Cresta Lodge Harare

Hotels
8.2 (411 reviews)
Corner Samora Machel Rd /Robert Mugabe Rd , Harare , zw

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Comfortable rooms
Cons:
Cleanliness issues
Need for better gym facilities
Value for money concerns

Categories

Cleanliness
7.7
Several reviews noted cleanliness issues such as dirty walls, stained towels, and cobwebs.
Service
8.7
Most guests appreciated friendly and accommodating staff, though some noted slow service at times.
Location
9.2
The hotel is well located outside city noise with beautiful surroundings.
Room Quality
8.2
Rooms were generally comfortable, though some had issues with cleanliness and readiness.
Amenities
7.7
Amenities were praised, but some guests highlighted the need for better gym facilities and maintenance.
Value for Money
7.2
Some reviews indicated that the cost did not match the quality of food and services provided.
Food and Beverage
8.2
Food quality was generally rated as good, with a good breakfast but some concerns about lunch service.
Overall Experience
8.7
Despite some issues, many guests reported a pleasant experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:28

Property Description

Luxurious Accommodation with Premium Amenities

Year-Round Outdoor Pool and Fitness Centre: Enjoy a refreshing dip in the outdoor pool or maintain your fitness routine at the on-site fitness centre.

Gastronomic Delights and Convenient Services: Indulge in delicious meals at the restaurant, unwind with a drink at the bar, and benefit from services like packed lunches and special diet menus.

Convenience and Comfort: With air-conditioned rooms featuring modern amenities like a flat-screen TV and minibar, along with a 24-hour front desk for all your needs, your stay at Cresta Lodge Harare promises both convenience and comfort.

Book now for a memorable stay at Cresta Lodge Harare, where luxury meets convenience.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$127 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 411 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 8.2
Amenities: 7.7
Value for Money: 7.2
Food and Beverage: 8.2
Overall Experience: 8.7
J
Jagat Jit • solo_traveller • in
4
Pretty greedy policies or behaviour of hotel management which leads to their staff being rude
Pros:

Once the Duty Manager realised I had been misled by booking.com , thinking my rate had breakfast, he was kind to overlook one breakfast day from charging and only charged me for two lite breakfasts on the other two days, a saving of 67% on their normal charges.
Taku their front desk person on 2nd Apr evening was so friendly to say that I should pay balance bills only at time of checkout, even though I dropped in to pay slightly ahead .

Cons:

Before Taku for two days I had very rude restuarant staff and front duty receptionists calling me/telling me that I should pay each bill of dinner, breakfast or I should keep a deposit. If there was such a rule, they could have let me know upfront, before I came or on arrival. It is rude to shock customers later when all hospitality all over the world trusts you to pay your bills, esp after I have paid a huge sum of $ 360 for three nites in advance.
And this sum of $ 360 was also wrongly debited to me by Cresta Lodge, even though their policy shared with me for my booking.com reservation was only a one room nite debit before I landed up. Yet, strangely they chose to debit me for all 3 nites 48 hours before I reached them

2026-04-04 • via Nuitee
T
Thabani • couple • us
6
2026-04-01 • via Nuitee
T
Thabani • couple • us
5
2026-04-01 • via Nuitee
R
Rumbidzai • solo_traveller • sz
9
Superb
Pros:

Location

2026-03-27 • via Nuitee
A
Adhiambo • solo_traveller • ke
6
Pros:

The location is strategic

Cons:

The staff at the restaurant needed to be pushed except for one gentleman who made me tea.
The lady who is expectant probably a bit tired could not be sent as I needed brewed tea
Worst experience was thst the option for food is so limited. Please work on that it was a turn off,

2026-03-24 • via Nuitee
S
susan • couple • gb
5
Very disappointed in the restaurant food, cold, meals didn’t come out together and of poor quality.
Pros:

The breakfast was ok staff were good but very slow in every aspect x some days you got buffet some days cooked to order which took at least half hour.

Cons:

Bathroom needs updating , moved rooms 3 time, shower leaked making bathroom floor slippery maintenance came 6 times just put mastic in but we gave up in the end as they couldn’t fix it . sink tap not secure fixed that eventually. Toilet leaking maintenance said they had fixed it 4 times but still leaked. Staff tried their best but the hotel needs to be completely refurbished. When you paid cash for anything never had any change the staff would then say do you want it if you said yes they didn’t like it and I’m not talking about coins sometimes up to 4 dollars which adds up to lot over a 10 day stay. We were a party of 9 over 6 rooms everyone had a problem with the bathroom in some way and in the delux rooms very little wardrobe space.

2026-03-22 • via Nuitee
S
Solomon • solo_traveller • za
7
2026-03-21 • via Nuitee
P
Paul • solo_traveller • gb
9
2 night business stay and had everything I needed for my stay.
Pros:

Friendly and helpful staff. Nice public areas.

2026-03-20 • via Nuitee
B
Barry • couple • au
10
2026-03-20 • via Nuitee
A
Anesu Mufaro • couple • zw
10
2026-03-17 • via Nuitee
V
van der Walt • solo_traveller • za
9
Pros:

Excellent staff, good food, cold beer.

Cons:

Small gym

2026-03-17 • via Nuitee
J
Jo • solo_traveller • gb
1
Dreadful
Pros:

The staff
Set in lovely grounds.

Cons:

Needs gutting and re doing.
Group of 9 of us, 3 had to move rooms bathrooms leaking not working.
Food terrible, doesn’t look like pictures , best part is there lunch sandwiches from “cool beans” cafe.
I could go on….. avoid at all costs.

2026-03-16 • via Nuitee
J
Jo • couple • gb
1
2026-03-16 • via Nuitee
J
Justine • solo_traveller • zw
8
2026-03-15 • via Nuitee
A
Abasi • couple • cd
8
Pros:

C'était vraiment propre

Cons:

Rien
C'était bien

2026-03-15 • via Nuitee
J
jacqueline • family_with_children • gr
9
Very pleasant sray
Pros:

The grounds were beautiful. The rooms comfortable. Asked for an iron and it came very fast. Overall a very pleasant stay

2026-03-14 • via Nuitee
U
uminathidlalose • solo_traveller • sz
7
Pros:

The option of having dinner with the accommodation

2026-03-11 • via Nuitee
S
Stuart • solo_traveller • zm
9
2026-03-10 • via Nuitee
A
Amandla • family_with_children • ae
1
2026-03-10 • via Nuitee
A
Ayanda • solo_traveller • za
10
2026-03-09 • via Nuitee