Warbrook House Heritage Hotel

Hotels
7.4 (1990 reviews)
The Street , Hook , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
5.85
Multiple reviews indicated poor cleanliness, including dusty furnishings and dirty walls.
Service
7.85
Service was inconsistent; some staff were friendly, but overall responsiveness was lacking.
Location
8.85
The location was frequently praised as perfect and pleasant for walks.
Room Quality
6.85
Rooms were described as basic, small, and uncomfortable with hard beds.
Amenities
7.85
Amenities were rated average; some issues with the restaurant and parking.
Value for Money
6.85
Guests felt the facilities did not justify the price, especially regarding room quality.
Food and Beverage
6.85
The quality of breakfast was noted as subpar with specific issues mentioned.
Overall Experience
8.25
Overall experience reflected mixed feelings; some positives but significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:50

Property Description

Secluded Georgian Manor House Setting
Warbrook House Heritage Hotel offers a traditional Grade I Georgian manor house experience, set in a secluded location on the Hampshire/Berkshire border. With stunning views and 120 acres of woodland and parkland, guests can immerse themselves in a tranquil and attractive environment.

Elegant Rooms and Function Rooms
The hotel boasts 28 en suite bedrooms and 8 function rooms, all elegantly furnished and equipped with modern amenities. From flat-screen TVs to free Wi-Fi access, each room provides comfort and convenience for guests. Whether for a relaxing stay or hosting an event, Warbrook House has the space and facilities to accommodate various needs.

Convenient Dining and Accessibility
Guests can unwind at the on-site Atrium Bar or enjoy a meal at the Canal View Restaurant, offering a delightful dining experience. Additionally, with fast rail links to London, easy access to major motorways, and proximity to Heathrow Airport, the hotel ensures convenience for both leisure and business travelers.

Ready to experience the charm and convenience of Warbrook House Heritage Hotel? Book your stay now for a memorable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £20 per person per stay when using an available cot.
    Children up to and including 12 years old stay for £30 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for £30 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1990 reviews
Cleanliness: 5.85
Service: 7.85
Location: 8.85
Room Quality: 6.85
Amenities: 7.85
Value for Money: 6.85
Food and Beverage: 6.85
Overall Experience: 8.25
F
Fergus • couple • gb
4
So hot we left at 4:45am
Pros:

Nice gardens air conditioning in main hall

Cons:

Tired decor. No Aircon in bedroom. Small rooms that got extremely warm and window could only be opened a slight bit

2026-07-04 • via Nuitee
D
Deborah • solo_traveller • gb
8
Great!!
Pros:

Location!! Grounds!! Comfy bed!

2026-07-03 • via Nuitee
J
Jose Carlo • solo_traveller • ph
9
Pros:

Property is very clean.
Peace and quiet.

Cons:

If you dont own a car, probably not for you

2026-07-03 • via Nuitee
W
Williams • solo_traveller • gb
6
Cons:

Rubbish led in bed side table
The rooms smelt funny .breakfast was very dry

2026-07-01 • via Nuitee
H
Haseet • couple • gb
7
2026-06-29 • via Nuitee
K
Katharine • family_with_children • nz
2
Poorly maintained facilities… could be nice. Rooms have no ventilation and extremely hot
Pros:

Pretty main house and grounds

Cons:

Rooms were 50 degrees hot with windows which only opened a crack and totally unable to stay in the room.
Reception in evening on first night was rude and said nothing could be done. We could check out and would not give refund.
Finally second night after sitting waiting by the car for an hour transferred to a ground floor room with doors that open and it was fine.
Do not book with booking.com or you will get an unsafe room.

2026-06-28 • via Nuitee
J
Judith • couple • gb
4
Lack of attention to detail and kitchen needs quality inspection.
Pros:

The grounds were nice and parking easy. Staff were friendly and efficient

Cons:

We were in an outbuilding that didn’t indicate our room number so took a while to find it.
I was violently sick after eating the dessert of the evening meal with no managerial apology when raised.

