Villa Santa Catarina

Hotels
9 (1133 reviews)
Santa Catarina Polopo , Panajachel , gt

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Beautiful location
Value for money
Cons:
Limited room updates
Menu inflexibility

Categories

Cleanliness
8.89
Multiple reviews highlighted the hotel's cleanliness.
Service
9.36
The staff were frequently described as friendly and professional.
Location
9.4
Guests appreciated the picturesque views and convenient access to local attractions.
Room Quality
8.35
Some rooms were noted as basic and in need of updates.
Amenities
8.88
The pools and scenic views were well-received, although some amenities were basic.
Value for Money
8.84
Reasonable value was mentioned despite the basic room quality.
Food and Beverage
8.89
Breakfast and other meals received positive comments, but a few mentioned limited menu choices.
Overall Experience
9.36
Overall positive experiences were reported by many guests, with a few issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:52

Property Description

Lakefront Oasis in Santa Catarina Palopo

Spectacular Views: Enjoy elegant rooms with furnished balconies overlooking the pool, gardens, and the breathtaking Lake Atitlan with its surrounding volcanoes.

Dining Delights: Indulge in a variety of international and regional cuisine at Las Payas Restaurant, complemented by a full bar service.

Adventure Awaits: Explore the area with ease through the hotel's tour services, offering boat trips on the lake, visits to local markets and villages, and even scuba diving excursions.

Book your stay at Villa Santa Catarina for a tranquil retreat just a short drive away from Panajachel.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$25 per person per night when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1133 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
S
Sol family_with_children ar
10
Espectacular!
Pros:

Muy pintoresco! Todo impecable, muy amable el personal. El desayuno incluido no es buffet, es a la carta. El pueblo es muy pequeño pero más lindo que Panajachel y salen embarcaciones hacia el resto de los pueblos. La comida del restaurante está bien.

Cons:

Más caro contratar excursión privada desde el hotel que desde el puerto por nuestra parte.

2026-04-11 via Nuitee
K
Kenneth Oswaldo couple gt
10
Pros:

Las vistas

Cons:

El menú es muy limitado

2026-04-09 via Nuitee
A
Akash couple us
10
2026-04-09 via Nuitee
P
Patricia family_with_children gt
9
Comodidad y bello paisajes
Pros:

Comida ! Comodidad! Tradiciones

2026-04-07 via Nuitee
R
Rossana couple gt
10
Hermoso lugar
Pros:

Localizado en lugar tranquilo lejos del bullicio de Panajachel. Bellamente decorado, bella jardinizacion y muy limpio.

Cons:

Todo me gustó. Preferiría un televisor mas grande.

2026-04-06 via Nuitee
R
Ricardo. G couple gt
9
2026-04-04 via Nuitee
B
Ben couple pe
9
Pros:

Amazing location close to the lake in Santa Catarina. The hotel was beautiful, with stunning views of the lake, lovely green areas, and a great setting. The rooms were very nice, and overall it was a fantastic place to stay.

Cons:

The breakfast was just ok, and since we stayed in a room above the restaurant/bar, music was played quite early in the morning, which made it a bit noisy. It would be great if the volume could be lowered to make it more comfortable for guests staying above to rest well.

2026-04-03 via Nuitee
M
Martha couple gt
8
Pros:

Un lugar muy lindo, tranquilo y cómodo.

Cons:

El menú de desayunos es pequeño y caro.

2026-04-03 via Nuitee
S
SOOCHAN couple kr
10
2026-04-03 via Nuitee
O
orozco couple cr
8
Pros:

Las aguas termales

Cons:

Las habitaciones no tienen aire acondicionado

2026-04-01 via Nuitee
M
Melanie couple gt
10
Pros:

La piscina con aguas termales

2026-04-01 via Nuitee
L
LILIAN couple gt
8
2026-04-01 via Nuitee
R
Ricardo. G couple gt
8
2026-03-30 via Nuitee
B
Bernardo couple pt
9
Opção tranquila e relaxante
Pros:

O alojamento é muito bem decorado e as piscinas (especialmente a aquecida) são algo muito positivo.
O restaurante também tem comida boa, com opções locais e com um ambiente excelente.

Cons:

A hora de check in foi bastante rígida.
As cortinas são claras e portanto a luz entra muito cedo no quarto, tornando-o também bastante quente.
Para a proposta de hotel que é estão em falta algumas comodidades como ar condicionado ou secador de cabelo.
A localização, Santa Catarina, é perfeita para quem quer fugir à confusão de Panajachel, ainda assim deixa este hotel num ponto um pouco isolado. A melhor maneira de lá chegar é apanhando um tuk tuk de Panajachel.
As lanchas que existem são privadas e portanto muito mais caras que aquelas que estão disponíveis em Panajachel.
O que para nós funcionou muito bem foi desde o primeiro dia, conseguimos um contacto de um tuk tuk e fomos mantendo o contacto com ele para para estas viagens.

2026-03-29 via Nuitee
L
Liza extended_group us
8
Pros:

This is a very nice place to stay at the lake, I will be back

2026-03-29 via Nuitee
M
MARILYN TATIANA couple cr
10
Pros:

Excelente ubicación linda vista ,buena atención.

2026-03-29 via Nuitee
S
Sydney couple us
10
We really enjoyed staying at the hotel - the beds are comfy, the scenery is beautiful, and the staff are all very kind!
Pros:

We really enjoyed our stay at Villa Santa Catarina. It was nice to be super close to Panajachel but still in more of a quiet neighborhood village setting. Our room had beautiful views of the lake and surrounding mountains. The bed was very comfortable. The balcony was also very cute and comfy. Being able to use the pool was a highlight!

Cons:

The bathroom window doesn’t close and somewhere in the neighborhood someone was burning stuff and the smoke got into our room at times and irritated my husband’s throat. I don’t think it’s the hotels fault and was probably bad timing but just something to note!

2026-03-28 via Nuitee
D
Daniela couple co
10
Es un hotel muy bonito, cómodo, las vistas son espectaculares
Pros:

Es un hotel muy bonito, cómodo, las vistas son espectaculares

2026-03-28 via Nuitee
L
Lisbeth couple cr
10
Pros:

Despertar con la vista al volcán.

Cons:

Está a las afueras de Panajachel en el pueblo de Santa Catarina. Tienes que tomar en cuenta que las lanchas públicas a los pueblos mas visitados del Lago salen desde Panajachel y por lo tanto debes tomar un tuk tuk todos los días para llegar

2026-03-27 via Nuitee
L
Lori couple ca
9
2026-03-21 via Nuitee