Ottoman Hotel Imperial-Special Category

Hotels
8.6 (476 reviews)
Caferiye Sok. No.6 Sultanahmet , Istanbul , tr

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Room quality issues
Amenities could be better

Categories

Cleanliness
8.43
Mentioned positively, but some concerns about the heating system raised.
Service
9.4
Multiple mentions of friendly and helpful staff, with commendations for specific individuals.
Location
9.44
Consistently praised for its ideal location near major attractions.
Room Quality
7.89
Mixed feedback - initial room quality issues but later satisfaction with the upgraded room.
Amenities
7.42
Facilities mentioned as lacking for a 4-star hotel, with room plugs insufficient.
Value for Money
8.38
Good overall value, but additional fees raised concerns.
Food and Beverage
8.93
Breakfast and restaurant experiences positively acknowledged.
Overall Experience
8.9
Positive feedback regarding the overall stay and staff attentiveness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:43

Property Description

Stunning Views of Hagia Sophia Museum:
Experience breathtaking views of the iconic Hagia Sophia Museum right from your room at Ottoman Hotel Imperial.

Traditional Ottoman Cuisine at Matbah Restaurant:
Indulge in the rich flavors of traditional Ottoman cuisine at Matbah Restaurant, where you can dine in the garden or on the terrace overlooking Sultanahmet.

Convenient Services for Exploring the City:
Take advantage of the car rental service and tour desk at Hotel Ottoman Imperial to make the most of your visit to the city.

Book your stay now at Ottoman Hotel Imperial to immerse yourself in luxury and history in the heart of Istanbul.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 476 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 7.42
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 8.9
M
Maher • solo_traveller • us
9
Wonderful facility
Pros:

Great breakfast choices
Beautiful hall

2026-07-25 • via Nuitee
K
Kristin • solo_traveller • us
10
Great hotel, great location!
Pros:

Everything was perfect. The people were very helpful, the breakfast was exceptional, and there was an elevator!

Cons:

Nothing

2026-07-24 • via Nuitee
G
Giorgio • family_with_children • it
8
Nell’insieme tutto ok
Pros:

Posizione e colazione

Cons:

Stanza piccola e un po decadente

2026-07-22 • via Nuitee
S
Sami • solo_traveller • us
9
2026-07-21 • via Nuitee
M
Maksym • solo_traveller • ua
10
2026-07-20 • via Nuitee
P
Peter Angelos • couple • au
10
2026-07-20 • via Nuitee
S
Stavros • couple • gr
10
2026-07-19 • via Nuitee
M
MASAKO • couple • us
9
2026-07-19 • via Nuitee
P
Pipkin • couple • us
9
The staff was friendly and helpful.
Pros:

The staff was very welcoming, helpful, and friendly, even though we got there very late and left early in the morning. One man even met us where the cab dropped us off and drove us to the door. Then, we were welcomed with drinks and smiles. We didn’t have any Liras, so the desk attendant changed our currency for us. We were only in Istanbul overnight, so we were able to walk from the hotel around the historic district to see the sights before we got a few hours of sleep and left for the airport. It was a perfect location for us.

Cons:

We enjoyed seeing the Hagia Sofia right outside our window, but there was a lot of light coming through our windows. Other than that, the room was wonderful!

2026-07-12 • via Nuitee
W
Wayne • couple • za
8
2026-07-09 • via Nuitee
M
Mohamed Adlene • family_with_children • ca
10
2026-07-07 • via Nuitee
G
Gilmar • couple • br
9
O hotel fica dentro do sítio arqueológico que tem muita história da humanidade.
Pros:

Café da manhã muito bom, localização excelente, fica perto de vários pontos de visita, por exemplo perto da AYA SOPHIA, da MESQUITA AZUL, DA CISTERNA DA BASILICA, do PALÁCIO; atendimento muito bom, prestativos, restaurante muito bom.

Cons:

Na rua em que fica o Hotel, não pode passar veículo o que quando se chega fica-se um pouco perdido, mas o Hotel possui um carrinho de transporte que se o hotel for comunicado ele vai te buscar no local permitido para outros carros.

2026-07-07 • via Nuitee
S
Stephanie • solo_traveller • gr
8
Excellent choice if you want to stay as close to the Aghia Sophia as possible!
Pros:

The staff is kind, helpful, and go above and beyond what is normally expected in a small hotel. They allowed me to change my room to a room with a view and also to keep my luggage in the lobby while I was out doing touristic things. One thing to note: the hotel is hard to get to via car, and so the hotel offers a golf cart to transport you to and from a more accessible meeting point. Do not hesitate to get in touch with them so that they can meet you with this cart, otherwise you will be carrying your luggage up a big hill to get there!

Cons:

The hair dryer was a bit slow and old and the soap/shampoo provided not great.

2026-07-06 • via Nuitee
J
Josephine • solo_traveller • hk
8
Excellent Service
Pros:

1. Excellent staff, and service! They were all very friendly and helpful.
2. Location is great as it’s very close to the top tourist spots.

Cons:

1. Breakfast could be better
2. Hotel is not accessible by cars, have to get prior arrangement by hotel for connection with golf carts

2026-07-05 • via Nuitee
K
Kirill • couple • ru
10
2026-06-30 • via Nuitee
M
Maral • family_with_children • kz
10
2026-06-30 • via Nuitee
J
Jenna • family_with_children • gb
8
Excellent location in the heart of the old town and couldn't ask for better staff.
Pros:

Location was excellent, staff were extremely friendly and accommodating. I was able to check in early and although there was a issue with the first room, they moved me straight away.

2026-06-30 • via Nuitee
A
André • solo_traveller • us
6
Boa localização, mas sem acesso de veículo
Pros:

Da localização e do restaurante interno.

Cons:

Não é possível chegar com veículo até a porta do hotel. Foi necessário arrastar bagagem sobre irregular de pedras, por aproximadamente 400 metros, para chegar ao hotel. Para quem tem problemas na coluna isso é péssimo. Serviços sugeridos por funcionários do hotel custavam acima da média.

2026-06-30 • via Nuitee
M
Maral • couple • kz
10
2026-06-30 • via Nuitee
C
Constantine • couple • au
8
Perfect location for exploring all the major attractions by foot.
Pros:

Central location, clean and quiet

Cons:

Not accessible by taxi for arrival but golf cart available for departure.

2026-06-29 • via Nuitee