Mandara Mount Hotel

Hotels
8.1 (49 reviews)
Wellawaya road Ella , Ella , lk

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Non-smoking throughout
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Amazing views
Friendly staff
Great food
Cons:
Room maintenance issues
Noise from streets
No air conditioning

Categories

Cleanliness
7.53
Some complaints about insects and maintenance issues in rooms.
Service
8.5
The staff is super friendly and tries to ensure a great stay.
Location
8.54
Great location with an amazing view, close to the main street.
Room Quality
6.99
Rooms are simple, lacking air conditioning, and facing noise issues.
Amenities
8.12
Basic amenities available but issues with specific items like the fan.
Value for Money
7.98
Considering location and views, reasonable value, but some concerns with upkeep.
Food and Beverage
9.03
Absolutely amazing food provided.
Overall Experience
8.1
Overall positive experience but with some drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:55

Property Description

Luxurious Accommodation with Breathtaking Views
Experience ultimate comfort at Chaaya inn Ella, a 5-star hotel nestled in the heart of Ella. Each room offers a stunning mountain view from a private balcony, along with modern amenities including a desk, plush bed linen, and a well-equipped bathroom.

Relaxing Garden Oasis and Culinary Delights
Unwind in the lush garden surroundings or enjoy a delicious meal at the on-site restaurant. The terrace provides a perfect spot to sip a drink from the bar while soaking in the tranquil atmosphere.

Convenient Location for Sightseeing
Explore nearby attractions like the Demodara Nine Arch Bridge and Hakgala Botanical Garden, with the hotel's prime location making it easy to discover the beauty of Ella. Book your stay at Chaaya inn Ella for an unforgettable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 49 reviews
Cleanliness: 7.53
Service: 8.5
Location: 8.54
Room Quality: 6.99
Amenities: 8.12
Value for Money: 7.98
Food and Beverage: 9.03
Overall Experience: 8.1
S
Sugato Sen • solo_traveller • in
8
2026-03-17 • via Nuitee
N
Nil • family_with_children • es
9
2026-03-17 • via Nuitee
V
Vivian • extended_group • nl
7
2026-03-12 • via Nuitee
M
Marko • couple • hr
6
Pros:

View

Cons:

No AC, dirty floors, big gaps on balcony door, geckos in the room.

2026-03-08 • via Nuitee
N
Noam Or • solo_traveller • il
8
2026-03-04 • via Nuitee
T
Tilde • couple • dk
8
Pros:

Det meste fantastiske panoramaview at vågne til ⛰️ Vi kunne ikke have haft en bedre udsigt!
Faciliteterne på værelset var fine på trods af, at der mangler “hånd-håndklæder”, køleskab og muligheden for seperate dyner.

Cons:

Værelserne er fine og der er en reception/restaurant. Resten af “hotellet” er under opbygning/er en byggeplads. Meget ufærdigt. Larm fra byggepladsen og larm fra gaden.

2026-02-24 • via Nuitee
Y
Yoram • couple • fr
8
2025-09-30 • via Nuitee
D
Dave • solo_traveller • nz
9
2025-08-20 • via Nuitee
G
Ghassan • family_with_children • fr
7
Pros:

Le balcon

Cons:

Travaux en cours

2025-08-16 • via Nuitee
K
Kees • couple • de
5
Abenteuerlich mit interessanten Nächten
Pros:

Unterkunft, direkt am Hang gebaut. Man hat einen tollen Ausblick auf Ella Rock und kann abends in der hoteleigenen Bar einen Drink mit top Ausblick genießen. Das Personal ist super freundlich und versucht einen tollen Aufenthalt zu gewährleisten.

Cons:

Leider ist die Unterkunft direkt zwischen zwei Hauptstraßen gelegen, weswegen man ziemlich viel Straßenlärm genießen muss. Abgesehen davon verfügte unser Zimmer auch über keine Klimaanlage und der im Zimmer befindliche Ventilator hat nach einem Tag den Geist aufgegeben. Weiterhin sind die Terassenfenstertür und die Zimmertüe nicht dich, weswegen Geckos, Mücken und was weiß ich für tropische Mitbewohner unser Zimmer besuchen konnten.

2025-08-15 • via Nuitee
A
amir • family_with_children • il
6
Pros:

ממוקם ממש על הרחוב הראשי 300 מטר ממרכז העיר. צוות שירותי.

Cons:

אין מזגן, חדרים פשוטים יחסית, תחזוקה לא טובה ביחס למלון חדש שחלקו עדיין בבניה.

2025-08-12 • via Nuitee
H
halliday • couple • gb
3
2025-08-12 • via Nuitee
M
Marie • young couple • dk
6
Pleasant
Pros:

Absolutely amazing view and location, great food

2025-07-28 • via Nuitee
D
Daniel • young couple • se
10
Exceptional
Pros:

Insane views!

2025-05-23 • via Nuitee
R
Romain • young couple • th
10
Exceptional
2025-05-08 • via Nuitee
J
Jas • family with young children • in
8
Very good
Pros:

Staff was generally cooperative, location was perfect, overlooking the valley and yet close to Ella town, rooms were spacious with a nice balcony, bathroom and fittings/ appliances were modern and well maintained.

Cons:

When we asked for some coffee and creamer sachets, were informed that only 2 can be given per room per day. Seems like a strange thing to skimp on at the room rates charged. Perhaps a staff training issue

2025-04-22 • via Nuitee
E
Emanuela • young couple • gb
4
Not worth the price, views were beautiful
Pros:

I liked the view and the simplicity of the space. The staff was very kind and smiling although did not understand english.

Cons:

The breakfast was not included, which was fine, but even the paid breakfast was embarassing. Took 1 hour to receive an avocado toast and a coffee and was also too expensive. The space didnt feel clean, the bed was damp.

2025-04-07 • via Nuitee
L
Liel • group • il
9
We liked it
Pros:

The service here from the reception staff is really pleasant.
The hotel room is spacious and large room with a
beautiful view.
The Location is good 5 minutes from the center.

Overall we really liked being there.

Cons:

A bit noisy but not to much.

2025-03-31 • via Nuitee
K
Kevin • solo traveller • us
10
Wonderful place to stay in Ella
Pros:

I was very glad to have chosen Mandara Mount Hotel as my place to stay in Ella. The views from each guest room terrace (as well as from the restaurant) are simply unparalleled - just beautiful! The rooms are spacious and comfortable, as are the terraces that adjoin them.

The location is great - a short easy walk down the road into Ella and from there to a number of local trails.

Whilst the town of Ella has some terrific
eateries, the restaurant at Mandara Mount turned out to be a fantastic option. Their chef is awesome, and the menu has a great selection.

To top it off, the staff is terrific. Shyamali in Reception was so very helpful and attentive to every need, as was Sasindu in the restaurant. They gave a personal touch that was very much appreciated.

2025-03-29 • via Nuitee
S
Stuart • young couple • gb
9
Great location , great food and views , friendly staff
Pros:

Great location , 5 mins walk to centre of Ella
Great view of Ella Rock and Ella Gap from balcony
Great breakfasts and had a really good evening meal too .
Friendly helpful staff

Cons:

No air con but fan worked well .
Doors to balcony didn’t fully seal but drew curtains at night and no mozzie issues
WiFi in room didn’t work but fine in restaurant and reception

2025-03-14 • via Nuitee