Park Plaza Bonaparte Boutique

Hotels
8.2 (2896 reviews)
Mar Del Plata 2171 , Santiago , cl

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice pool
Cons:
Cleanliness issues in the bathroom
Air conditioning noisy
Food quality could improve

Categories

Cleanliness
7.54
Some reviews mention issues with bathroom cleanliness.
Service
8.71
General positive sentiment about staff assistance and responsiveness.
Location
9.05
Excellent location with nearby attractions and services mentioned positively.
Room Quality
7.5
Issues with air conditioning and bed comfort reported.
Amenities
8.53
Amenities like the pool were positively noted, although there were concerns about the number of lounge chairs.
Value for Money
8.19
Value considered good due to the overall positive experience at the hotel.
Food and Beverage
7.54
Food quality noted to require improvement, with some meals not meeting expectations.
Overall Experience
8.51
Overall positive experience with a willingness to return to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:25

Property Description

Luxurious Accommodation in Providencia

Chic Rooms with Modern Amenities
Indulge in the comfort of parquet floors, air-conditioning, and a flat-screen TV in our stylish rooms. Enjoy complimentary coffee and tea, and relax knowing your belongings are safe in the provided safety-deposit box.

Relaxing Outdoor Facilities and Dining Options
Unwind by the outdoor swimming pool, dine in the garden terrace restaurant, or sip a drink in our cozy bar and coffee shop. The perfect setting to enjoy your stay in Santiago.

Convenient Services and Nearby Attractions
Benefit from our 24-hour front desk, daily maid service, and laundry facilities. Explore the vibrant neighborhood with parks, restaurants, and shops just steps away. Book now and experience the charm of Hotel Bonaparte Boutique.

Important information:

Breakfast service starts at 07:00.

The bar service closes at 23:00.










LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    People no matter the age stay for US$45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2896 reviews
Cleanliness: 7.54
Service: 8.71
Location: 9.05
Room Quality: 7.5
Amenities: 8.53
Value for Money: 8.19
Food and Beverage: 7.54
Overall Experience: 8.51
P
Paula couple cl
8
En general es una muy buena opción
Pros:

La ubicación es excelente. Lo hemos escogido antes. Tiene estacionamiento, bonitos jardines, muy buen desayuno

Cons:

Nuestra habitación tenía desnivel , inmediatamente al abrir la puerta hay un peldaño de bajada NO SEÑALIZADO en absoluto. Peligroso para tercera edad como nosotros.
Había muchos pasajeros , y hubo lentitud en la reposición de café , jugos y otras cosas del bufete de desayuno. Incluso mesas no habilitadas y tuvimos que esperar ( poco) mientras el personal habilitaba más mesas

2026-05-01 via Nuitee
J
jorge couple cl
8
cómodo cumple el objetivo de paso
Pros:

ubicación

Cons:

desayuno simple

2026-04-30 via Nuitee
M
Maria couple cl
10
Pros:

Limpieza y comodidad muy buenas , desayuno excelente

2026-04-30 via Nuitee
M
MARIA FRANCESCA extended_group cl
8
Excelente hotel para tener una escapada dentro de santiago.
Pros:

Todo bien, la atencion bien, super bien ubicado.

Cons:

nada

2026-04-30 via Nuitee
C
Cristian family_with_children gb
10
2026-04-29 via Nuitee
C
Claudia Patricia couple br
10
Muito bom
Pros:

Localização perfeita

2026-04-28 via Nuitee
R
Rita couple ch
9
Hotel sehr empfehlenswert!
Pros:

Das Zimmer/Bett war super und die Lage des Hotels top!
Frühstücksbuffet hervorragend.
Sehr nettes und hilfsbereites Personal. Danke!!!

2026-04-28 via Nuitee
A
ANA BOLVARAN couple cl
10
Pros:

Todo

Cons:

Nada

2026-04-28 via Nuitee
A
Arma solo_traveller nl
8
2026-04-27 via Nuitee
D
Daniela couple cl
9
Gran hotel para disfrutar de Santiago
Pros:

Me encanta este hotel, porque está bien ubicado, es lindo, confortable. Tiene un buen desayuno y lindos espacios comunes. El personal es muy atento.

Cons:

Lo único que encuentro que debe mejorar es el baño. Las instalaciones son antiguas y, si bien funcionan, están a punto de no hacerlo, no sé si me explico. Siento que les falta un poco invertir para mejorar detalles en el baño para que todo funcione mejor.

2026-04-27 via Nuitee
P
Patricia couple cl
10
Cons:

Solicité el pago con tarjeta de crédito 3 cuotas y sólo llegó en una

2026-04-26 via Nuitee
J
Juan solo_traveller cl
10
Pros:

Todo limpio y muy buena atención

2026-04-26 via Nuitee
J
Jimena couple cl
9
2026-04-26 via Nuitee
A
Anita solo_traveller cl
10
Grata y confortable
Pros:

Unicación , contar con estacionamiento , atención del personal

Cons:

Escala de acceso por Mar del Plata. Se resuelve con la ayuda del personal que recibe el equipaje

2026-04-26 via Nuitee
F
Francisco solo_traveller cl
8
2026-04-25 via Nuitee
P
Paulina couple cl
10
2026-04-25 via Nuitee
V
Veronica couple pe
10
buen hotel en zona residencial
Pros:

buen desayuno

Cons:

todo ok!

2026-04-23 via Nuitee
M
Marcelo extended_group cl
9
Pros:

Entorno

Cons:

Mas atención a la preparación de los platos de la carta. Poner atención en la Rigurosidad en sus ingredientes de acuerdo a la descripción. Sus precios corresponden a valor gourmet , por ende obliga a ser exigentes

2026-04-23 via Nuitee
M
Maria Paz couple cl
9
Muy buen lugar, recomendado!
Pros:

El hotel precioso, muy cómodo, todo muy limpio, atención de la recepción excelente.
No tuvimos la oportunidad de comer ahi, pero muy buen desayuno.
La ubicacion muy buena. Nos encanto el Hotel, de todas maneras para volver.

Cons:

Dos detalles, pero que no fueron mayores. Al llegar la pieza estaba demasiado acalorada. quizás ver que la temperatura este adecuada para llegar. Porque era mucho, como que faltaba aire. Ya después con el aire anduvo muy bien. Y las toallas del baño, creo que podrían ser mejores. Se agradecen las toallas mas suaves o mas gruesas.

2026-04-23 via Nuitee
G
GREICE family_with_children br
6
Pelo preço, foi ok. Mas pode melhorar bastante....
Pros:

O hotel é bem localizado, numa rua tranquila.... parte da equipe foi atenciosa, parte não foi. Tivemos um problema com a mala, que não abria e o funcionário não se empenhou para tentar nos ajudar. Nada fez.... Os quartos são confortáveis, boa cama e chuveiro.. mas televisão super antigas, que não funcionavam a contento... não conseguimos assistir nada e nem conectar o streaming.... cobertores antigos, tudo está precisando de uma renovação....

Cons:

Cobertores melhores, TVs melhores...

2026-04-22 via Nuitee