Comfort Suites Milwaukee West

Hotels
•
Comfort Suites
7.6 (456 reviews)
11777 West Silver Spring Drive , Brookfield , us

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Good location
Cons:
Dirty rooms
Poor food quality
Safety concerns

Categories

Cleanliness
6.6
Several mentions of dirty carpets, hair in beds, and a musty smell negatively impacted the perception of cleanliness.
Service
9.6
Many reviews praise the courteous and helpful staff, indicating a strong emphasis on good service.
Location
8.6
The location was often mentioned positively, with guests appreciating its accessibility.
Room Quality
6.1
Issues like moldy smells, bugs, and old furniture significantly decreased the rating for room quality.
Amenities
7.6
Amenities like breakfast options were noted; however, some aspects like the lack of clean towels at the pool were mentioned negatively.
Value for Money
8.1
Some guests felt they could find better value elsewhere, but others felt satisfied given the location.
Food and Beverage
6.6
Several reviews mentioned dissatisfaction with breakfast options and quality.
Overall Experience
7.6
Mixed experiences with some guests expressing disappointment while others enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 04:11

Property Description

Comfort Suites Milwaukee West offers a convenient location just a short drive from downtown Milwaukee. Modern Amenities in each room include free WiFi, flat-screen TVs, and coffee makers. Guests can relax in the indoor pool or stay active in the fitness center at Milwaukee West Hyatt Place. Explore nearby attractions like Currie Park Golf Course and Mayfair Mall. Book your stay now and experience comfort and convenience at Comfort Suites Milwaukee West.

Important information:

Guests must be at least 21 years old to reserve a room at this property.

No prepaid cards allowed.

Please note that parties in guestrooms and pool parties are not allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 456 reviews
Cleanliness: 6.6
Service: 9.6
Location: 8.6
Room Quality: 6.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 6.6
Overall Experience: 7.6
C
Clark • solo_traveller • us
6
Cons:

It was rather dirty. And my kid found a dirty diaper in the drawer in our room. Literally didnt do anything about it other than say we could switch rooms and with a family of 5 was not convenient for us. There was dead bugs and spiders and u had to ask for towels and they weren't in the pool. Asked for an hr extension for checkout they would not let us. Over all the price was good but definitely not very good standards at this hotel in the rooms 😒

2026-08-17 • via Nuitee
A
Andrea • couple • us
7
2026-08-16 • via Nuitee
P
Pamela • solo_traveller • us
1
Pros:

Location

Cons:

Refrigerator couldn't use ( out of order) mirrors were dirty toilet seat was not secured (broken) and burned out lighting. 😠

2026-08-10 • via Nuitee
P
pantoch • solo_traveller • us
1
Bad service and not clean
Cons:

My room was dirty need refund I have photos just gross

2026-08-06 • via Nuitee
F
Francis • solo_traveller • us
1
Pros:

The booking was messed up by you guys

Cons:

Everything. You need to straighten your process

2026-08-03 • via Nuitee
L
Lameka • solo_traveller • us
10
Pros:

I enjoyed everything

2026-08-03 • via Nuitee
C
Christine • family_with_children • us
6
Decent
Pros:

Breakfast was decent. The guy running it was great at keeping food stocked and the area clean.
The young guy at the front desk was very pleasant even though he was the only one working and 9 people were in line to check in.

Cons:

We waited over 30 minutes to get checked in. Then my room key wasnt working properly. Room 114 the door would turn green but the door wouldn't open so I used the other key and it opened but it happened everytime we tried to get in the door.

2026-08-03 • via Nuitee
J
Jeff • solo_traveller • us
5
Would not go back or recommend
Pros:

Nothing stood out to me.

Cons:

There’s an odd Oder in the hallways

2026-07-22 • via Nuitee
M
Mike • couple • us
9
2026-07-20 • via Nuitee
C
Coleman • family_with_children • us
10
2026-07-18 • via Nuitee
A
Alesha • solo_traveller • us
10
2026-07-06 • via Nuitee
K
King • solo_traveller • us
3
2026-07-05 • via Nuitee
L
LaTrisha • solo_traveller • us
1
Guest not satisfied
Pros:

The location was close for the event that the guest had to attend.

Cons:

The client for whom the room was booked complained of the smoke smell, dirty carpet and bugs

2026-06-29 • via Nuitee
E
Erica • solo_traveller • us
1
Not clean rooms
Pros:

Friendly staff

Cons:

Wasn't clean. Had a weird smell in all the hallways and doorway. Like a rotting food smell. Also- Found alot of goldfish crackers behind the couch, but we didn't bring any goldfish crackers!

2026-06-29 • via Nuitee
R
Rick • solo_traveller • us
7
2026-06-29 • via Nuitee
A
Amanda • couple • us
7
2026-06-29 • via Nuitee
S
Shadaysia • couple • us
8
Very relaxing when quiet, the beds are very comfortable. Great atmosphere.
Pros:

The staff are very understanding and helpful. They are very nice.

Cons:

Loud guest otherwise everything is ok.

2026-06-20 • via Nuitee
P
Paul • family_with_children • us
3
There are many other places to stay in the same price range that are better all around.
Pros:

The rooms were big

Cons:

The rooms were barely considered clean, the AC didn’t work in our first room. The fridge barely worked due to being iced up.

2026-06-16 • via Nuitee
N
Nicklaus • family_with_children • us
3
Room smelled like cigarettes and kids were destructive in the pool breaking chairs.
Pros:

The breakfast was really good.

Cons:

Our room smelled terribly of cigarette's. The bed sheet for the pullout couch had a yellow stain, the blanket had a hole and the bath towels had a stain on it as well.

2026-06-10 • via Nuitee
M
Maricela • family_with_children • us
9
Pros:

Location and breakfast was great! Pillows and bed were very comfy. Plenty of parking.

Cons:

The room had a bit of stains on the sofa. Looked like red wine and on the bed cover had some footprints as well. In the washroom, there was no hair dryer.

2026-06-08 • via Nuitee