Facilities

Express check-out
Express check-in/check-out
Wheelchair accessible
Elevator
Express check-out
Smoke-free property

Review Highlights

Pros:
Convenient location
Responsive service
Cons:
Cleanliness issues
Lack of hotel-like amenities

Categories

Cleanliness
7.74
Multiple mentions of uncleanliness, including mold and blood on curtains.
Service
10
Owner was quick to offer help and responsive to questions.
Location
10
Convenient location for food and transportation, although area may feel sketchy at night.
Room Quality
9.21
Varied mentions of room quality; some rooms were clean and comfortable, but some had issues.
Amenities
8.25
Amenities were limited; broken AC and lack of basic hotel features noted.
Value for Money
10
Good value for location and offered facilities despite cleanliness issues.
Food and Beverage
10
Access to many restaurants and bars nearby.
Overall Experience
10
Overall positive experience with enjoyable aspects despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:42

Property Description

Convenient Location
Stay at the heart of Toronto, within walking distance of CF Toronto Eaton Centre and Yonge-Dundas Square. Explore nearby attractions like St. Lawrence Market and Nathan Phillips Square.

Modern Comforts
Relax in one of the 20 guestrooms with kitchenettes, private balconies, and 40-inch Smart TVs. Stay connected with complimentary Wi-Fi and enjoy digital programming during your stay.

Accessible Amenities
Benefit from laundry facilities and an elevator during your visit. Feel at home with the convenience of these services at INFIVILLA Suites Eaton Center.

Book now and immerse yourself in the vibrant city life of Toronto at INFIVILLA Suites Eaton Center!

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9.4
Based on 97 reviews
Cleanliness: 7.74
Service: 10
Location: 10
Room Quality: 9.21
Amenities: 8.25
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
M
Mark
6
Pros:

Photos are MISLEADING. Some of the photos lower down are of the actual unit. All those big beautiful photos are probably (?) of some common area I never saw. Entry lobby is like a subway station. Actual unit is like a 500sqft cube in the sky that faces directly into neighboring building. The lake view is very, very difficult to see. See picture. Unit is scruffy and looks like a long time rental. Walls peeling. Difficult to get around the queen bed because there's a wall at the foot. It's not a penthouse. It's a small unit on the top level. Hilariously misleading photos and description. AVOID

2025-10-10 via Nuitee
E
erin partner
6
Pros:

The area around the property was not very safe and we woke to people in the complex screaming and fighting for hours. We did not realize it was an Airbnb, as it is not advertised as such. There were only 2 small towels, no face, hand or kitchen towels. Would not book here again.

2025-10-01 via Nuitee
A
Alastair
10
Pros:

Convenience and comfort. Location perfect

2025-09-26 via Nuitee
M
Mario family
10
Pros:

Confortable for a short vacation……

2025-09-26 via Nuitee
A
Ama
8
Pros:

This is a very lovely place. Be sure to read the lengthy text message about how to check in and check out. It felt a little complicated the first time.

2025-09-22 via Nuitee
A
Andrew
2
Not a hotel!!!!
Pros:

This is not a hotel… It is an Airbnb in disguise. We had to go to a convenience store to get the key. The place was not overly clean and in a sketchy part of Toronto. I do not know why there are good reviews for the staff as there are no staff on site. There is also no ice and no cable TV so be prepared not to be able to watch anything that is not on Netflix/Disney on your own account. The pictures are stock photos and not the actual room.
The towel is something out of dollar store quality.
Extremely disappointed in hotels.com for not being more transparent.

2025-09-19 via Nuitee
W
Wally
8
Pros:

They had some technical issues getting my damage deposit but they finally figured that out a few hours before i arrived so a little stressful not having check in information 24 hours prior to check in. Condo was fine, area a little rough but what city isn't having homeless issues. About a half hour walk to rogers center.....

2025-09-16 via Nuitee
S
Sherry family
8
Pros:

The apartment is very clean and well equipped with a full stove & oven and washer/dryer. It's also very quiet. Centrally located on a streetcar line. Walking distance to lots of restaurants & shops. The neighbourhood is kind of sketchy, so be careful at night.
I did have a loud sound that would cut and out from the A/C which made it very hard to sleep. The owner was quick to offer help and eventually the sound stopped.
I'd stay there again.

2025-09-12 via Nuitee
M
Margaret partner
10
Pros:

Wonderful if scary view from the 47th floor. Excellent instructions in advance on gaining access to the property.

2025-09-11 via Nuitee
S
Sébastien
10
Pros:

Very nice room. They were very responsive when I had a question or comment.

2025-09-10 via Nuitee
T
Tara friends
8
Pros:

Was exactly what we needed, just a place to crash at the end of our busy days. Location is quite convenient for food and walking to most things in the downtown area. Bonus short uber's are under $5 in this area! Only thing is that it’s not the best area of town and there is a large homeless presence but if that doesn’t bother you then it’s a perfect stay!! It’s not attached to the eaton center but it’s only 3 blocks down the street.

2025-09-08 via Nuitee
R
Randi partner
4
Pros:

Unfortunately the AC was broken and it kept us up all night. We were disappointed.

2025-09-06 via Nuitee
C
Christine family
8
Pros:

Great room for a solo traveller or a couple. A bit tight to share the bed with anyone but a partner. Easy walk to many sights.

2025-08-30 via Nuitee
T
Theodore
10
Pros:

It was very clean, quiet and comfortable. The room was very nice. It was close to downtown and near the trolley and subway making it convenient to get around. Definitely would stay there again.

2025-08-19 via Nuitee
M
Manuell partner
10
Pros:

Wonderful stay with INFIVILLA Eaton Suites. Location is central, rooms are very clean with a nice view.

Staff are friendly and welcoming. We really enjoyed the place and recommend to everyone!

2025-08-17 via Nuitee
C
Conrad
10
Pros:

Wonderful

2025-08-15 via Nuitee
S
Simon Pierre
2
AVOID. SCAM. NOT A HOTEL AND NOT AT EATON CENTER.
Pros:

This is not a hotel, and not in the eaton center.
The bathroom door will literally not close because of misalignment.
Washer is moldy.
We had blood on the curtains.
The balcony was so dirty we couldn’t use it.
Airbnb complex disguised as a hotel. Lots of noise and partying.

2025-08-10 via Nuitee
M
Mona
10
Pros:

I love my stay with INFIVILLA Eaton Suites Toronto. The location is amazing, walkable to all the places I wanted to check.
Many high quality restaurants and bars just steps away
There are also grocery stores, shoppers, coffee shops just down the street.
The kitchen and laundry facilities made my trip much easier and comfortable. I highly recommend this place!

2025-08-10 via Nuitee
A
Aryan partner
10
Pros:

Thank you INFIVILLA, my family had a wonderful stay at The Eaton Suites Toronto. The location is absolutely perfect for walking or taking the streetcars to a wide variety of attractions through the city. We stayed at the penthouse suites, the views are absolutely stunning and worth the money.
Overall, I recommend this place!

2025-08-06 via Nuitee
S
Serenity partner
10
Pros:

We had such a wonderful stay at INFIVILLA Eaton Suites Toronto. The location is fantastic, in central of everything, very walkable. the rooms are clean, modern and well appointed.
The room was spacious, spotless, and perfect for our stay. We truly felt taken care of and had such a lovely time. We’ll definitely be coming back the next time we’re in Toronto!

2025-08-05 via Nuitee