Ratana Platinum Resort Kamala

Hotels
8.4 (184 reviews)
73/65 Moo.3, Kamala, Kathu, Muang, Phuket , Kamala Beach , th

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location near beach and amenities
Cons:
Cleanliness issues in some rooms
Rooftop area undergoing renovation

Categories

Cleanliness
7.61
Mention of cleanliness issues in some rooms, though some were well-maintained.
Service
9.08
Staff described as friendly, helpful, and welcoming, contributing to a positive experience.
Location
8.62
Good location with easy access to the beach and local amenities.
Room Quality
8.07
Rooms were spacious and comfortable, with some upgrades noted.
Amenities
8.1
Rooftop area and pool were positive highlights, though some renovations noted.
Value for Money
8.56
Guests felt the accommodation was worth the price paid.
Food and Beverage
8.61
Quality of food received positive remarks, contributing to a pleasant dining experience.
Overall Experience
8.58
Guests enjoyed their stays, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:09

Property Description

Stunning Rooftop Outdoor Pool
Enjoy breathtaking views and soak up the sun at our rooftop outdoor pool.

Convenient Location
Just a short walk from Kamala Beach and a quick drive to Phuket FantaSea.

The Anchor Bistro and Bar
Indulge in a variety of International and Thai dishes at our on-site restaurant.

To book your stay at Ratana Apart Hotel and experience these features, visit our website or call us directly.

Important information:

Please note that Superior Double Rooms are located in Pufferfish Zone while Superior Twin Rooms are located Stingray Zone. Both rooms do not have balcony and window.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 12 years old and over stay for THB 250 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 184 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.58
A
Ahmed solo_traveller sa
8
Pros:

Great owner so welcoming, and great staff . 🙏

YOU FEEL HOME 😊

2025-10-17 via Nuitee
P
Peter family_with_children nz
9
Pros:

Wonderful stay here. All the staff were kind, welcoming and helpful. Spacious and comfortable room with great view. About 700m to beach. Several large supermarkets nearby, great for self catering. Lovely rooftop pool, they were about to renovate this area as well. Would recommend

2025-09-14 via Nuitee
L
Laura couple au
7
2025-09-09 via Nuitee
J
Jia couple ca
10
2025-08-29 via Nuitee
S
Sabrina couple de
7
Zum „nur“ Übernachten mehr als ausreichend.
Pros:

Das Personal war sehr freundlich und hilfsbereit. Wir hatten ein Doppelzimmer mit Fenster für zwei Nächte gebucht. Leider ließ die Sauberkeit in diesem Zimmer zu wünschen übrig und wir fragten beim Personal nach einem Upgrade nach, welches wir kostenfrei erhielten. Das neue Zimmer war mit Balkon und um einiges sauberer und einladender. Wir haben uns wohlgefühlt.
Die Lage ist gut, direkt an der Hauptstraße wo sich einige Bars, Restaurants, ein 7/11 und auch ein Food Market befinden.

Cons:

Das Hotel ist nicht mehr so neu wie auf den Bildern. Auf dem Dach, wo sich der Pool befindet sieht es mehr nach einer Baustelle aus. Zum verweilen lädt dies nicht ein.

2025-08-29 via Nuitee
J
joseph extended_group gb
10
Worth the money would stop here again
Pros:

The staff were very polite and helpful

2025-08-21 via Nuitee
D
Dean couple gb
10
2025-08-20 via Nuitee
A
Alexandra family_with_children de
10
Pros:

Ein absolut traumhafter Aufenthalt! Schon bei der Ankunft wurden wir herzlich vom unglaublich freundlichen Personal empfangen, sodass wir uns sofort wohlgefühlt haben. Das Hotel besticht durch eine moderne, stilvolle Einrichtung und ein sehr gepflegtes Ambiente. Unser Zimmer war wunderschön, komfortabel und makellos sauber. Das Essen war lecker – hier wird wirklich auf Qualität geachtet.
Ein besonderes Highlight war das Rooftop: ein wunderschöner Ort zum Entspannen mit toller Aussicht. Der Strand ist nur etwa 10 Minuten zu Fuß entfernt und einfach herrlich.
Wir kommen garantiert wieder – eine klare Empfehlung!🤩

2025-08-12 via Nuitee
J
jon solo_traveller au
10
Ratana platinum lives up to its name
Pros:

Staff were heaps friendly and super helpful would definitely stay there again , good rooms, quiet area away from more populated loud areas so no loud music all night suited me personally

Cons:

I wish I booked my trip for longer to enjoy more of the restaurants food and rooftop swimming pool

2025-08-05 via Nuitee
A
Aykan couple it
10
2025-07-26 via Nuitee
C
C family with young children in
10
Exceptional
2025-07-24 via Nuitee
T
Terence solo traveller gb
10
Exceptional
2025-07-23 via Nuitee
D
Dr. family with young children ps
10
Exceptional
Pros:

Everything was good

2025-07-18 via Nuitee
N
Necmi young couple tr
9
Superb
2025-07-16 via Nuitee
K
Kim young couple gb
8
Will definitely come back again!
Pros:

Good area, great staffs

Cons:

I think pool area is under renovation, definitely it does not look like on the picture.

2025-07-12 via Nuitee
K
Keith solo traveller gb
8
Very good
2025-07-04 via Nuitee
J
Jules family with young children gb
8
Very good
Pros:

Great location, easy pick up for excursions, shops, bars. 5 min walk to the beach. Very nice clean and spacious rooms. No pool bar on the roof but they are building a new one.

Cons:

View from the balcony.

2025-07-02 via Nuitee
M
Mills46 solo traveller gb
5
Nice hotel but cleanliness needs improving and a lot of noise.
Pros:

The location is good if you don't mind a 10 minute or less walk to the beach and there are plenty of shops and restaurants nearby. The pool was lovely, nice depth, size and temperature. View is lovely too. Bed was good size but not very comfortable. Room size very good. Staff very polite.

Cons:

The walls are very thin. I could hear word for word the movie next door were watching. Was also right next to the cleaning cupboard and the cleaners were not considerate at 730am.
The general cleanliness and maintenance wasn't very good. All the surfaces were sticky, and dust and dirt on the floor. There was also a strange smell when you enter the room. Everything just needed a touch up like paint etc.
No hand shop for the bathroom sink which I thought was a little odd. Even a small bar would've been nice.
Water wasn't replaced in the room. I had to ask reception.
The shower takes a good 3-5 minutes to heat up so don't jump in straight away.

2025-06-17 via Nuitee
S
Singleton group us
8
It was very affordable for the level of comfort offered I won big time
Pros:

It was very easy to locate rooms and staff were friendly and kind

Cons:

The smell some times were over whelming in the restroom areas. Maybe the pipes back up from waste. But that’s it

2025-06-11 via Nuitee
N
Nick young couple gb
10
Exceptional
2025-06-10 via Nuitee