2026-06-28 • via Nuitee
P
Pour • solo_traveller • gb
8
2026-06-28 • via Nuitee
R
Richard • couple • gb
6
2026-06-28 • via Nuitee
D
daniel • couple • gb
9
2026-06-27 • via Nuitee
L
Lance Cawley • solo_traveller • gb
1
Not as described. Unclean room & bathroom.
Pros:

Not alot, but the grounds/scenery were nice.

Cons:

Room was far too hot and unclean. Dust everywhere. Limescale on shower screen and taps. I couldnt shower, as the plug hole in the bath was full of hair/dirt and various hairs on sink and floor. Horrible musty smell as you walked into the room. I was itching all night and didnt get any sleep. Cobwebs everywhere. Hallways were dirty and full of cobwebs. It is advertised as a posh hotel with granditure and nice building, but your actually told to drive a few minutes down their lane and have to find your building/room. Hardly any parking and it feels like your in a cheap motel. Absolutelty not as described. It stated ground floor with view, but i was given a top floor room with no view. Dissapointing to say the least. Staff werent exactly freindly and gave poor directions. Not happy at all. Shocking to be honest. I wont be staying again.

2026-06-27 • via Nuitee
V
Vanessa • solo_traveller • gb
9
Good value for money.
Pros:

The staff were lovely

Cons:

There were dirty glasses and tables outside in the garden and on the steps even before they were busy at around 5.30pm. The ashtrays in the smoking area of the bar had not been emptied and the outside seats in the smoking area needed cushions.

2026-06-27 • via Nuitee
J
Jeremy • couple • gb
4
Having seen the brochure, our accomodation was nothing like we were expecting. Disappointed.
Pros:

The waitress service covering dinner was very good indeed, especially so as she was under pressure. Dinner was also very good but on the expensive side.

Cons:

This stay was during the recent heatwave. Keys to apartment 67 did not initially work,eventually resolved. No opening window but a fan was provided but did not cope with the heat.Room was unbearable to sleep.

2026-06-26 • via Nuitee
L
Laura • couple • gb
7
2026-06-26 • via Nuitee
K
Kai • solo_traveller • gb
10
2026-06-25 • via Nuitee
R
Ryan • extended_group • gb
8
2026-06-25 • via Nuitee
R
Ray • solo_traveller • gb
5
Disappointing
Pros:

I was disappointed at the breakfast. It is the only meal I have when staying for one night, and my choice is usually eggs (fried or poached) but the only option available was scrambled.
When I left my table to go and get some marmalade for my tost I returned to find my coffee and toast were being cleared by the waiter.
My room was in the main house, which I choose due to mobility issues. I was not warned when I booked that there was a function on that evening which had very loud music playing in the evening, just beneath my room.
There was a power failure in the main house which meant that the cooling fan did not work. It was only resolved at some point during the night.
I could only open my window a small amount as restrictors were in place which I could not overcome.
I understand the need to have them fitted but I think it should be my choice if I want to open the window further for more fresh air, especially as the rooms do not have air-con.
The check in was very unfriendly. When given the key to my room I had to sign a contract saying that I would owe the hotel £50 if I did not return it in the morning! So when I checked out I made the receptionist sign to say that I had returned the key.
One of the staircases that I needed to access my room had no handrail.

Cons:

See above

2026-06-24 • via Nuitee
P
Paul • extended_group • ie
5
Great value
Pros:

The mattresses in the room need to be replaced. Very uncomfortable

Cons:

The mattresses on the beds.

2026-06-24 • via Nuitee
M
Mark • solo_traveller • gb
7
Pros:

Comfortable, clean room.
Excellent price for the quality.

Cons:

Grounds strewn with litter.
Staff a little unfriendly on arrival.

2026-06-23 • via Nuitee
A
Alan • couple • gb
6
Okay but could be much better
Pros:

Fantastic setting in beautiful grounds, comfortable bed, a lovely meal and great breakfast.

Cons:

Sky light window with broken blind provides limited ventilation and no view. Shower over slippery bath dangerous for older customers. Smelly patio outside bar dirty with many discarded cigarette butts and filthy tables

2026-06-23 • via Nuitee