Xenia Aparthotel by Totalstay

Hotels
•
Totalstay
8.2 (1074 reviews)
35 Prestwich Street , Cape Town , za

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Lift / Elevator
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Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Problems with air conditioning and internet

Categories

Cleanliness
7.59
Multiple mentions of cleanliness issues, including uncomfortable beds and inadequate cleaning.
Service
8.56
Staff received praise for being kind and helpful.
Location
9.1
Location is frequently noted as a major positive aspect with beautiful views and proximity to attractions.
Room Quality
8.05
Overall spaciousness and amenities praised, with minor complaints about air conditioning.
Amenities
8.08
Provided facilities like a pool and gym, but some equipment issues reported.
Value for Money
7.54
Concerns about pricing for late check-out and comparisons with perceived value.
Food and Beverage
8.09
Breakfast provided but few mentions of quality, mostly neutral.
Overall Experience
8.56
General sentiment is positive with final experience satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:14

Property Description

Modern Accommodations
Xenia Aparthotel by Totalstay offers stylish and well-equipped units, including a kitchen with modern appliances and a private bathroom, ensuring a comfortable stay.

Convenient Amenities
Guests can enjoy complimentary WiFi, private parking, and a 24-hour front desk. The property also features a lift, providing ease of access for all visitors.

Relaxation Opportunities
Indulge in the plunge pool and fitness centre, perfect for unwinding after a day of exploring Cape Town. Additionally, the indoor pool offers a relaxing experience for all guests.

To experience luxury, convenience, and relaxation in Cape Town, book your stay at Xenia Aparthotel by Totalstay today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 1074 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 8.05
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.09
Overall Experience: 8.56
D
Dirceu • family_with_children • br
10
Incrível experiência, com excelente custo benefício e localização.
Pros:

Achamos tudo incrível! Que local agradável, tudo novinho, limpo, excelente localização, com restaurantes e mercado ao lado. A estrutura do local é impecável também; funcionários educados e prestativos.

Cons:

Só temos pontos positivos.

2026-07-03 • via Nuitee
K
Kago • solo_traveller • za
10
2026-07-01 • via Nuitee
J
Jacobus • solo_traveller • za
10
Pros:

Love this place!!! I always come back! Great friendly reception and security staff and always clean and in perfect condition!

2026-07-01 • via Nuitee
A
ANTONIO • solo_traveller • za
2
2026-06-30 • via Nuitee
M
Marcelino • couple • za
10
2026-06-27 • via Nuitee
G
Genza • family_with_children • ug
8
Amazing place
Pros:

Family based

Cons:

They didnt change my kids bed sheet

2026-06-27 • via Nuitee
A
Alireza • solo_traveller • tz
10
2026-06-26 • via Nuitee
V
Veronica • solo_traveller • za
5
Pros:

It’s convenient and neat

Cons:

The u it needs some maintenance

2026-06-25 • via Nuitee
A
Anthony • extended_group • na
7
2026-06-23 • via Nuitee
E
Ermelinda • family_with_children • ao
10
Confortável para minha Família , me senti em casa .
Pros:

Gostei muito das camas e a cozinha bem equipada .
Máquina de lavar e secar

Cons:

Vazamento de água nas casas de banho .

2026-06-21 • via Nuitee
C
Christine • couple • us
8
2026-06-18 • via Nuitee
L
Lourens • family_with_children • za
8
Pros:

Very good location, friendly staff.

Cons:

The bathroom towel smelled very bad, had to remove it. Cupboard doors in bathroom missing, cupboard look rotten and bad. Fridge was not stable, bin was also broken.

2026-06-17 • via Nuitee
F
Fatima • extended_group • za
9
2026-06-17 • via Nuitee
M
mageni • solo_traveller • za
10
2026-06-16 • via Nuitee
I
Ivana • couple • rs
10
Overall, we had a very pleasant stay and would gladly recommend this accommodation.
Pros:

Everything was exactly as described. The apartment was spacious, with a lovely view, and located in a pleasant and safe neighborhood. The building has 24/7 security, which we really appreciated. The staff was friendly and helpful. I would definitely recommend this accommodation.

Cons:

The only small issue was that the door locking system was a bit confusing at first, but we quickly got used to it and had no further problems.

2026-06-15 • via Nuitee
B
Bianca • solo_traveller • mu
9
2026-06-14 • via Nuitee
H
Helen • solo_traveller • za
10
Exceptional service by Effa
Pros:

Effa is a Gem
She assisted us in an exceptional manner her professionalism, her assistance and making our stay as tourist memorable

Cons:

Nothing to complain about especially with Effa 's assistance

2026-06-13 • via Nuitee
A
Abdul Wagied • family_with_children • za
8
2026-06-10 • via Nuitee
R
Raquel • couple • na
8
2026-06-09 • via Nuitee
M
Moira • couple • za
6
2026-06-09 • via Nuitee