Mercure Hunter Valley Gardens

Hotels
Mercure
8 (1883 reviews)
2090 Broke Road , Pokolbin , au

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.64
Multiple mentions of unclean rooms and unsatisfactory bathroom conditions.
Service
9.11
Friendly service mentioned positively in reviews.
Location
9.15
Consistently noted as a major positive aspect.
Room Quality
7.1
Rooms noted as comfortable but dated and in need of freshness.
Amenities
8.13
Adequate facilities mentioned but some require updates.
Value for Money
8.09
Mixed feedback regarding pricing and room quality.
Food and Beverage
7.64
Breakfast service and offerings seemed lacking due to delays and shortages.
Overall Experience
8.11
Overall satisfactory stay with some areas that need attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:15

Property Description

Luxurious Accommodation
The Mercure Hunter Valley Resort boasts 72 beautifully appointed rooms, each with a private balcony or terrace. Enjoy the comfort and elegance of your own space while taking in the stunning views of the Hunter Valley Wine Region.

Convenient Location
Centrally located within walking distance of 5 local wineries, restaurants, and shops, the Mercure Hunter Valley is the perfect base for exploring the area. Whether you're here for a wine tasting tour or a relaxing weekend getaway, everything you need is just a stone's throw away.

Gourmet Dining and Entertainment
Indulge in French-inspired cuisine at Elements Restaurant and Bar, where local produce and seasonal ingredients take center stage. After a day of exploring, unwind with a game of pool in the library or take advantage of the property's event facilities for a memorable gathering.

Experience the charm of the Hunter Valley at Mercure Hunter Valley Resort. Book your stay now for a truly unforgettable getaway.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 1883 reviews
Cleanliness: 6.64
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
J
John solo_traveller hk
8
2026-08-21 via Nuitee
M
Margaret couple au
10
Very happy with location
Pros:

Our room was upgraded, thank you very much. We had a meal in your restaurant, it was delicious!

2026-08-20 via Nuitee
C
Claudia couple au
10
Our stay was really relaxing and a lot of fun as well. Thank you
Pros:

The staff was very friendly and helpful. Excellent breakfast and a good restaurant for dinner. The ambience with the fireplace was really cosy and romantic. Excellent location, really close to everything. We would like to come back in the near future.

Cons:

Our balcony off the room could have been a lot cleaner. The hot chips could have been better.

2026-08-18 via Nuitee
B
Barbara couple au
10
2026-08-18 via Nuitee
T
Tracey couple au
6
Wouldn’t return
Pros:

The main building was lovely, lovely library near bar to sit and enjoy a conversation or a drink. Close to walk to many wineries and harrigans hotel, the smelly cheese shop and Roche estate and hunter valley gardens . Gardens were lovely

Cons:

The rooms are in need of a facelift, quite outdated. Breakfast on the first day was a disaster, only one friendly young man who was struggling due to what appeared to be a staff shortage. Dinner at the main restaurant wasn’t to our taste, left nearly 2 full plates of food, staff were young and didn’t question if we enjoyed our meal

2026-08-17 via Nuitee
J
Judith couple au
8
2026-08-16 via Nuitee
B
Bashar couple au
10
2026-08-16 via Nuitee
N
Naomi solo_traveller au
7
Pros:

Breakfast

Cons:

The room was very basic considering the price of it.

2026-08-16 via Nuitee
C
cherie family_with_children au
10
Sensational, welcoming and very friendly stay, we will be back.
Pros:

The staff where all fab, super friendly an helpful. Our room was simple, clean and very comfortable. We LOVED the location, and the facilities looked awesome, we plan to come back and stay for longer so tha we can make better use of it all.

2026-08-11 via Nuitee
H
helen extended_group au
9
Was great , service was fantastic
Pros:

Location was great , rooms were clean and comfortable

2026-08-09 via Nuitee
A
Angela couple au
9
Great location. Great property. Highly recommend.
Pros:

Great location. Property is well maintained. Has so many faciliities to enjoy (pool, spa, sauna, tennis court, basket ball court etc). A great location. Open fire was lit for guests to enjoy in the evening.

Cons:

N/A. Enjoyed.

2026-08-09 via Nuitee
F
Fiona couple au
10
Comfortable room and lovely staff.
2026-08-08 via Nuitee
S
Scott solo_traveller au
9
Great Stay
Pros:

Great place to stay. The staff were exceptional. Especially Isobella. You are made to feel at home. The grounds are stunning and close to everything.

2026-08-07 via Nuitee
D
Dianne couple au
9
Great experience for travelling on road.
Pros:

Great location, excellent food.

2026-08-06 via Nuitee
A
Alice extended_group gb
5
Pros:

Hot tub and sauna was nice, great locations for wineries

Cons:

Room was unclean in areas- carpets, bathroom floors etc.

Basic but fine for what we needed

2026-08-04 via Nuitee
H
Helen couple au
10
Great short stay
Pros:

Located centrally, clean and welcoming staff! Overall a lovely stay and well priced!

2026-08-04 via Nuitee
B
Brad couple au
7
Good sized apartment with fire place in the centre of the Hunter Valley.
Pros:

Great size room / apartment. Separate bedroom. Lounge room has a fireplace, lounge, dining table and kitchenette, but no TV? Location good in the centre of the Hunter Valley.

Cons:

No TV in the lounge room and the apartments are quite dated now.

2026-08-03 via Nuitee
T
Trent couple au
5
Disappointing and not good value for money.
Pros:

Not a lot to like about this property. It is old and in need of a refurbishment. The property is well located (that is the best I can say).

Cons:

Generally, overall the property was a disappointment and we are unlikely to ever return.

2026-08-03 via Nuitee
Y
Yani solo_traveller au
8
2026-08-03 via Nuitee
M
Maria solo_traveller au
9
2026-07-25 via Nuitee