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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Garden
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Laundry
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Ironing service
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Meeting/banquet facilities
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Breakfast in the room
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Massage services
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Packed lunches
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Games room
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Spa/wellness center
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Table tennis
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Currency exchange
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Billiards
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Special diet menus - on request
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Kid meals
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Heated pool
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Fruits
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Shallow end
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Lakefront Oasis in Santa Catarina Palopo
Spectacular Views: Enjoy elegant rooms with furnished balconies overlooking the pool, gardens, and the breathtaking Lake Atitlan with its surrounding volcanoes.
Dining Delights: Indulge in a variety of international and regional cuisine at Las Payas Restaurant, complemented by a full bar service.
Adventure Awaits: Explore the area with ease through the hotel's tour services, offering boat trips on the lake, visits to local markets and villages, and even scuba diving excursions.
Book your stay at Villa Santa Catarina for a tranquil retreat just a short drive away from Panajachel.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for US$25 per person per night when using an existing bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Lokatie en rust
Bereik van het hotel ivm werkzamheden aan de weg
Sehr nettes Personal und schöne Anlage, wir kommen gern wieder zurück.
The breakfasts and lunches we ate were exceptional! The service staff were excellent. We had an excellent experience!
Pool construction
It was a lovely hotel. Decor was a highlight. Staff were great. Really enjoyed the hot springs pool. Close to the wharf for the taxi boats.
N/A
Beautiful building and gardens
Bathrooms 2 star only no amenities and no wardrobes . Not close to Panajachel as we had thought
Las instalaciones y el servicio
El ruido del exterior, no hay mucho aislamiento de sonido
everything was perfect! much prettier than advertised
Sound from nearby town could be a bit loud, usually stopped around 11 pm and started around 7 am
The Hot Spring Pool was amazing
Nothing everything wad amazing
Ubicación, limpieza y atención del personal
El acceso al parqueo ya que estaba en reparación la calle principal
Lovely hotel and great facilities. The staff was good to us and helpful. Nice to relax after days tour in the jacuzzi or swim in the pool. The restaurant is good. Breakfast was good also.
La habitación linda y amplia, las instalaciones están bien, pero la verdad en fotos se ve más lindo de lo que es. El desayuno era bien completo y tenía todo lo necesario para nosotros.
Está bien lindo pero me pareció un poco caro ya que cobran como si fuera un mini resort y no lo es. La ubicación en Santa Catarina me pareció fatal ya que es solo un caserío sin oferta gastronómica ni nada, tienes que ir a panajachel para encontrar buenos restaurantes o tiendas en general, difícil y costoso el transporte hasta Santa Catarina. Además me pareció muy costoso el restaurante en el hotel, cobraban carísimo y muy pocas opciones, lo cual nos obligaba a ir hasta Panajachel siempre.
Las vistas al lago, las piscinas, la comida, la cama muy cómoda, y las personas que atienden en el hotel muy atentos.
Es necesario trasladarse siempre en tuktuk si no tienes vehículo propio para ir a Panajachel, lo que sube un poco más el precio. Y en la zona de restaurante siempre sonaron las mismas 5 canciones todo el día, cansa un poco.
This was a beautiful resort like hotel stay in Santa Catalina, with a great view of the lake. The hostess receiving us was knowledgeable and friendly. The pool was large and inviting and I especially like the hot pool, ( much larger than a hot tub) which was super relaxing. We took a junior suite and I think it was well worth the few extra dollars it costs. I was very impressed with the original artisan work incorporated into the architecture and lighting. I wish I could have stayed longer.
The service at our dinner was incredibly slow. The food was delicious but I had to cancel my dessert as I just got tired of waiting. It took just over 45 minutes to receive our dinner after ordering.
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