Sami hotel

Hotels
3.2 (42 reviews)
Saraç İshak Mh. Hamam Çıkmazı Sk. no 8 Beyazıt fatih İstanbul 8 , Istanbul , tr

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
Public transport tickets
Spa/wellness center services
See all facilities

Review Highlights

Pros:
Location is historic
Some rooms might be acceptable
Cons:
Extremely dirty
Poor service

Categories

Cleanliness
1.7
Numerous complaints about dirtiness and poor sanitation.
Service
5.2
Service complaints, but standard hotel responsiveness noted.
Location
4.7
Location mentioned as not optimal but no further details provided.
Room Quality
2.7
Rooms reported as dirty and not well maintained.
Amenities
2.7
Lack of basic amenities like toiletries and cleaning.
Value for Money
3.7
Perceived low value for what was paid given the numerous issues.
Food and Beverage
2.2
No food services mentioned, breakfast not available.
Overall Experience
2.7
Overall negative experience reported, with many complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:52

Property Description

Central Location in Istanbul
Located in the heart of Fatih district, Sami hotel offers easy access to iconic landmarks like the Blue Mosque, Basilica Cistern, and Topkapi Palace. With key attractions just a stone's throw away, guests can immerse themselves in the rich history of Istanbul.

Convenience at Your Fingertips
Enjoy a hassle-free stay with amenities such as a 24-hour front desk, airport transfers, and room service. Stay connected with complimentary WiFi throughout the property. The hotel ensures that every guest's needs are met promptly and efficiently.

Comfortable Accommodation
Relax in well-appointed rooms featuring air conditioning, flat-screen TVs, and some with balconies for a picturesque view. After a day of sightseeing, unwind in a cozy setting that feels like a home away from home.

Experience the best of Istanbul at Sami hotel. Book your stay now for a memorable getaway.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

3.2
Based on 42 reviews
Cleanliness: 1.7
Service: 5.2
Location: 4.7
Room Quality: 2.7
Amenities: 2.7
Value for Money: 3.7
Food and Beverage: 2.2
Overall Experience: 2.7
A
Ahmed • solo_traveller • gb
1
Please send me money back for breakfast as my booking included Breakfast
Pros:

Reception didn't speak English and I have booked 3 bookings for nights including breakfast but the reception said we don't offer breakfast they you should pay back to me which is very expensive outside at around 10 euros per single breakfast
Then you have to give me my money back for breakfast
Have a good day
Best regards
Ahmed Elnakib

Cons:

Toilet without lights and
No towels
But really has good reception but no towels no Breakfast included as I have payed for 6 nights with breakfast

2026-04-13 • via Nuitee
O
Orchidée • solo_traveller • be
1
2026-03-18 • via Nuitee
R
Raya • extended_group • no
3
2026-01-19 • via Nuitee
G
Guendouzi • couple • dz
6
🥵🥵🥵🤮🤮🤮🤮🤢🤢🤢🤢
Pros:

في حياتي ما شفت أعفن و أقذر وأخنز من هاد الفندق

Cons:

De toute ma vie, je n'ai jamais vu un hôtel aussi pourri, crasseux et répugnant que celui-ci.

2026-01-15 • via Nuitee
D
Dandan • solo_traveller • se
1
2026-01-06 • via Nuitee
R
Riana • couple • si
1
Hotel je u vrlo lošem stanju i ne ispunjava osnovne uvjete za boravak gostiju. Soba je bila prljava, nehigijenska i zapu
Pros:

nista sve je prljavo,soba je hladna klima neradi grijali se na grijalicu opste nema peskira nema wc papirja sve sto pise opste nije bilo prjetili na dodatno placanje,prosle godine je u tom hotelu umrla familja zbog neke bakterije u hotelu jel nema higijene u sobi,ukrali su nam stvari iz hotela za 60€ tu smo prijavili turisticni policiji nista nisu napravili niti napisalj neki zaposnik tako da opste nemamo reci,imamo sve dokaze dje smo spavali imamo dokaz da smo pisali za wc papir i take stvari..svaki dan su nas pitali kas idemo kuci kolko dana ostajemo,sobe nam nisu hteli cistiti soba je bila prljava nismo imali neke deke da se pokrijemo,ja sam se razbolela jel mi je bilo hladno navece,svako vece su nam trkali u 23:00 na vrata da idemo vani iz hotela ili da dodatno placamo znaci katastrofa ovo je treba prijavit ili nesto jel hotel je katastrofa neznam kako opste hotel radi ako je sve nehigijenicno,ljudi sto rade su vrlo vrlo bezobrazni opste nemaju kulture .

