Cielo Zapoteco Confort Suites

Hotels
•
Independent
8.8 (86 reviews)
Vicente Guerrero 516, Zona Feb 10 2015, Oaxaca, Oax., 68000 , Oaxaca , MX
52-9516417647

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Facilities

24-hour front desk
Wheelchair accessible
Breakfast available (surcharge)
Porter/bellhop
Smoke-free property
Free reception
Snack bar/deli
Airport transportation - pickup (surcharge)
Accessible airport shuttle
No accessible airport shuttle

Review Highlights

Pros:
Friendly staff
Good room quality
Positive location
Cons:
Clogged sink
High pricing for perceived value

Categories

Cleanliness
7.94
Several reviews mention cleanliness positively, but there were concerns about maintenance issues such as the clogged sink.
Service
9.41
The staff was described as very friendly and helpful, contributing positively to the overall experience.
Location
8.95
Location near the central area is frequently mentioned positively.
Room Quality
8.9
Most reviews highlight comfortable and spacious rooms with good amenities.
Amenities
8.93
Amenities provided, including coffee and toast on the premises, were appreciated.
Value for Money
8.39
Some reviews suggest that the price is high compared to the experience, affecting the value perception.
Food and Beverage
8.44
Positive remarks on food offerings, though not extensively discussed.
Overall Experience
9.41
Many guests expressed contentment with their stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:47

Property Description

Central Location
Experience the heart of Oaxaca with a stay at Cielo Zapoteco Confort Suites, just a short walk from Zócalo and Zocalo Square.

Dining and Socializing
Indulge in a meal at the on-site restaurant, or join fellow guests at the daily complimentary reception. The coffee shop offers a cozy spot for snacks and drinks.

Comfort and Convenience
Relax in one of the 8 well-appointed rooms with premium bedding and LCD TVs. Enjoy amenities like free Wi-Fi and a roundtrip airport shuttle for a seamless stay.

To book your stay at Cielo Zapoteco Confort Suites and explore the vibrant surroundings of Zocalo Square, click below.

Important information:

This smoke-free hotel offers bellhop services.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Private host property

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.8
Based on 86 reviews
Cleanliness: 7.94
Service: 9.41
Location: 8.95
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 9.41
A
Amelia
8
Pros:

The room was well located a few blocks from the Zocalo, but it was in a slightly less frequented area with fewer shops than I would have liked. The checkin desk is on the second floor rather than the entrance/first floor, so it's a little confusing. The proprietors used a useful WhatsApp platform that allowed for Spanish/English translation, but they did not speak much English so communication could have been smoother. The hosts were friendly and hardworking, helping whenever they could. The building was clean and functional, and the rooms were nicely furnished, but the central part of the building was fairly basic with no decorations.

2025-10-13 • via Nuitee
D
danira • family
10
Pros:

Todo estuvo bien, solo que el lavabo se tapaba y no bajaba el agua.

2025-09-24 • via Nuitee
M
MIGUEL ANGEL
8
Pros:

Todo bien

2025-09-22 • via Nuitee
I
Ivan
10
Pros:

Todo muy bien como siempre

2025-09-09 • via Nuitee
A
Aranza
10
Pros:

Lugar céntrico, habitación limpia, con buen espacio y con todo lo necesario, muy tranquilo, buen precio / calidad de servicio al 10👍

2025-09-05 • via Nuitee
O
Oscar
10
Pros:

Quedé fascinado con mi habitación. El hotel es tranquilo e ideal si vienes por trabajo. No tuve inconvenientes a la hora de facturar como en otros hoteles. La habitación amplia y con un diseño muy bonito. En la planta baja del hotel tiene una zona donde puedes tomar café, pan tostado y hacer uso del refrigerador sin ningún costo. El staff muy amables y gentiles. Volvería a regresar!!!

2025-08-30 • via Nuitee
M
Miguel Angel • partner
10
Pros:

Si lo que buscas en un hotel limpio es muy buena opción. Las cama es muy cómoda y tiene aire acondicionado. El personal es muy amable en todo momento. El Hotel queda muy cerca del zócalo y está en una zona tranquila. La limpieza muy bien !

2025-08-30 • via Nuitee
C
Carlos Eduardo • partner
10
Pros:

E

2025-08-30 • via Nuitee
M
Mark
2
Pros:

The hotel itself looks like a converted office building.
There’s no soundproofing at all. A lot of echo.
A family lives there so you’re going to hear everything through the thin windows and doors.
Do not book this hotel for rest or relaxation.
On a positive note, the Wi-Fi was very fast!
Bed was average; not comfortable or uncomfortable.
Water pressure in the shower was weak. It will double your shower time. One time there was no cold water, just hot.
Air conditioner was nice to have.

2025-08-29 • via Nuitee
K
Karla • family
8
Pros:

Ok

2025-08-12 • via Nuitee
M
Mounthzer
8
Pros:

Good

2025-08-12 • via Nuitee
M
Moises • family
10
Pros:

Habitaciones nuevas y cómodas.

2025-08-11 • via Nuitee
M
Manuel
4
Pésima opción, ahorren su mala experiencia
Pros:

Para empezar no quisieron la reserva de Hoteles.com me pidieron el efectivo o transferencia. No son suites es una vecindad donde se escucha todo. Apenas y tienen agua, la zona del hotel no es buena, tú tienes que avisar los servicios de la habitación como la limpieza, toallas, etc. en fin demasiado caro para lo que es.

2025-07-22 • via Nuitee
C
Carlos
10
Pros:

Gracias por el hospedaje

2025-07-18 • via Nuitee
E
Ernesto
10
Mis vacaciones en el cielo zapoteco.
Pros:

La atención fue excelente, la oferta de actividades, los alimentos en el restaurante. Recomiendo el hotel totalmente.

2025-07-13 • via Nuitee
G
Gretta Paola • family
8
Pros:

Muy buena atención y limpieza, ninguna queja...
Muy cerca del centro y calle muy tranquila, te permite descansar

2025-07-08 • via Nuitee
L
Lourdes
8
Pros:

Muy bonitas las suites y limpias, lo único que le falta es una puerta o cortina en la regadera.

2025-07-06 • via Nuitee
L
Lucia • friends
10
Pros:

It was Clean and easy to locate with friendly staff

2025-07-04 • via Nuitee
E
Eduardo Vázquez
10
Pros:

Muy buen servicio y muy comodo

2025-07-03 • via Nuitee
J
JOSE HUGO
10
Pros:

Regresaria...la recomiendo

2025-07-01 • via Nuitee