Istat Boutique Hotel

Hotels
9.2 (259 reviews)
Xuja Bulgor 41 дом , Bukhara , uz

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good facilities
Cons:
Payment issues
Service response to complaints

Categories

Cleanliness
6.85
Negatively impacted by the complaint about miscommunication regarding payment processing.
Service
10
Positive sentiment highlighted in multiple reviews about the friendly staff.
Location
9.85
Mentioned as very good proximity to points of interest.
Room Quality
8.85
Positive feedback about the comfort of rooms.
Amenities
9.85
Feedback on good facility offerings.
Value for Money
8.85
Mixed feelings but generally considered good for service level.
Food and Beverage
9.35
Positively noted in one review but not heavily commented on.
Overall Experience
10
Overall positive sentiment, despite individual complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-01 20:10

Property Description

Convenient Location and Exceptional Amenities
Enjoy a tranquil stay at Istat Boutique Hotel, conveniently located in Bukhara. Indulge in the lush garden, unwind on the terrace, and savor delicious meals at the on-site restaurant.

Modern Comforts and Stunning Views
Relish in the modern comforts of air-conditioned rooms with flat-screen TVs, free WiFi, and city views. Each unit is equipped with a fridge, coffee machine, and a private bathroom for your convenience.

Personalized Service and Delicious Dining
Experience exceptional hospitality with 24-hour reception staff fluent in English and Russian. Start your day with a buffet or halal breakfast and explore the city with ease using the paid airport shuttle service.

Ready to elevate your stay at Istat Boutique Hotel? Book now and create unforgettable memories.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 259 reviews
Cleanliness: 6.85
Service: 10
Location: 9.85
Room Quality: 8.85
Amenities: 9.85
Value for Money: 8.85
Food and Beverage: 9.35
Overall Experience: 10
A
Anastasiya • couple • by
10
Pros:

Ощущение что мы были первыми гостями отеля, хотя ему уже 3 года. Все работает, как новый. Колоритный интерьер. Хорошее размещение около основных достопримечательностей

2026-02-27 • via Nuitee
F
F. • family_with_children • it
9
2026-02-13 • via Nuitee
D
Dusan • couple • ru
9
Excellent stay.
Pros:

The look of the hotel, cleanliness, the look of the room and bathroom, very nice and helpful people...

Cons:

Poor breakfast

2026-01-19 • via Nuitee
A
Alina • extended_group • pl
10
Pros:

Wyśmienite śniadanka, obsługa extra! Polecam!

2026-01-19 • via Nuitee
Z
Zhaniya • extended_group • gb
10
2026-01-19 • via Nuitee
M
Maria • extended_group • ru
9
Pros:

Аутентичный отель с гостеприимными людьми.
Сделано в старинном стиле, расположен в центре квартала, в паре шагов от «главной дороги» достопримечательностей. Завтрак простой, но достаточно вкусный.

2026-01-17 • via Nuitee
S
Sergei • extended_group • ru
10
2026-01-15 • via Nuitee
G
Gregorio • family_with_children • es
8
Bien
Pros:

La amabilidad

Cons:

El precio del transfer del hotel al tren

2026-01-15 • via Nuitee
S
Sergei • couple • ru
10
2026-01-15 • via Nuitee
V
Vitaly • couple • ru
10
Pros:

Отличный и вежливый персонал. Центр исторический в пешей доступности

Cons:

Отличные завтракм

2026-01-06 • via Nuitee
V
Vitaly • couple • ru
10
2026-01-06 • via Nuitee
O
Olga • couple • ru
8
Pros:

Небольшой, стильный отель с интересным дизайном, удобное расположение, в пешей доступности старый город и близко до основных достопримечательностей.

Cons:

Плохая шумоизоляция, жили в номере близко к стойке регистрации, было ощущение, что находимся в самом эпицентре «отельной жизни», отель находится на узкой улочке, такси не могло подъехать к входу.

