard.

2026-06-23 • via Nuitee
J
Jacqueline • solo_traveller • gb
8
Pros:

The location is excellent, especially for the open air theatre....just a 10 minute walk away!

Cons:

The room was a bit stuffy & couldn't open the window properly, but apart from that little issue, would definitely not hesitate to book again!

2026-06-22 • via Nuitee
J
Jonathan • couple • gb
10
Great location. We will stay here next time we visit.
Pros:

Really clean, Shelly was lovely and very helpful. Convenient for both the centre of town and the Open Air Theatre which was the main purpose of our visit. The resident's car park was a bonus as most parking in the area was time limited.

Cons:

Nothing

2026-06-21 • via Nuitee
I
Ian • solo_traveller • gb
10
2026-06-20 • via Nuitee
K
Kathryn • family_with_children • gb
9
We enjoyed our short stay at the hotel, the owner was friendly and helpful
Pros:

Good location with its own carpark

Cons:

The lighting in the bedroom

2026-06-17 • via Nuitee
H
Houghton • extended_group • gb
9
2026-06-15 • via Nuitee
A
andrew • solo_traveller • gb
10
2026-06-14 • via Nuitee