Cresta Lodge Harare

Hotels
8.2 (417 reviews)
Corner Samora Machel Rd /Robert Mugabe Rd , Harare , zw

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Comfortable rooms
Cons:
Cleanliness issues
Need for better gym facilities
Value for money concerns

Categories

Cleanliness
7.7
Several reviews noted cleanliness issues such as dirty walls, stained towels, and cobwebs.
Service
8.7
Most guests appreciated friendly and accommodating staff, though some noted slow service at times.
Location
9.2
The hotel is well located outside city noise with beautiful surroundings.
Room Quality
8.2
Rooms were generally comfortable, though some had issues with cleanliness and readiness.
Amenities
7.7
Amenities were praised, but some guests highlighted the need for better gym facilities and maintenance.
Value for Money
7.2
Some reviews indicated that the cost did not match the quality of food and services provided.
Food and Beverage
8.2
Food quality was generally rated as good, with a good breakfast but some concerns about lunch service.
Overall Experience
8.7
Despite some issues, many guests reported a pleasant experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:28

Property Description

Luxurious Accommodation with Premium Amenities

Year-Round Outdoor Pool and Fitness Centre: Enjoy a refreshing dip in the outdoor pool or maintain your fitness routine at the on-site fitness centre.

Gastronomic Delights and Convenient Services: Indulge in delicious meals at the restaurant, unwind with a drink at the bar, and benefit from services like packed lunches and special diet menus.

Convenience and Comfort: With air-conditioned rooms featuring modern amenities like a flat-screen TV and minibar, along with a 24-hour front desk for all your needs, your stay at Cresta Lodge Harare promises both convenience and comfort.

Book now for a memorable stay at Cresta Lodge Harare, where luxury meets convenience.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$127 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 417 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 8.2
Amenities: 7.7
Value for Money: 7.2
Food and Beverage: 8.2
Overall Experience: 8.7
L
Leticia • solo_traveller • br
9
Pros:

The service has improved significantly, which clearly reflects a great investment in staff training and well-being. While the gym facilities still need some upgrades to match the rest of the experience, the hotel truly feels like my home in Harare. It is consistently my top choice for a comfortable and welcoming stay.

Cons:

The gym

2026-05-10 • via Nuitee
L
Leticia • solo_traveller • br
9
Pros:

The service has improved significantly, which clearly reflects a great investment in staff training and well-being. While the gym facilities still need some upgrades to match the rest of the experience, the hotel truly feels like my home in Harare. It is consistently my top choice for a comfortable and welcoming stay.

Cons:

The gym. The hotel hosts many sports teams and athletes and needs to have an adequate fitness center.

2026-05-10 • via Nuitee
C
Colin • family_with_children • je
7
Very enjoyable
Pros:

Great staff and very good location

Cons:

Rooms were comfortable but in need of a makeover.

Shuttle collection at the airport was a little hectic on the road outside arrivals, so might be best if a safe and legal spot off the road could be found for pick up, even if it involves a short walk.

2026-05-09 • via Nuitee
M
MORGAN • solo_traveller • zm
9
2026-05-08 • via Nuitee
V
van Wyk • solo_traveller • za
5
Cons:

MENU
WAITER SERVICE

2026-05-06 • via Nuitee
G
Ghada • solo_traveller • ae
9
Pros:

Breakfast is excellent and staff is very friendly and helpful

2026-05-03 • via Nuitee
B
Bonga • couple • zw
8
2026-05-03 • via Nuitee
E
Everjoy • solo_traveller • tz
6
2026-04-29 • via Nuitee
J
jacqueline • couple • gr
8
2026-04-28 • via Nuitee
R
Remo • solo_traveller • nl
8
2026-04-27 • via Nuitee
N
Nyoni • solo_traveller • gb
8
Pros:

The staff were very pleasant

Cons:

My key card did not wotk first time. After using the toilet next to the entrance, I was stuck for a few minutes with the door not opening .

2026-04-27 • via Nuitee
G
Gobakwe • solo_traveller • za
9
2026-04-26 • via Nuitee
B
Banda • solo_traveller • za
10
Pros:

Rooms and meals

2026-04-25 • via Nuitee
Z
Zhivanni • solo_traveller • za
10
2026-04-17 • via Nuitee
M
Melanie • family_with_children • gb
8
Very happy with the stay as the staff were lovely and friendly and the gardens were lovely.
Pros:

Lovely little garden hotel, very nice staff, very personal feeling service.

Cons:

Bedrooms were a bit dated, corridors were a bit dark.

2026-04-17 • via Nuitee
J
Jo • couple • gb
4
Go somewhere else.
Pros:

Gardens

Cons:

Rooms needed to be refurbished
Lots of bathroom problems/ plumbing etc
Mold & limescale in shower
Food TERRIBLE
DECKING around pool dangerous & needs replacing.
Very slow with drinks

2026-04-14 • via Nuitee
D
Dr Francis • couple • us
10
2026-04-11 • via Nuitee
K
Krugjohan • solo_traveller • za
9
2026-04-08 • via Nuitee
D
Dennis • solo_traveller • nl
8
2026-04-05 • via Nuitee
J
Jagat Jit • solo_traveller • in
4
Pretty greedy policies or behaviour of hotel management which leads to their staff being rude
Pros:

Once the Duty Manager realised I had been misled by booking.com , thinking my rate had breakfast, he was kind to overlook one breakfast day from charging and only charged me for two lite breakfasts on the other two days, a saving of 67% on their normal charges.
Taku their front desk person on 2nd Apr evening was so friendly to say that I should pay balance bills only at time of checkout, even though I dropped in to pay slightly ahead .

Cons:

Before Taku for two days I had very rude restuarant staff and front duty receptionists calling me/telling me that I should pay each bill of dinner, breakfast or I should keep a deposit. If there was such a rule, they could have let me know upfront, before I came or on arrival. It is rude to shock customers later when all hospitality all over the world trusts you to pay your bills, esp after I have paid a huge sum of $ 360 for three nites in advance.
And this sum of $ 360 was also wrongly debited to me by Cresta Lodge, even though their policy shared with me for my booking.com reservation was only a one room nite debit before I landed up. Yet, strangely they chose to debit me for all 3 nites 48 hours before I reached them

2026-04-04 • via Nuitee