2026-01-04 • via Nuitee
K
kowal • extended_group • fr
8
Petit hôtel charmant
Pros:

Petit hôtel très bien placé à côté de la ville historique. Personnel sympathique . Bon petit déjeuner. Chambre décoré avec goût . On le recommande vivement

Cons:

Rien

2026-01-03 • via Nuitee
Y
Yishan • couple • tw
10
Pros:

The hotel was warm and clean with a whiff of wood, and breakfast spread was awesome! Live the hospitality of the hosts.

2026-01-03 • via Nuitee
Смирнова • extended_group • ru
10
Pros:

Вкусный завтрак. В номерах комфортно и чисто, хорошие ванные комнаты.

2025-12-29 • via Nuitee
P
Pedro • couple • es
9
Hotel muy recomendable
Pros:

Habitación grande y confortable. Muy buena ubicación, a pocos minutos andando de los principales puntos de interés.

2025-12-24 • via Nuitee
A
Afiq Ajwad • family_with_children • sg
10
2025-12-14 • via Nuitee
A
Alina • extended_group • kz
10
2025-12-10 • via Nuitee
F
Francisco • family_with_children • es
10
Pros:

Everything was great. Personal and hotel!

2025-12-08 • via Nuitee
A
april • extended_group • cn
1
0分
Pros:

Nothing
我之前已经就入住体验写过一篇评论，酒店对我的评论进行了回复，因为我一直没有关注过，我是刚刚才看见！但是我发现酒店说的话完全扭曲事实胡编乱造，所以我用另一个订单来写新的评论！请大家往下看。

Cons:

我真的很生气 旅行回来好久了闲来无事看看之前的评论，刷到酒店对我评论的回复， 居然没想到这家酒店这么无耻编造谎言！

首先
1.我的卡根本没有被锁和任何限制！布哈拉是我们中亚旅行最后一站，前面两个星期旅游都能刷卡，到你这为什么刷不了你心里没一点数? 还好我有当时的聊天记录！其实来之前我们就询问过身上带的现金不多，想刷卡支付，酒店回复了最近刷卡机器经常出问题，这倒好直接在我评论里说是我们卡的问题，我就呵呵了。关键是我还用了朋友卡进行几次尝试，也刷不出来！明显就是机器问题。酒店明知道机器有问题不去修，还说是我的问题，这波评论真无语！真败好感。我真的哭笑不得，承认机器问题这很难吗??请不要推卸责任。


2.绝对的胡编乱造。捏造事实！我根本没有如他回复的那段英语说什么对这里很满意下次还来这种鬼话！！这酒店的编造能力是真牛啊，我都给你打5分了， 请问我会下次再来吗?试问这是正常的逻辑吗?非要说什么我很满意还会再来，呵呵。压根没说过的话你也能编捏造出来。你是最佳编剧还是最佳演员?我会把这件事情前因后果发到中国社交媒体，让十几亿同胞知道你们的所作所为进行避雷。

3.其实我上次给5分都是多给的，怕给低了酒店太难看。咱们出门在外基本上和和气气都是给10分和9分的。但是没想到酒店变本加厉给的评论回复都是天方夜谭，这次只能给1分了。或者如果有0分我想给0分！因为booking不能追评，以至于很多人只能听你们回复的一面之词，让你们有机可乘了。
天助我也，感谢我有两笔订单（是我帮朋友预定的房间）这次还能给自己发声！！否则，呵呵了！
我也是第一次经历这样的事情，我选择站出来，而不是沉默，我相信同胞们的眼睛是雪亮的。

4.生意不是你这样做的，先做人，再做生意。你能明白吗??你们选择否认和扭曲事实，而不是承担责任。我没有见过如此缺乏责任感和职业操守的酒店。我坚持我原评论里的每一句话！

5.你虽然只是布哈拉其中一家小小的酒店，但是你这样胡编乱造的言论，直接影响了我对整个布哈拉城市，整个乌兹别克斯坦国家，整个中亚的好感！！

2025-12-07 • via Nuitee