Il Palazzo Holiday Apartments

Hotels
8.5 (722 reviews)
62 Abbott Street , Cairns , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Noise from fire alarms
Slow wifi

Categories

Cleanliness
7.08
The room could have been cleaner, with mentions of dust and cockroaches.
Service
9.05
Staff is extremely friendly and helpful, contributing positively to the experience.
Location
9.09
Great central location, mentioned positively throughout multiple reviews.
Room Quality
8.04
Rooms are as expected, with a mention of their older style needing updates.
Amenities
9.07
The swimming pool is a great addition, small but clean and practical.
Value for Money
8.53
Reasonable price for the location and amenities offered.
Food and Beverage
8.58
Standard quality for this hotel tier.
Overall Experience
8.55
Overall pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:38

Property Description

Luxurious Holiday Apartments in the Heart of Cairns CBD

Stylish Boutique Apartments with Balconies
Experience the charm of Il Palazzo Holiday Apartments with stylish boutique apartments that offer balconies showcasing picturesque views of the pool and surrounding area.

Relax by the Outdoor Pool and Gazebo
Unwind by the outdoor pool surrounded by a tranquil atmosphere, complete with a gazebo and barbecue area for guests to enjoy a delightful evening under the stars.

Convenient Location Near Major Attractions
Located in the heart of Cairns CBD, Il Palazzo Holiday Apartments is just a stone's throw away from the Esplanade, Reef Fleet Terminal, shops, and markets, making it the perfect base to explore the wonders of the Great Barrier Reef and Daintree World Heritage Rainforest.

Book now to indulge in a luxurious stay at Il Palazzo Holiday Apartments and create unforgettable memories in Cairns!

Important information:

For check-in after reception hours, please contact for late check-in procedures.

Terms and conditions.

Please take note of the cancellation policy in confirmed Covid lock downs and not boarder closures we will offer a credit for 12 months.
If you are affected by a Covid lockdown impacting travel to Cairns in, you will be eligible for a credit voucher 12 months for the full value of your booking. There may also be a price difference that may need to be paid

Nonrefundable - if you opt for a this cheaper tariff there is no refund however a credit note will be offered for a Covid Lock down and not a boarder closure.

Standard policy - 5 days prior from 2pm of the day of arrival. If a confirmed Covid lockdown has occurred and not a boarder closure we will offer a credit.

Luxury Suites – 7 days is required to be given from 2pm of the arrival date. If a confirmed Covid lockdown has occurred and not a boarder closure we will offer a credit.

If you made your booking through a travel agent or third-party website (booking.com), you will need to discuss your options with them.

Please take out Free Wifi and Free parking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 5 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 5 years old and over stay for AUD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.5
Based on 722 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
N
Nicole • solo_traveller • au
8
Great value for money.
Pros:

Central location

Cons:

N/a

2026-04-11 • via Nuitee
N
Nicole • solo_traveller • au
8
2026-04-11 • via Nuitee
M
Monica • couple • ca
8
Pros:

Excellent location- next to a night market, several restaurants, and many pick up points for excursions. There is a super market in short walking distance- 3 minutes.

Cons:

Weak wi fi, old room key/access fobs; limited after hour support. This is a very old building.

Since we are out every day, it doesn’t matter too much so long there was hot water with good pressure and comfort beds. Weak wi fi was annoying.

2026-04-10 • via Nuitee
V
Vadim • couple • us
10
Pros:

Great location, close to everything. Very quiet room. Good amenities.

2026-04-08 • via Nuitee
L
Lewes • couple • gb
10
Lovely place to stay, great bang for your buck and excellent customer service from the owners
Pros:

Great location, brilliant value for money. Nice pool and strong air conditioning.
If visiting Cairns don’t waste money on one of the huge soulless multi-national chains. Stay at this family run apartment and have an experience on par with the larger chains but know your money is going to local people!

Cons:

Nothing, it exceeded expectations

2026-04-08 • via Nuitee
S
Sophie • couple • ca
9
Wonderful accommodations - great location right beside the night market and short walk to the esplanade.
Pros:

Location was perfect and it was nice to have the option to make a meal. Also having laundry in the suite was a terrific bonus

Cons:

The bathroom did not have an exhaust fan and the tile floor was very slippery when wet

2026-04-06 • via Nuitee
B
Beverley • couple • au
6
2026-04-06 • via Nuitee
A
Adrian • solo_traveller • au
8
2026-04-06 • via Nuitee
C
Chonlatee • couple • au
8
Pros:

Close to everything

Cons:

Room it very clean and quiet but carpet have a musty smell

2026-04-06 • via Nuitee
T
Tracey • couple • au
10
Will stay again and again
Pros:

Great

Cons:

Nothing

2026-04-06 • via Nuitee
R
Ross • solo_traveller • au
9
2026-04-04 • via Nuitee
V
Virginia • family_with_children • au
9
Great location, comfortable Accomodation
Pros:

The location, washing machine and dryer, washing mashing, comfortable bed, nice living area, swimming pool, kitchen

Cons:

It was difficult to find the accommodation!
I was missing cooking oil and other simple items, like salt and pepper. I was missing a microwave; apparently, it was built into the oven (I did not know about it)

2026-04-04 • via Nuitee
D
Diane • couple • au
8
2026-03-31 • via Nuitee
A
Angela • couple • it
10
2026-03-30 • via Nuitee
C
Christine • couple • au
10
The property was clean and the location was excellent. The staff were friendly and very helpfull.
2026-03-28 • via Nuitee
R
Robert • couple • nz
10
Would definitely stay there again
Pros:

Location was excellent. Room was very good. And it had a lift. We felt comfortable, safe and at home there.

2026-03-26 • via Nuitee
S
Sharon • couple • au
10
Great location & facilities.
Pros:

The apartment had been renovated to a lovely standard & exceeded all expectations.

2026-03-25 • via Nuitee
T
Theresa • family_with_children • au
9
Pros:

Beautiful renovated room.

Cons:

Great comphy bed, great shower.

2026-03-25 • via Nuitee
L
Leonie • couple • au
4
3 day break
Pros:

location was great.

Cons:

no wifi therefor no streaming eg netflix etc, check in was confusing it was a sunday, I had no interaction with staff at all for the 3 days, room was reasonably clean but very dated, the blanket provided had a smell to it and probably needs a wash, no aircon in bedroom a fan was provided, we stayed here 4 years ago and had some issues then but we decided to go there again hoping for improvement that was a mistake and we wont make another mistake.

2026-03-25 • via Nuitee
L
Lina • couple • au
8
Pleasant
Pros:

Location and ease

Cons:

Prefer rooms facing pool. Not a big deal

2026-03-22 • via Nuitee