Inhala Hotel Garden

Hotels
7.7 (5500 reviews)
Calle San Bernardo 1 , Madrid , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Comfortable amenities
Cons:
Cleanliness issues
Room size complaints
Noisy environment

Categories

Cleanliness
7.05
Some reviews mention issues with cleanliness in the rooms.
Service
8.55
Positive comments about the staff and service quality.
Location
8.55
Many reviews highlight excellent location.
Room Quality
7.05
Mixed opinions with some noting rooms as small and dated.
Amenities
7.55
Some positives regarding amenities, but noted issues as well.
Value for Money
7.55
Value perceived as average given the price and quality.
Food and Beverage
7.55
Breakfast mentioned as expensive despite being decent.
Overall Experience
7.75
Overall experience rated positively, but with some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:33

Property Description

Luxurious Accommodation

Hotel Santo Domingo offers individually decorated rooms with free WiFi, ensuring a comfortable stay for every guest.

Breathtaking Views

Enjoy the stunning city views from the sunroof terrace with a swimming pool, a perfect spot to relax and unwind with a cocktail in hand.

Prime Location

Located in the heart of Madrid, just steps away from Gran Via and the Santo Domingo Metro Station, our hotel provides easy access to major attractions like Puerta del Sol, Plaza Mayor, and the Prado Museum.

Book your stay at Hotel Santo Domingo now for an unforgettable experience in Madrid!

Important information:

Please note that the seasonal swimming pool is located on the roof, which is accessible via a elevator and some stairs.

Please note the swimming pool is open from June to September.

Please note that guests can rent pool towels at the property for the following extra charges: EUR 3 per stay.

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival.

Please note that the rooms are individually decorated, and offer free WiFi. Wifi Premium available with extra cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Mon, Sep 15, 2025 until Mon, Jun 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 33 per day.

Location

Guest Reviews

7.7
Based on 5500 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 7.55
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.75
L
Laura couple es
7
Pros:

La ubicación fantástica, así como la decoración en zonas comunes.

Cons:

Cantidad de escaleras para acceder al ascensor, y después para acceder a la habitación. Con maleta, muy desagradable.

2026-02-14 via Nuitee
M
Maria couple es
8
Pros:

Todo

Cons:

Me gisto todo

2026-02-13 via Nuitee
E
Eduardo couple br
10
Excelente!
Pros:

Localização excelente. Fomos à pé para muitos pontos turísticos. Acesso fácil a metrô e ônibus. Quarto confortável e funcionários sempre simpáticos e prestativos.

2026-02-13 via Nuitee
V
VERONIQUE extended_group fr
10
2026-02-13 via Nuitee
J
Juan Manuel extended_group es
9
2026-02-11 via Nuitee
C
Camacho couple us
9
Excelente
Pros:

El hotel esta cerca de todo, a minutos de la Gran Via y puntos de interés. Cerca de tiendas, buenos restaurantes y actividades.

2026-02-11 via Nuitee
T
TZENI couple gr
7
Pros:

Είναι κέντρο οπότε είναι όλα δίπλα !! Υπέροχο

Cons:

Είχε αρκετή φασαρία ακούς το παραμικρό

2026-02-11 via Nuitee
J
Juan Carlos extended_group es
8
Cons:

Ruido de una fiesta o discoteca en ell hotel

2026-02-11 via Nuitee
E
Enrica solo_traveller it
10
2026-02-10 via Nuitee
C
Christian couple de
8
Pros:

Schöne Unterkunft mit toller Lobby und leckerem Frühstück
Später Check out möglich 12:00

Cons:

Man muss für einige Dinge extra bezahlen wie Gepäckaufbewahrung. Sowas hab ich noch nie erlebt und ich war schon in vielen Hotels.

2026-02-10 via Nuitee
P
Perin couple it
9
2026-02-10 via Nuitee
R
RAQUEL couple es
10
2026-02-09 via Nuitee
G
Guerrero Tejada couple es
2
No volveré
Pros:

La ubicación

Cons:

En la habitación se escucha toda las tuberías de seshague, la ventana estaba escondida, el techo tenía restos de humedad y para rematar te cobran 200€ por una noche sin desayuno

2026-02-09 via Nuitee
P
Paula couple ar
1
Pros:

La peor estadía que pude tener. Llegué un domingo (11/1/26) a las 10 am y mientras guardaba las valijas hasta la hora del check-in un hombre que tomaba café en el lugar me robó la mochila con todas mis pertenencias con Pasaporte incluido del sillón de la recepción del hotel. Si bien los empleados presentes en ese momento le mostraron las cámaras de seguridad del hotel a la policía fue lo único que hicieron, empatía y responsabilidad CERO. Encima que me robaron dentro de su hotel no me ofrecieron ni un vaso de agua… no volvería y obviamente no lo recomiendo!! Ese mismo día a la tarde había un grupo grande de personas de trabajo con sus bolsos/ carteras sobre los sillones, corriendo el riesgo de que se lleven sus cosas también y nadie se preocupaba por prevenir que alguien sufriera otro robo… estéticamente el
hotel es lindo pero el personal pésimo… el hombre
que hizo mi ingreso al hotel minutos antes del robo nunca me miró a los ojos cuando me acerqué a Pedir el uso del teléfono para llamar al consulado… una estadía para el olvidó …

2026-02-08 via Nuitee
F
Fernández extended_group es
10
Perfecto
Pros:

La ubicacion

2026-01-31 via Nuitee
S
Schmutz solo_traveller ch
8
Pros:

The staff was very friendly

Cons:

Nothing to complan

2026-01-29 via Nuitee
I
INES family_with_children ar
8
Todo muy bien
Pros:

Todo muy bien

2026-01-28 via Nuitee
J
Javier couple cr
10
Pros:

La ubicación.

Cons:

.

2026-01-28 via Nuitee
Y
Yakobi solo_traveller il
6
It was ok
Pros:

Good location, 1 minute walk from Grand Via

Cons:

The decoration of the room, no sleepers, no kettle and tea in the room, no hair conditioner in the room

2026-01-28 via Nuitee
L
Luiz Alberto Rodrigues extended_group br
10
Excepcional
Pros:

A localização, o café da manha e conforto dos quartos !

2026-01-27 via Nuitee