Cons:

Tijekom našeg boravka u hotelu doživjeli smo niz vrlo ozbiljnih i neugodnih problema.

Mi smo državljani Slovenije i boravili smo u ovom hotelu kao turisti. Već od samog dolaska suočili smo se s lošim uvjetima u sobi. Soba je bila nehigijenska, hladna, u lošem stanju i nismo imali osnovne uvjete za normalan boravak. Zbog hladnoće i loših uvjeta oboje smo se i razboljeli.

Tijekom boravka iz sobe su nam nestale osobne stvari i suveniri u vrijednosti oko 50 €. Riječ je o stvarima koje smo kupili u Istanbulu (suveniri, magneti, majica). Postoji sumnja da je čistačica prilikom čišćenja bacila ili odnijela naše stvari, ali hotel nije htio surađivati niti provjeriti situaciju.

Kada smo problem prijavili osoblju hotela, bili su izrazito nepristojni, bezobrazni i odbili su nam pomoći. Umjesto rješavanja problema, prijetili su nam dodatnom naplatom od 150 € i tražili da napustimo sobu. U više navrata su kasno navečer, oko 23 sata, agresivno kucali na vrata, što nas je dodatno uznemirilo i prestrašilo. Zbog toga se nismo osjećali sigurno i nismo mogli normalno spavati.

Pokušali smo pozvati policiju, ali policija nije napravila službeni zapisnik niti je ozbiljno pristupila našem slučaju, unatoč tome što se radi o krađi i prijetnjama turistima. Također smo primijetili da je ovaj hotel imao problema i s drugim gostima i prošle godine, što ukazuje na ponavljajuće nepravilnosti.

Hotel je u potpunosti odbio suradnju, nije ponudio nikakvo objašnjenje, povrat novca niti pomoć. Također smo više puta pokušali kontaktirati Booking.com, preko kojeg je rezervacija napravljena (preko Ryana Ratos), ali danima nismo dobili nikakav odgovor, iako se radi o ozbiljnoj situaciji.

Zbog svega navedenog osjećali smo se nezaštićeno, prevareno i ugroženo. Smatramo da se radi o ozbiljnom kršenju prava gostiju i turista te tražimo da se ovaj slučaj službeno evidentira i istraži, kao i da se poduzmu odgovarajuće mjere protiv hotela.

2026-01-05 • via Nuitee
A
Amir • extended_group • il
1
2026-01-04 • via Nuitee
M
Muhammad Nadeem • couple • ae
1
Worst hotel to stay in
Pros:

Worst Experience

Cons:

Everything

2025-11-27 • via Nuitee
L
Lorena • solo_traveller • it
1
Mai in vita mia ho soggiornato in un albergo così SUDICIO.
Pros:

Ovviamente Istambul è una bella città, tanto antica quanto moderna..Purtroppo, a dispetto di quanto pubblicizzato su booking, l'albergo in cui ho soggiornato non offre colazione, nemmeno un caffè, quando ho chiesto al receptionis mi ha quasi riso in faccia, in questo albergo è comunque tutto talmente sudicio che non avrei avuto il coraggio ne di mangiarci ne di berci nemmeno un caffè. Non offrono nemmeno accessori per il bagno, come saponette, shower gel o asciugamani.

Cons:

Mi hanno dato una camera non pulita, lenzuola sporche e urina stantia sul water e sul pavimento del bagno, al mio stupore ( schifo ) è stato chiesto cosa mi fossi aspettata per quello che ho pagato. Ho chiesto di darmi una camera pulita ma mi è stata negata a quel punto ho minacciato di andarmene in un altro albergo qualunque dietro l'angolo ed allora mi hanno dato un altra camera, sempre sporca, con ciabatte da uomo lasciate in giro e lenzuola usate ma almeno il bagno non era tanto sudicio quanto il precedente..la doccia naturalmente non è applicabile, era un doccino da lavare il cesso. Ho pensato ok, ce la posso fare, solo un paio di notti magari mettendomi sotto e sulle federe degli asciugamani puliti senza muovermi troppo posso dormirci..asciugamani che naturalmente ho dovuto supplicare per avere perché avevo pagato poco..quasi dimenticavo..solo il giorno dopo mi hanno offerto una saponetta per le mani...ho postato alcune foto, tengo a precisare che le ciabatte sul pavimento non sono mie, e comunque non rendono minimamente la sporcizia di quelle stanze e dell'albergo..Il giorno prima della partenza ho prenotato un taxi per l'aeroporto, " nessun problema " mi hanno detto.. naturalmente il giorno dopo ho dovuto quasi minacciare il receptionist perché mi procurasse un taxi che non arrivava è ho temuto di arrivare tardi per il mio volo. In ogni caso..la posizione di questo albergo non è ottimale..

