Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Basic and clean hotel
Cons:
Noisiness from nearby road
Aggressive staff service tendencies

Categories

Cleanliness
5.85
Some reviews mention cleanliness issues, highlighting rooms that were not very clean.
Service
8.35
Staff described as friendly but some instances of aggressive service noted.
Location
6.85
Location is near a road causing noise, with limited proximity to attractions.
Room Quality
6.85
Rooms are basic; some reports of insects and poor noise isolation.
Amenities
7.85
Basic amenities available, but some facilities like the gym are broken and poorly maintained.
Value for Money
8.85
Pricing discrepancies noted, but generally reasonable for the level of service.
Food and Beverage
8.35
Limited dining options nearby; hotel does not have a restaurant.
Overall Experience
7.85
Mixed feelings due to various issues, but some areas were positively reviewed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:21

Property Description

Stunning Andaman Sea Views
Ratana Hotel Chalong offers breathtaking views of the Andaman Sea, providing a serene backdrop for your stay. Some rooms even offer sea views, allowing you to immerse yourself in the beauty of Phuket's coastline.

Convenient Amenities
From a flat-screen cable TV to a well-equipped kitchenette with a microwave oven and fridge, the rooms at Ratana Hotel Chalong are designed for comfort and convenience. The provision of bathroom toiletries and a safety deposit box ensures a hassle-free stay for all guests.

Relaxation and Recreation
Whether you prefer unwinding in the sauna, taking a refreshing dip in the outdoor pool, or working out in the gym, Ratana Hotel Chalong has amenities to cater to your relaxation and recreation needs. Additionally, the hotel's proximity to Chalong Pier and Tesco Lotus supermarket offers added convenience for guests.

Experience luxury and comfort at Ratana Hotel Chalong - book your stay now for an unforgettable Phuket getaway!

Important information:

The hotel will be undergoing room renovations from September 18, 2025, to October 20th, 2025, between 08:00 and 17:00. During this time, guests may experience some noise that could potentially impact their comfort.

Please note that the Basic and Standard Rooms can only be accessed via stairs; there is no elevator access.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for THB 500 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for THB 500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 154 reviews
Cleanliness: 5.85
Service: 8.35
Location: 6.85
Room Quality: 6.85
Amenities: 7.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 7.85
P
Petr • extended_group • cz
10
Pros:

Bazén. Ochota personálu. Čistota.

Cons:

Poloha u rušné silnice. Na pokoji klid ale u bazénu byl slyšet provoz.
Hotel je úplně bez snídaně a bez jídel.

2026-02-14 • via Nuitee
C
Cedric • family_with_children • fr
9
Pros:

Personnel très agréable, piscine comme sur les photos chambre spacieuse

2026-02-14 • via Nuitee
M
michael odendaal • couple • mt
10
Pros:

Staff are lovely and very helpful, rooms are clean, pool is well looked after.
If you need anything just ask and they will help you. If urgent comes to something that needs to be changed in tge room or something not working.
Will be very hard to find anything this well priced especially with all the extras of a pool, small gym, sauna.
Great places to eat nearby too (which is why I keep coming back too), go to bite order a khao soy and thank me later.
This is in the divers section of phuket so getting to the pier for dives is very easy too.

2026-02-12 • via Nuitee
T
Tatyana • extended_group • ru
9
Pros:

Удобно, что стойка регистрации круглосуточная и можно забронировать из России без предоплаты. Можно сразу из аэропорта приехать. Просторный номер, есть всё необходимое, уютный балкончик. По ночам тихо. Рядом есть магазинчики и кафе, остановка автобусов до пляжей недалеко. Приветливый персонал.

Cons:

Забыли про указанный в бронировании тип кроватей, но на следующий день всё исправили. В остальном никаких претензий.

2026-02-11 • via Nuitee
D
Dominika • family_with_children • sk
6
Pros:

.

