Facilities

Health or beauty spa nearby
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Non-smoking throughout
Concierge service
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Hard bed
Lack of amenities

Categories

Cleanliness
7.76
Several reviews mentioned cleanliness issues such as stains on pillows and that the bathroom wasn't clean enough.
Service
9.23
Multiple reviews praised the friendly and helpful staff.
Location
9.27
The location was highlighted as a significant positive aspect in several reviews.
Room Quality
8.22
Rooms were generally described as spacious and comfortable, although there were some mentions of issues with cleanliness.
Amenities
7.25
Reviews mentioned a lack of adequate amenities and unpleasant conditions like a hard bed.
Value for Money
8.21
The cost was seen as reasonable for the location and quality, but issues with parking raised some concerns.
Food and Beverage
8.66
No specific feedback was provided, assumed to be standard quality for this hotel tier.
Overall Experience
8.63
Overall sentiment leaned positively, with more pros than cons noted in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:09

Property Description

Central Location

Luxurious Amenities

Exceptional Service

Contact us now to book your stay at Nonó Hotel and experience a blend of comfort and convenience in the heart of Puebla Centro.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 28 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 7.25
Value for Money: 8.21
Food and Beverage: 8.66
Overall Experience: 8.63
A
Angeles • couple • mx
1
No me quisieron facturar
Pros:

La úbicacion

Cons:

No me quisieron extender la factura me dijeron que porque la hice por booking que ustedes tienen que facturarme lo cual no es cierto

2026-03-06 • via Nuitee
H
Hitzuri • extended_group • mx
9
2026-02-26 • via Nuitee
R
Rebeca • couple • mx
1
HORRIBLE
2026-02-10 • via Nuitee
L
Luz yadira • extended_group • mx
10
2026-01-30 • via Nuitee
U
Uriel • solo_traveller • mx
10
Pros:

Ubicación

2026-01-20 • via Nuitee
A
Ana Marina • family_with_children • mx
9
Pros:

esta relativamente cerca del centro, es muy limpio y los empleados amables

Cons:

el baño no tenia respiracion natural

2026-01-20 • via Nuitee
J
Joel • family_with_children • mx
9
Bonito hotel y alojamiento
2026-01-19 • via Nuitee
Y
Yeraldin • family_with_children • mx
10
2026-01-19 • via Nuitee
F
Fernanda Michell • extended_group • mx
10
2026-01-19 • via Nuitee
N
Nohpal • solo_traveller • mx
9
Lindo, buena ubicación, personal amable
Pros:

La ubicación es genial, el personal siempre fue amable y atento ☺️

Cons:

En la habitación A1 se escucha todo ya que está en la entrada, para estar un día y solo pasar la noche está bien. También las toallas estaban un poco en mal estado, y no hay amenidades como botellas de agua o shampoo y jabón, solo papel, pero en recepción se puede reportar:)

2026-01-17 • via Nuitee
J
Juan Alfonso • couple • mx
5
Pros:

La ubicación

Cons:

El mal mantenimiento

2026-01-07 • via Nuitee
M
Mildred Arely • solo_traveller • mx
9
Pros:

En el centro de la ciudad

Cons:

No tenía ventanas.

2026-01-01 • via Nuitee
A
Alexander • couple • mx
2
2025-12-17 • via Nuitee
V
VARGAS • extended_group • cr
9
2025-12-03 • via Nuitee
M
Maceda Vazquez • couple • mx
10
Pros:

El baño

Cons:

El jabón 🫧🧼

2025-12-03 • via Nuitee
R
Renunciamos yviajamos • couple • co
8
2025-11-23 • via Nuitee
M
María Paz • extended_group • es
7
Pros:

La ubicación

Cons:

Colchas con manchas
Agua caliente insuficiente

2025-11-16 • via Nuitee
R
Royer Rodrigo • couple • mx
1
2025-11-12 • via Nuitee
G
Gomez salmoran • couple • mx
10
2025-11-11 • via Nuitee
M
Marina • solo_traveller • mx
9
Pros:

La ubicación y la vista desde el balcón

Cons:

No hay elevador pero los empleados super atentos a apoyar con el equipaje 😍

2025-11-10 • via Nuitee