2025-11-24 • via Nuitee
D
d'souza • solo_traveller • nl
3
2025-11-07 • via Nuitee
B
Baidi • solo_traveller • de
1
Pros:

2 days without lights in a shared bathroom. I was told I didn’t pay for 5 star when I complained.

2025-10-03 • via Nuitee
D
Donia • extended_group • it
1
Sporchissimo bagno mal messo
Pros:

Niente struttura orribile

Cons:

Sporco insetti ovunque non è come in foto scarafaggi poco igene

2025-10-01 • via Nuitee
S
shabbir • solo_traveller • om
1
Pros:

Very bad service

Cons:

Very bad service I paid for AC room but when I reached here they give me very bad room there was no fane and room was very dirty I advice you don't waste sath at this and don't waste your money

2025-09-06 • via Nuitee
A
Andra Laura • extended_group • ro
1
2025-08-14 • via Nuitee
S
said • family_with_children • fr
4
Deception
Pros:

Necessite une renovation complete

Cons:

Soit disant salle de bain

2025-07-14 • via Nuitee
D
Dawn • family with young children • gb
1
Bad
Pros:

Nothing avoid avoid avoid

Cons:

Everything we arrived to no accommodation and had to pay for another hotel for the night, returned the next day to be shoved in the most disgusting room in the world, made sure I voiced my opinion to reception who one minute could understand me and then magically the next couldn't finally got the accommodation we book for the mattress to have god knows what all over it and the shower black mold!!! And will booking help me No so €160 out of pocket and 1 ruined honeymoon and 1 ruined birthday, 100000000% avoid this hotel and this company

2025-05-26 • via Nuitee
S
Samir • solo traveller • au
1
Sami grand hotel not good
Pros:

Not clean

2025-04-11 • via Nuitee
E
Emonina • solo traveller • ie
1
Bad
2025-04-04 • via Nuitee
M
Marlok • group • hu
1
They sent me away at 2 AM!
Cons:

So I just want everyone to know how this "stay" was for me. I paid for a family suite for 2 days. When I arrived to the hotel from the airport at 2 AM (!!!) the man at the reception said he doesn't find my reservation, and he didn't care that I showed my booking confirmation, he didn't help us. I talked to him for about half an hour, and he just watched the TV FROM THE COUCH IN A BLANKET!
How unrespectful is that?
I hope noone ever reserves a room here!

2024-12-18 • via Nuitee
G
Giovanni • with friends • it
1
A NIGHTMARE IN INSTAMBIL
Pros:

Our experience at the Sami Hotel in Istanbul was terrible from every point of view and we strongly advise all travellers against sleeping in this authentic dump for this list of reasons:

1. Despite the reservation registered on Booking, the property denied the evidence confirmed by the voucher on my phone;
2. Despite the payment of 91 euros already made by credit card on the Booking platform, we were forced to pay again in cash 105 euros for three nights without obtaining the receipt despite three requests to the Management;
3. The breakfast included in the price was not served for three days;
4. The bathroom in the room was narrow, dirty, with a practically unusable shower without a cabin and with moderately hot water. The shower was practically unusable because the pipe leaked water;
5. The bed sheets and blankets were very dirty and the heating system was unusable because it did not work, including the air conditioner disconnected from the power supply;
6. Even a bothersome water leak from the ceiling created a drip during the night on the bed.

For these reasons we ask the Booking platform for a refund of 91 euros already paid and we evaluate the cancellation from the same platform towards which we have trust and we want to remain customers in the future.

Cons:

Our experience at the Sami Hotel in Istanbul was terrible from every point of view and we strongly advise all travellers against sleeping in this authentic dump for this list of reasons:

1. Despite the reservation registered on Booking, the property denied the evidence confirmed by the voucher on my phone;
2. Despite the payment of 91 euros already made by credit card on the Booking platform, we were forced to pay again in cash 105 euros for three nights without obtaining the receipt despite three requests to the Management;
3. The breakfast included in the price was not served for three days;
4. The bathroom in the room was narrow, dirty, with a practically unusable shower without a cabin and with moderately hot water. The shower was practically unusable because the pipe leaked water;
5. The bed sheets and blankets were very dirty and the heating system was unusable because it did not work, including the air conditioner disconnected from the power supply;
6. Even a bothersome water leak from the ceiling created a drip during the night on the bed.

For these reasons we ask the Booking platform for a refund of 91 euros already paid and we evaluate the cancellation from the same platform towards which we have trust and we want to remain customers in the future.

2024-12-16 • via Nuitee