Gnaanams Hotel and Restaurant

Hotels
7.1 (214 reviews)
299,301 Clock Tower Road , Jaffna , lk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
Luggage storage
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Need for renovations

Categories

Cleanliness
5.1
Numerous complaints about room cleanliness and pests.
Service
8.6
Staff were mentioned as friendly and helpful.
Location
9.1
Great location with easy access to key areas in Jaffna.
Room Quality
6.1
Mixed reviews on room quality, with some basic amenities lacking.
Amenities
6.1
Basic amenities with a need for improvement and renovation.
Value for Money
7.1
Some mention of poor management and conditions not justifying the cost.
Food and Beverage
7.6
Good restaurant mentioned but not extensively reviewed.
Overall Experience
7.1
Mixed reviews indicated a fair overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:10

Property Description

Escape to Gnaanams Hotel and Restaurant, an oasis in the heart of Jaffna. Convenient Location Less than 1 km from Jaffna Railway Station, explore nearby attractions like Jaffna Fort and Nallur Kandaswamy Temple. Comfortable Accommodation Relax in well-appointed rooms, some with a terrace and all equipped with modern amenities. Delicious Dining Indulge in an Asian breakfast daily at the on-site restaurant. Don't miss out on a memorable stay - book your room at Gnaanams Hotel and Restaurant today!

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.1
Based on 214 reviews
Cleanliness: 5.1
Service: 8.6
Location: 9.1
Room Quality: 6.1
Amenities: 6.1
Value for Money: 7.1
Food and Beverage: 7.6
Overall Experience: 7.1
S
Sylvain • couple • fr
8
2026-02-13 • via Nuitee
E
Eric Nicolas • family_with_children • ar
4
No está tan mal pero...
Pros:

El desayuno está okay. Te dan la opción si querés desayuno continental o Sri Lankés. El desayuno continental es un omelette, 4 pedazos de pan lactal casi sin tostar y una taza de té bastante chica. Otra cosa buena es la ubicación.

Cons:

Varias cosas no me gustaron empezando por el hotel en general y el aspecto viejo y descuidado que tiene. Está totalmente abandonado, con cosas rotas y sucias. La limpieza en general no es mala, estaba limpio y no había cucarachas como mencionan comentarios anteriores. El personal no me pareció amable, una falsa amabilidad y los de la recepción al momento del check in nos dijeron que se podía pagar con tarjeta, aunque para nuestra sorpresa, cuando vamos a pagar al otro día nos dicen que no, que no es posible. Nos quejamos y mágicamente después de quejarnos era posible de nuevo pagar con tarjeta.

2026-02-10 • via Nuitee
J
Jean-Pierre • solo_traveller • ch
5
Pas bien !
Pros:

L’emplacement

Cons:

Mauvais Rapport qualité -prix, équipement à la limite , et le petit déjeuner est mauvais: riz et curry aux légumes tièdes et surtout le café ou le thé sont payants (foutage de gueule!). Je ne conseille pas cet hôtel !

2026-02-09 • via Nuitee
J
Jathu • couple • lk
8
2026-01-17 • via Nuitee
G
Gilles • couple • fr
8
Pros:

Personnel bienveillant
Proche du centre ville
Calme

2026-01-13 • via Nuitee
R
Roshan • couple • lk
8
2026-01-13 • via Nuitee
G
Geekiyanage Don • extended_group • lk
7
2026-01-08 • via Nuitee
V
Vivian • couple • in
8
2026-01-05 • via Nuitee
S
Supenthiran • family_with_children • lk
4
2025-11-28 • via Nuitee
H
HARSHA PANDUKA • family_with_children • au
3
Will not stay ever again
Pros:

Closer location, easy to travel to key locations from Jaffna

Cons:

Room is not clean
Got cockroaches
Water leaks through walls
Showers/Heater not working properly.
Broken a/c units
Generally not clean sorrounding

2025-11-20 • via Nuitee
J
Janaka • family_with_children • lk
10
Pros:

Good place. Good restaurant. Everything ok

2025-11-16 • via Nuitee
N
Nafhan • extended_group • lk
10
A perfect stay in Jaffna — great location and amazingly friendly staff!
Pros:

We had a wonderful stay at this hotel in Jaffna. The location was perfect as it was right in the town, making it very convenient for us to travel around. The room was clean, comfortable, and the AC worked perfectly, which made our stay even better. The staff were extremely friendly, helpful, and always ready to assist with anything we needed. Overall, we were fully satisfied and truly enjoyed our stay. Highly recommended!

2025-11-16 • via Nuitee
K
kumar • solo_traveller • in
9
2025-11-14 • via Nuitee
C
Chandana • family_with_children • lk
1
2025-11-08 • via Nuitee
N
Nissanka • couple • lk
6
Good place no rush good staff friendly good price.
Pros:

Centre of Jaffna. Good staff

Cons:

Need little renovation and need improve cleaning.

2025-10-30 • via Nuitee
P
PARAMASIVAM • extended_group • my
1
2025-10-29 • via Nuitee
K
kimio • solo_traveller • jp
7
2025-10-26 • via Nuitee
D
Dinesh • solo_traveller • lk
9
2025-10-08 • via Nuitee
P
Punsara • couple • lk
3
No value for money
Pros:

Location is very good in terms of accessibility of the city

Cons:

Poor management and poor room condition. Door cannot be closed properly. Even i asked too many times, they did not provide any dust bin. Only provided one small water bottle for 2 days. Quality of bedsheests and towel are not good.

2025-10-02 • via Nuitee
Y
Yoge • solo_traveller • lk
3
2025-09-20 • via Nuitee