2026-02-11 • via Nuitee
M
Mbatshi • couple • bw
1
Nothing
Pros:

No

Cons:

No

2026-02-11 • via Nuitee
مرتضى • extended_group • iq
8
Pros:

بلواقع افضل من الصور وغرف كبيره وخدمات جيده

Cons:

لا شيء فقط الموقع بعيد

2026-02-10 • via Nuitee
G
Georgy • family_with_children • ru
10
Pros:

Хорошая цена и локация за эти деньги, на байке я ездил до пляжа Ката, Карон, найнхарн за 15 минут. До главного храма Ват Чалонг всего 10 мин, до старого города Old town минут 20. Смысла брать отель у пляжа нет, переплата огромная, а байк все равно придется снять. Поэтому рекомендую этот отель, находится в центре острова. Завтраки вкусные, buffet или шведский стол с большим выбором и свежими продуктами. Видно что отель обновленный, персонал вежливый и видно что старается для комфорта гостя. У нас даже было видно море из номера

Cons:

Все ок

2026-02-10 • via Nuitee
L
Louis • family_with_children • au
10
2025-12-11 • via Nuitee
S
Solange • couple • pt
6
Pros:

Staff simpático, limpo.

Cons:

Fica perto da estrada e ouve se o barulho constante dos carros e motos a passar 24/24. As janelas não tem qualquer isolamento sonoro.

2025-12-04 • via Nuitee
A
Anais • couple • fr
7
2025-11-26 • via Nuitee
Королева • family_with_children • ge
1
не рекомендую
Cons:

Номер на фото и в реальности сильно отличается. Пришлось тащить чемоданы на 3 этаж без лифта, вайфай каждые 10 минут отрубался и постоянно нужно было заново вводить пароль. Расположение неудобное, рядом почти ничего нет, а если вызвать такси так пробки гарантировано на 40+ минут. В номере были насекомые и ящерицы. В номере не было настольной лампы, вентилятор скрипел, горячая вода почти не работала

2025-11-23 • via Nuitee
S
Sarai • couple • es
1
Fatal
Pros:

La piscina

Cons:

Gimnasio roto, instalaciones viejisimas y muy mal cuidadas, no estaba tampoco muy limpio. En la puerta había un cartel que ponía 450 bats por noche, nos cobraron 7900. Nos fuimos al segundo dia y cambiamos ee hotel. muy mal ubicado.

2025-10-30 • via Nuitee
D
Denisov • solo_traveller • ru
1
I will never come back this hotel cuz staff aggressive
Pros:

Nice view

Cons:

House keeping service quite passively aggressive always and don’t want to do their job

2025-10-28 • via Nuitee
D
Denisov • solo_traveller • ru
1
I will never come back this hotel
Pros:

Nice view

Cons:

Staff

2025-10-28 • via Nuitee
D
Dean • review category business travellers • de
8
Nice, basic, clean hotel with friendly staff
Pros:

Easy to come and go with plenty of on-site parking if you have a car or motorbike. Secure. Friendly staff and daily cleaning of the rooms. It was relatively quiet while we were there (off season) so we hardly saw our heard any other guests.

Cons:

If i had to pick anything, it would be that the beds were a little hard for my liking, but this is just a personal preference. After three weeks, I was used to it. Also, Chalong isn't a thriving hub of activity like some areas in Phuket. If you're here for any length of time, the local restaurants (which are fine) could get a little repetitive. The hotel itself doesn't have a restaurant.

2025-07-08 • via Nuitee
A
Anonymous • young couple • bh
10
Exceptional
2025-06-14 • via Nuitee
T
Tibebeselase • solo traveller • et
8
Very good
2025-06-10 • via Nuitee
C
Conor • solo traveller • gb
1
Terrible
Pros:

Noting it was an awful place to stay.

Cons:

That’s I had 7000B taken from my room one of the cleaners.

2025-05-03 • via Nuitee
C
Clarita • family with young children • gb
7
It’s okay the place, staff were nice,
Pros:

Spacious

Cons:

First night the air conditioning broke, floor was not that cleaned, weekly change the bedsheets,

2025-04-28 • via Nuitee