Mercure Hunter Valley Gardens

Hotels
•
Mercure
8 (1777 reviews)
2090 Broke Road , Pokolbin , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.64
Multiple mentions of unclean rooms and unsatisfactory bathroom conditions.
Service
9.11
Friendly service mentioned positively in reviews.
Location
9.15
Consistently noted as a major positive aspect.
Room Quality
7.1
Rooms noted as comfortable but dated and in need of freshness.
Amenities
8.13
Adequate facilities mentioned but some require updates.
Value for Money
8.09
Mixed feedback regarding pricing and room quality.
Food and Beverage
7.64
Breakfast service and offerings seemed lacking due to delays and shortages.
Overall Experience
8.11
Overall satisfactory stay with some areas that need attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:15

Property Description

Luxurious Accommodation
The Mercure Hunter Valley Resort boasts 72 beautifully appointed rooms, each with a private balcony or terrace. Enjoy the comfort and elegance of your own space while taking in the stunning views of the Hunter Valley Wine Region.

Convenient Location
Centrally located within walking distance of 5 local wineries, restaurants, and shops, the Mercure Hunter Valley is the perfect base for exploring the area. Whether you're here for a wine tasting tour or a relaxing weekend getaway, everything you need is just a stone's throw away.

Gourmet Dining and Entertainment
Indulge in French-inspired cuisine at Elements Restaurant and Bar, where local produce and seasonal ingredients take center stage. After a day of exploring, unwind with a game of pool in the library or take advantage of the property's event facilities for a memorable gathering.

Experience the charm of the Hunter Valley at Mercure Hunter Valley Resort. Book your stay now for a truly unforgettable getaway.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8
Based on 1777 reviews
Cleanliness: 6.64
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
M
Matthew • solo_traveller • au
8
Pros:

Location,staff

Cons:

No usb ports for phone charging

2026-05-01 • via Nuitee
F
Fiona • solo_traveller • au
8
2026-05-01 • via Nuitee
B
Billy • family_with_children • au
8
2026-04-27 • via Nuitee
S
Stephen • solo_traveller • au
4
Good staff but not enough of them good location for the vineyards rooms need updating
Pros:

The staff

Cons:

Room was full of bugs

2026-04-23 • via Nuitee
S
Sharon • solo_traveller • au
10
Great Place + Down to Earth Staff
Pros:

The staff were very accommodating.

Cons:

No negative feedback.

2026-04-22 • via Nuitee
G
Grace • couple • au
10
Overall stay was really comfortable, very clean, great location, staff were extremely friendly and accomodating. Will de
Pros:

Clean, very accomodating. Good location.

Cons:

Birthday package wasn’t quite as good as we anticipated - banner had fallen over on arrival. Thought maybe a little bit more might be good.

2026-04-21 • via Nuitee
G
Graham Brown • family_with_children • au
9
2026-04-18 • via Nuitee
R
Regina • couple • au
7
Cons:

The garden paths were over grown with vines, gardens could have been more manicured.

2026-04-15 • via Nuitee
D
Denise • couple • au
9
2026-04-10 • via Nuitee
S
Sar • couple • au
10
2026-04-08 • via Nuitee
E
Ella • family_with_children • au
8
We had a lovely stay
Pros:

Room was clean and comfortable. Lovely staff. Excellent location super close to the village. Great bonus that guests can request for a microwave oven. Already booked our next stay.

2026-04-07 • via Nuitee
D
Du Plessis • extended_group • au
7
2026-03-30 • via Nuitee
C
Christopher • couple • au
9
an excellent place to rest and unwind. The staff are friendly and extremely accommodating
Pros:

Breakfast - continental- wonderful selection. Well patronised and given that on a Monday morning cafes do not open until 10am, the breakfast being available allowed us to be well nourished for the day ahead.
Dinner in teh restaurant was excellent with a high level of service, despite only a few tables booking in and around 20 people walking in, the staff looked after everyone very professionally and had a friendly helpful approach.

Cons:

Guests rocking up to dinner in trackies and flip flops/ thongs. (Walking too) They also tended to be the most demanding of staff . Probably nothing could be done except perhaps a dress code.

2026-03-30 • via Nuitee
M
Michael • couple • ie
3
Not what I expected
Pros:

Location

Cons:

Bed to small not very clean

2026-03-30 • via Nuitee
C
Chaise • solo_traveller • au
4
2026-03-29 • via Nuitee
K
Kobi • family_with_children • au
9
Cons:

$100 per night security deposit they charged on check in. Have never had that before per night.

2026-03-28 • via Nuitee
J
Jean Luc • couple • be
8
Pros:

l'endroit en général

Cons:

un peu cher.

2026-03-28 • via Nuitee
K
Kristin • family_with_children • au
7
2026-03-27 • via Nuitee
A
Ann • family_with_children • au
10
Pros:

So clean, good sized room and friendly staff

Cons:

There was no softdrinks or water in fridge

2026-03-25 • via Nuitee
P
Pam • couple • au
6
I was so excited about this weekend, however sadly letdown. It’s unlikely given your over the top deposits and lack clus
Pros:

Grounds… location

Cons:

Taking $100 deposit for every night I stay which then impacts on my finances for the weekend , that’s an outrageous amount. $100 nightly…. …. It’s the reason we didn’t eat at the restaurant Elements
The building is Bit old and sad

2026-03-24 • via Nuitee