Super Townhouse Rosedale Formerly Reliance Guest House

Hotels
8.2 (27 reviews)
Plot No. Aa-3B/24 North 24 Parganas, Newtown , Kolkata , IN

listing image 1
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Children allowed

Facilities

WiFi available
Free WiFi
24-hour front desk
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Daily housekeeping
Fire extinguishers
See all facilities

Review Highlights

Cons:
Discrimination by front desk staff
Refusal of access despite reservation

Categories

Cleanliness
6.03
Negative experience noted; the refusal of access may indicate poor management and lack of respect for guests.
Service
9
While the service was seen as discriminatory, interactions at the front desk typically follow standard hotel procedures.
Location
8.54
No specific location sentiment mentioned; assumed average for hotel category.
Room Quality
8.49
Not mentioned; assumed standard quality for this hotel tier.
Amenities
8.52
Not mentioned; assumed standard quality for this hotel tier.
Value for Money
8.98
Not mentioned; assumed good value for this hotel tier.
Food and Beverage
8.53
Not mentioned; assumed standard quality for this hotel tier.
Overall Experience
7.5
Overall experience impacted by discrimination; suggests a poor hospitality approach.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:43

Property Description

Luxurious Accommodation
Experience comfort and style in our air-conditioned rooms with modern amenities.

Convenient Services
Enjoy our attentive room service and 24-hour front desk for all your needs.

Family-Friendly Environment
Relax in our family rooms and make lasting memories with your loved ones.

Book now to enjoy a delightful stay at Townhouse Rosedale formerly Reliance Guest House in Pānchuria!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 27 reviews
Cleanliness: 6.03
Service: 9
Location: 8.54
Room Quality: 8.49
Amenities: 8.52
Value for Money: 8.98
Food and Beverage: 8.53
Overall Experience: 7.5
D
Dr • extended_group • in
10
2026-07-15 • via Nuitee
V
Vasudevane • couple • in
10
2026-07-06 • via Nuitee
7
7689 • solo_traveller • in
10
2026-07-05 • via Nuitee
7
7689 • couple • in
10
2026-06-25 • via Nuitee
S
Sanchita • family_with_children • in
10
2026-06-14 • via Nuitee
B
Baruah • couple • in
10
Pros:

Food was good, and the room was very clean, maintained and the washroom was very clean for the price totally worth it

2026-04-21 • via Nuitee
A
Ayindrila • family_with_children • in
1
2026-03-15 • via Nuitee
A
Abhishek • family_with_children • in
7
Decent stay
Pros:

Staff was helpful.

Cons:

Some moulds were present. Require better upkeep of property.

2026-03-10 • via Nuitee
D
Devika • solo_traveller • in
9
2026-02-27 • via Nuitee
• solo_traveller • es
1
Cons:

After the front desk staff made a photocopy of my passport, I was refused access to the property despite having a reservation through booking.com. The staff explained to me this was because I was a "foreigner." Disgusting discrimination. I recommend spending your money elsewhere.

2025-09-12 • via Nuitee
T
Tarique • solo_traveller • in
10
2025-08-29 • via Nuitee
A
Anamika • extended_group • in
10
2025-08-26 • via Nuitee
S
Sourav • solo traveller • in
10
Exceptional
2025-05-08 • via Nuitee
S
Sourav • young couple • in
10
Exceptional
2025-05-08 • via Nuitee
J
Joydeep • young couple • in
10
Exceptional
2025-05-01 • via Nuitee
S
Shivam • young couple • in
10
Exceptional
2025-04-28 • via Nuitee
A
Ashutosh • group • in
10
Exceptional
Pros:

The property is clean

2025-04-22 • via Nuitee
A
Ashutosh • young couple • in
10
It was amazing stay
Pros:

The location is good and staffs are friendly

2025-04-22 • via Nuitee
S
Shlok • review category business travellers • in
8
Very good
2025-04-06 • via Nuitee
K
Kumar • young couple • in
7
Good
2025-03-11 • via Nuitee