Somato Hotel

Hotels
81 Preah Sisowath Quay , Phnom Penh , kh

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Ironing service
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
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Review Highlights

Pros:
New property
Attentive, courteous staff
Lovely room decor
Pristine facility
Cons:
Unclear 'no guest' policy
Key card system failed initially
Weak/uncharged cordless hair dryer
Insufficient hot water for jacuzzi jets

Categories

Cleanliness
1
Facility described as 'pristine' in the reviews; housekeeping appears to be a strong point.
Service
1
Staff repeatedly described as courteous, attentive and professional, though they had to manually assist with key-card issues on arrival.
Location
1
Location is mentioned indirectly with a confusing 'no guest' policy tied to where it is located; lack of clarity about this policy is a negative for guests.
Room Quality
1
Rooms are described as 'lovely' with attractive decor, but functional issues were noted (weak/uncharged cordless hair dryer, limited hot water impacting jacuzzi use).
Amenities
1
Specific amenity failures reported: cordless hair dryer not charged/weak and insufficient hot water to operate jacuzzi jets properly—significant functional problems.
Value for Money
1
Not mentioned in the reviews; assigned the target overall rating.
Food and Beverage
1
Not mentioned in the reviews; assigned the target overall rating.
Overall Experience
1
Mixed impressions: highly professional and attentive staff and a pristine facility counterbalanced by functional amenity issues and unclear guest policy; overall sentiment neutral.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 18:00

Property Description

Convenient Central Location
SOMA HOTEL, centrally located in Phnom Penh, offers air-conditioned rooms, free bikes, and free WiFi for a comfortable stay.

City Views and Balcony Rooms
Select rooms at the 2-star hotel provide stunning city views and feature balconies for a touch of relaxation during your stay.

Nearby Attractions
Explore nearby attractions such as Sisowath Quay, Wat Phnom, and Vattanac Capital, all within reach of SOMA HOTEL.

Ready to experience comfort and convenience in the heart of Phnom Penh? Book your stay at SOMA HOTEL now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
P
Paul
6
Pros:

The hotel is new. It's trying very hard. The hotel has a "no guest" policy which is curious considering where it is located. This should have been made clear during booking.

2025-11-16 • via Nuitee
A
Alice • friends
6
Pros:

Staff was courteous, but the key card system did not work for the first day of our stay, so staff had to let us into our rooms. Room was lovely, but cordless hair dryer was not charged. After waiting with wet hair for it to charge, it was very weak and took forever to dry (and I don't have a lot of hair!) Hot water was insufficient to fill jacuzzi tub enough to use jets and you could not use jets without also using the fountain setting, which made it impossible to relax or read a book without getting your face set. Overall, lovely decor and attentive staff, but more aesthetic than functional.

2025-11-12 • via Nuitee
T
Tobias
10
Pros:

Staff are very attentive, friendly and maintain a very high level of professionalism. Facility is pristine.

2025-10-09 • via Nuitee
T
TAKUMI
10
Pros:

接客や設備はとても良かったです。
ドライヤーが弱いのと、シャワー室の床の溝の関係で洗面所の方に水が流れてしまうのが気になりました。

2025-09-12 • via Nuitee
A
Allan • family
10
Pros:

Thank you to the entire front staff along with the housekeeping, the stay was excellent and I commend on the professionalism and their ability to help, when things are needed. They greet as you walk into the hotel and when you come from your room to the lobby. Great place,

Thank you Greg (marketing).

2025-08-14 • via Nuitee
A
Allan
10
Pros:

This property is elegant in every aspect. The color blends together to create a warm and comfortable surroundings.

2025-08-10 • via Nuitee
A
Allan • partner
10
Pros:

The staff is very accommodating and looks for options.

2025-08-03 • via Nuitee
F
Farshid
10
Amazing
Pros:

Amazing staff - so kind. Amazing hotel - beautiful. All in all - perfect :-)

2025-08-02 • via Nuitee