Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Beautiful design
Outstanding customer service
Cons:
Dark location at night
Missing gym facilities

Categories

Cleanliness
9.14
Heavy rains caused basement flooding, which affected hot water access.
Service
9.61
Outstanding customer experience and helpful communication prior to arrival.
Location
9.65
Brilliant location, although it was dark at night.
Room Quality
9.98
Super comfy beds, nice design in room, great shower.
Amenities
9.13
Missing a gym, though facilities were satisfactory.
Value for Money
9.09
Service level didn't meet expectations for the price.
Food and Beverage
8.64
Breakfast experience could have been more indulgent.
Overall Experience
9.99
Overall impressive stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:41

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with modern amenities and a private balcony overlooking the city.

Exceptional Dining Experience
Savor a delightful à la carte or continental breakfast at the on-site restaurant to start your day right.

Convenient Location
Explore nearby attractions such as The Angel of Independence and National Museum of Anthropology, all within a short distance from the hotel.

Experience comfort and luxury at Hotel Dama. Book now for an unforgettable stay in Mexico City.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 40 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.65
Room Quality: 9.98
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.99
E
Emma couple gb
10
Wonderful stay at Hotel Dama - thank you!
Pros:

Beautiful rooms, really spacious, clean and comfortable. The roof terrace is a beautiful spot for breakfast (which was delicious) and cocktails of an evening! The staff were fantastic and so helpful in suggesting places and arranging airport transfers. Really couldn’t recommend it more and would definitely stay here again if returning to CDMX.

Cons:

Everything was fab!

2026-03-12 via Nuitee
A
Andres couple mx
10
Pros:

Hotel Dama is an absolute gem in Mexico City. The design is stunning — every space feels intentional, blending contemporary elegance with warm Mexican touches. Nowhere is this more evident than in the rooms themselves, where the huge marble showers are a total wow moment — the kind you actually look forward to after a long day of exploring the city.
Mornings are just as special. The included breakfast at the rooftop terrace is a treat — delicious food with sweeping views over CDMX to start your day. And come evening, that same terrace transforms into an unforgettable dining experience, with creative cuisine and a magical atmosphere, especially at sunset.
If you're visiting Mexico City and want a hotel with real character, stunning design, and amenities that genuinely impress, Hotel Dama belongs at the top of your list, defenetiley coming back.

Cons:

nothing, everything was beyind expectations.

2026-03-09 via Nuitee
O
Olivia family_with_children fr
7
2026-03-08 via Nuitee
J
Jacqueline solo_traveller se
7
Pros:

The rooms & interior design were beautiful.

Cons:

The location was dark when I arrived late at night as a solo female traveller. There could be more light, more security. Even though I liked the hotel overall, I probably wouldn't stay there again as a solo traveler.

The staff could have been more alert / better vibrancy amongst the staff. Everyone was nice & okay but the overall service level wasn't what I would expect at that price range of a hotel.

The breakfast experience could have been more indulgent/generous food-wise.

2026-01-20 via Nuitee
N
Nourah extended_group kw
10
2025-11-20 via Nuitee
C
Callahan solo_traveller us
9
Please let me know if my wallet was found!
Pros:

Gorgeous, art, vibe, modern

Cons:

I wish there were a gym

2025-11-03 via Nuitee
J
Jacqueline couple us
5
Pros:

Location

Cons:

Uncomfortable, noisy plumbing too expensive

2025-10-24 via Nuitee
D
Dorothee family_with_children mx
9
great short stay in CDMX!
Pros:

outstanding customer experience before arriving, they helped me with every questions and delivered. So kind, so thoughtful. Loved the whatsap message confirmation after booking and direct communication.
Super comfy beds, nice design in room, great shower.

Cons:

Nothing!

2025-10-04 via Nuitee
T
Tenesha couple us
10
Great hotel with the most accommodating staff. The location is perfect!
2025-08-18 via Nuitee
L
Leila family_with_children gb
10
2025-08-17 via Nuitee
M
Margaret extended_group us
9
Aside from the wet weather and lack of hot showers it was great.
Pros:

Location- Staff- cleanliness-rooftop bar.

Cons:

Heavy rains caused basement flooding that resulted in No hot water for our last two days.

2025-07-16 via Nuitee
M
Margaret extended_group us
9
2025-07-16 via Nuitee
C
Chris young couple gb
10
Hotel Dama is a fantastic place to base yourself to enjoy everything México City has to offer.
Pros:

Brilliant location, staff, rooms and food/drink.

Cons:

Nothing whatsoever

2025-06-18 via Nuitee
J
Jennifer with friends us
10
Exceptional
2025-06-11 via Nuitee
L
Lacey with friends us
10
The overall stay was incredible and I can’t wait to come back and stay again.
Pros:

Such a beautiful space and decor.
The location was in a beautiful quiet area with tons of cool restaurants and coffee shops.
The rooms were stylish and comfortable .
The upstairs terrace was had good food and cocktails.
The staff were incredibly attentive and helpful. The rooms were exceptionally clean.

2025-06-09 via Nuitee
S
Sharon solo traveller us
10
My stay at Hotel Dama was a 10/10 !
Pros:

This boutique oasis in Condesa was absolutely wonderful! The people who run this hotel were so kind, and welcoming, and they went above and beyond to make sure I had a lovely stay. The mid-century minimalism of my room was executed to perfection and every inch of the space was spotless. The shower was massive and had a window which I always appreciate. Listening to birds chirping while you shower is another level of peace that just can't be beaten. I can't wait to stay here again on my next trip!

2025-04-27 via Nuitee
M
Maria young couple gt
8
Very good
2025-04-24 via Nuitee
L
Lauren young couple us
10
Exceptional
2025-04-13 via Nuitee
A
Ash review category business travellers us
8
Very good
2025-04-06 via Nuitee
D
Deborah group us
9
Excellent place to stay in Condesa - highly recommend.
Pros:

Great hotel in wonderful location. Rooms were well appointed and shower was great. The terrace where breakfast was served was so lovely. All of the people that worked there were fantastic.

Cons:

Very small quibble, the room was small and I understand that, but there was enough room for one chair which would have been nice to have some place to sit other than the bed. But other than that, the room was lovely.

2025-02-24 via Nuitee