Kyoto Garden Palace

Hotels
8.3 (306 reviews)
Kamigyo-ku Karasuma-dori Shimochojya-machi-agaru Tatsumae 605 , Kyoto , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Clean and organized environment
Friendly and responsive staff
Good value for money
Cons:
Issues with cleanliness in some rooms
Room comfort and noise levels
Food service timings could improve

Categories

Cleanliness
8.09
Mixed reviews on cleanliness; some mentioned dirtiness in the room and dust.
Service
9.06
Consistently positive feedback about staff responsiveness and friendliness.
Location
8.1
Generally favorable, with good access but described as distant from center.
Room Quality
8.05
Some complaints regarding room comfort and noise levels.
Amenities
8.08
Amenities were mentioned favorably, but there were some limitations.
Value for Money
8.54
Good value noted for many aspects, despite the hotel being costly.
Food and Beverage
8.09
Breakfast positively mentioned, but issues with food service timings.
Overall Experience
8.36
Overall pleasant stay with areas of improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:34

Property Description

Luxurious Stay near Kyoto Imperial Palace

Exquisite Dining Options

Indulge in Japanese specialties with a garden view at restaurant Hanagoyomi or savor a variety of Western dishes at Restaurant Brillante. Unwind at the tea lounge with your favorite drink.

Relaxation and Convenience

Enjoy air-conditioned rooms with modern amenities, including LCD TV, fridge, and green-tea maker. Pamper yourself with massage services, a visit to the hairdresser, or a shopping spree at the hotel shop.

Prime Location

Explore Kyoto with ease - located just a minute away from Kyoto Gyoen Garden and a short walk from Nijo Castle. The nearby Marutamachi Subway Station provides convenient access to the city.

Book now to experience luxury and comfort at Kyoto Garden Palace!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.3
Based on 306 reviews
Cleanliness: 8.09
Service: 9.06
Location: 8.1
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.36
K
Kyoko couple jp
10
2026-02-13 via Nuitee
S
sudo family_with_children jp
8
2026-02-10 via Nuitee
A
Atsuko solo_traveller jp
10
2026-02-08 via Nuitee
couple jp
8
2026-01-26 via Nuitee
couple jp
8
2026-01-22 via Nuitee
T
TAKAYAMA family_with_children jp
4
2026-01-21 via Nuitee
couple jp
8
快適です
Pros:

場所が良いのと、駐車場が使いやすい。

Cons:

ホテルの建物が古いのでリニューしてほしい箇所は所々あるのは事実

2026-01-21 via Nuitee
M
miki couple jp
8
良かった
Pros:

ロケーションは最高

Cons:

枕が硬くてあまりよく寝られなかった

2026-01-20 via Nuitee
Y
Yesenia extended_group us
2
Hot and uncomfortable rooms made rest hard.
Cons:

Air Conditioner did not work and room was extremely hot and uncomfortable

2026-01-20 via Nuitee
R
rashmi solo_traveller sg
1
Poor value for money. Uncomfortable stay.
Cons:

Badly smelling room. Very small bathroom. Not very clean looking. Breakfast is only Japanese cuisine on odd numbered days! Location is not very convenient. Room very small. Double bed is small size. Only 2 (half litre each) water bottles provided complementary, if you want more, you have to purchase from hotels vending machine. We were 2 adults and 1 kid staying, and yet they refused to give 3 bottles.

2026-01-19 via Nuitee
J
Junichiro solo_traveller jp
9
選択肢にあり、
Cons:

朝食の値段が少し高い

2026-01-19 via Nuitee
Y
Yuya couple jp
8
2026-01-19 via Nuitee
Y
Yamamoto solo_traveller jp
7
2026-01-19 via Nuitee
M
Masakazu solo_traveller jp
7
2026-01-19 via Nuitee
M
Mayumi family_with_children jp
9
2026-01-19 via Nuitee
R
Rintaro solo_traveller jp
8
2026-01-19 via Nuitee
S
Sumiyo solo_traveller jp
6
ロケーションがよいホテル。男性スタッフの教育を強化いたしましょう!
Pros:

とにかくロケーションはよかったです。京都御所の道路挟んですぐのところで、おごそかな雰囲気漂う立地のところでした。心が清らかになる雰囲気がありました。朝早くからの散歩もとても気持ちよかったです。

Cons:

駐車場の件で前日に電話にて問合せをした際に応対にでた男性スタッフのもの言いが感じ悪くて、思わず宿泊をキャンセルしたいと思わせる程でした。しかし時は遅しで、キャンセル料が100%かかるタイミングでしたのであきらめました。チェックインの対応は女性スタッフの方がすごく感じがよかったのでホッといたしました。翌日チェックアウトの際にどうもこの顔つきの男性かな?感じの悪い人は・・とおもってその人の列には並びませんでした。現場では嫌な思いをせずに終われたのでよかったです。

2026-01-19 via Nuitee
M
Mami extended_group jp
10
京都に来たらまたこのホテルに泊まりたい
Pros:

落ち着いた雰囲気がとてもよかった
部屋の広さも値段もちょうどいい

Cons:

特にないです

2026-01-19 via Nuitee
X
XIAOXIANG couple cn
10
非常棒
Pros:

体验太棒了,性价比特别高,酒店给的浴袍是日式的,房间的钥匙是仿古的,特别神奇,像是走进了童话世界的酒店一样!

2026-01-19 via Nuitee
T
Tsuji family_with_children jp
8
2026-01-18 via Nuitee