Oriental Ginza Hotel Shenzhen

Hotels
7.8 (128 reviews)
Shennan Boulevard West (near Zhu Zi Lin metro station) , Shenzhen , cn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Large rooms
Convenient location near MRT
Decent breakfast buffet
Cons:
Slow wifi
Negative experiences in lobby
Swimming pool and sauna closures

Categories

Cleanliness
6.5
Guests had mixed reviews on cleanliness, with some mentioning issues with slow wifi and negative experiences in the lobby.
Service
7.5
Service was generally appreciated, although some guests noted issues with wifi and negative experiences in the lobby.
Location
8.5
The hotel's location near an MRT station and key landmarks was highly praised, despite some inconvenience with nearby amenities.
Room Quality
7.5
Guests appreciated the spacious rooms, although some mentioned the beds were too hard.
Amenities
7.3
Mixed reviews on amenities, with some noting closures of swimming pool and sauna.
Value for Money
6.9
Mixed reviews on value for money, with mention of hard beds and closure of amenities affecting perception.
Food and Beverage
7
Decent breakfast buffet was a positive, while some mentioned the lack of variety and closures of other services.
Overall Experience
8
Most guests had a positive overall experience, despite some issues with wifi and noise levels in the neighborhood.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 00:26

Property Description

Luxurious Accommodation

Conveniently situated in Futian business district, Oriental Ginza Shenzhen offers elegant and spacious guest rooms with stunning city views and modern amenities. From flat-screen TVs to well-stocked minibars, each room provides a comfortable retreat for guests to unwind after a day of exploring Shenzhen.

Premium Facilities

Guests can indulge in a range of facilities including an indoor heated pool, fitness centre, and Reiki Spa for relaxation. For business travelers, the hotel offers a well-equipped business center and advanced meeting facilities. The outdoor Garden Bar is perfect for hosting barbeque parties, adding a touch of leisure to your stay.

Culinary Delights

With three restaurants to choose from, guests can savor a variety of cuisines ranging from international dishes at the coffee shop to authentic Cantonese and Japanese delicacies. The hotel ensures a delightful dining experience for every palate.

Book your stay at Oriental Ginza Shenzhen now to experience luxury and convenience in the heart of the city.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that the swimming pool and gym are open will only be open from 9am to 9pm and are not available at other times.Swimming pool: Closed from Fri, Feb 13, 2026 until Mon, Feb 23, 2026
Fitness center is closed from 2026-02-23 until 2026-02-13

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 128 reviews
Cleanliness: 6.5
Service: 7.5
Location: 8.5
Room Quality: 7.5
Amenities: 7.3
Value for Money: 6.9
Food and Beverage: 7
Overall Experience: 8
N
Nashwan • with friends • ye
4
Disappointing
2025-04-28 • via Nuitee
Y
Yew • family with young children • my
7
Not So bad hotel
Pros:

(1) The 2 x double bed is huge. value for money. I think the bed can cater 3 people no problem.
(2) MRT station just 2 mins walk from Zhuzilin station exit B2.
(3) A nice small roast pork restaurant just out side the hotel, beside the MRT station.

Cons:

(1) Hotel free wifi No good at all, very slow, you can forget using its wifi. 0 point out of 10 pints
(2) Very quiet place, looks like residential area, convenient store need to walk a bit. however the MRT still can bring you around, but inside the MRT you still need to walk a bit.
(3) The time when I was checking in, a group of hotel ex-staff was lying on the floor of the hotel lobby asking for their salary, it is a bit negative feeling when you walk into the hotel.
(4) Although the bed is huge, but it is a bit hard for me.

2025-04-23 • via Nuitee
R
Ralph • family with young children • au
9
Superb
2025-02-09 • via Nuitee
S
Serra • family with young children • hk
7
Good
Pros:

Large room, decent breakfast buffet, convenient location near MTR

Cons:

Swimming pool and sauna were closed

2025-02-01 • via Nuitee
G
Giorgio • review category business travellers • gb
10
Exceptional
2025-01-22 • via Nuitee
E
Ezfahme • solo traveller • au
8
Convenient luxury.
Pros:

It is just 2 minutes walk from Zhuzilin subway station exit B.

Cons:

Nothing at all.

2024-10-20 • via Nuitee
S
St • review category business travellers • za
4
Disappointing
Pros:

In good location

Cons:

Everything seems tiered, non existent internet and the aircon was pathetic. Breakfast over-priced, there are better options in Shenzhen.

2024-04-15 • via Nuitee
J
Jasmine • review category business travellers • my
6
convenient for public transportation only
Pros:

Ask for non-smoking room...but still can smell the smoke especially at the corridor.
The room is quite clean, but it's time to do the renovation. Unpleasant odor in the room. Upon entering, a strong, stale odor hits me.
If we add an additional 200~300++, we can stay at a 5 star hotel. We are staying here because it is convenient for public transportation only.

Cons:

We requested to keep a very important parcel that was sent to a hotel before we checked in, but the department did not respond. Please contact the department directly. Concierge only next to the reception counter. I'm curious why it's so difficult to assist.

2024-04-12 • via Nuitee
A
Arlyn • young couple • hk
8
Very good
2024-04-11 • via Nuitee
K
Kurbanov • review category business travellers • uz
4
Disappointing
2024-04-10 • via Nuitee
P
Purev-od • review category business travellers • mn
8
Very good
2024-03-23 • via Nuitee
T
Tawanda • solo traveller • zw
6
It was good,the hotel seems a bit old fashioned but it was smart and clean.
2024-02-11 • via Nuitee
G
Gianluca • review category business travellers • it
6
3 working days
Pros:

Position near subway

Cons:

Staff speak difficulty in English
Structure is quite old
Not possible to change money with credit card

2023-11-22 • via Nuitee
J
Jim • young couple • au
8
Very clean city with lots to see and do. The Grand Mercure (Oriental Ginza) hotel is in a good locat
Pros:

This hotel is directly in front of a subway entrance. The subway system has 11 tracks that are named in English as well as Chinese. By carrying a subway map i could always find my way back to the hotel.

Cons:

China is not geared for English speaking tourists. However, most people had a translator App on their phones and were very ready to help me/us when we needed it.

2023-11-18 • via Nuitee
A
April • young couple • hk
7
Nice weekend getaway in Shenzhen
Pros:

Friendly staffs and nice location many local food around the area.

Cons:

The air conditioning wasn't working very well, a bit too warm throughout our stay.

2023-11-08 • via Nuitee
S
Shuhrat • review category business travellers • my
10
Exceptional
2023-11-01 • via Nuitee
P
Paul • solo traveller • au
9
7th stay at this hotel - always friendly and welcoming staff make a stay exceptional
Pros:

21st Floor Suite- Breakfast and Dinner are exceptional

Cons:

NIL

2023-10-30 • via Nuitee
J
John • young couple • gb
8
Nice hotel
Pros:

Nice big room

2023-10-29 • via Nuitee
P
Paul • family with young children • ie
8
Very good
2023-07-25 • via Nuitee
T
Tam • family with young children • hk
4
Disappointing
Pros:

The staff was friendly and helpful. The room is spacious and the hotel is just two minutes from metro station.

Cons:

I cannot believe there was a big cockroach inside my room.

2023-07-23 • via Nuitee