Surf Ranch Tamarindo

Hotels
6.2 (171 reviews)
Surf Ranch Tamarindo , Tamarindo , cr

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Good location
Friendly cafe staff
Cons:
Broken room amenities
Poor service responsiveness

Categories

Cleanliness
5.28
Various mentions of broken items and complaints about the overall quality of the room.
Service
6.75
Mixed reviews; some guests experienced good service, while others faced issues with responsiveness.
Location
8.29
Multiple praises for the proximity to the beach and main attractions.
Room Quality
5.24
Reports of broken amenities and room issues indicate a below-average quality.
Amenities
5.77
Limited amenities reported with some minor improvements noted.
Value for Money
6.23
Some mention the pricing as advantageous but mixed with complaints regarding service.
Food and Beverage
6.28
Positive comments about breakfast quality but some issues noted regarding service.
Overall Experience
5.75
Overall experience is mixed with highlights on location and drawbacks related to service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:21

Property Description

Beachfront Luxury

Unwind in Style: Relax in our comfortable rooms equipped with modern amenities and enjoy the stunning views of Tamarindo Beach from your balcony.

Culinary Delights: Start your day with a delicious breakfast offering a variety of options to suit your taste buds, from à la carte to Full English/Irish.

Explore and Indulge: Take advantage of our convenient car hire service to explore the area or simply unwind at our in-house bar after a day of hiking.

Ready to experience beachfront luxury at Surf Ranch Tamarindo? Book your stay now and make unforgettable memories by the sea!

Important information:

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.2
Based on 171 reviews
Cleanliness: 5.28
Service: 6.75
Location: 8.29
Room Quality: 5.24
Amenities: 5.77
Value for Money: 6.23
Food and Beverage: 6.28
Overall Experience: 5.75
couple cr
4
2025-09-14 via Nuitee
H
Hernandez couple cr
1
2025-09-13 via Nuitee
L
Lola couple fr
3
Cons:

Le prix est assez avantageux pour Tamarindo, mais alors on comprend rapidement pourquoi dès l’arrivée. De nombreux équipements de la chambre sont cassés (tringle de rideau pour ne pas être vu de l’extérieur, cuvette des toilettes, l’unique porte manteau, clim faisant un bruit monstre…).
Et pour couronner le tout, la personne répondant sur whatsapp se moque bien de nous. Nous sommes arrivés dans les temps au café, mais il était fermé et nous n’avons pas pu être servis du petit déjeuner compris dans le prix, c’est inadmissible!! et ne vous laissez pas berner par les soi-disant 13% de discount offerts au café 13, il est fermé TOUTE la journée.
Franchement nous sommes restés une nuit pas deux!

2025-09-07 via Nuitee
G
Giaccomelli solo_traveller ar
8
Pros:

Tiene ubicación cerca de la playa y desayuno

Cons:

Que no haya recepción, ante alguna necesidad no encontrás a nadie

2025-09-06 via Nuitee
D
Diogo couple pt
9
2025-09-04 via Nuitee
H
Hugo family_with_children cr
9
2025-09-02 via Nuitee
F
Fabiola couple cr
7
Satisfecha
Pros:

Instalaciones y cercanía de la playa

Cons:

Que no tiene parqueo privado

2025-09-01 via Nuitee
M
Marvin couple cr
9
Pros:

La amabilidad de la señora del café ☕

Cons:

Camas separadas y somos pareja.matrimonio

2025-08-28 via Nuitee
Y
Yessica family_with_children cr
9
Pros:

El personal de la cafetería muy amable, el desayuno estaba muy rico.

Cons:

Nada, todo super bien.

2025-08-22 via Nuitee
S
Sergio couple es
9
SUPER UBICACIÓN BUENA RELACIÓN CALIDAD PRECIO
Pros:

La organización, aunque no disponen de recepción física, no tuvimos ningún problema en nuestra estancia.
Las chicas de Café13, que trabajan para el hotel, son muy simpáticas y nos han ayudado en todo, Erika, cocina fabulosamente bien, Gari Y Neri, muy atentas con el servicio, y Laura en administración muy amable, para que no nos faltara detalle.
Nos llamó la atención las reseñas anteriores negativas, el hotel ha cambiado y la gestión ahora por lo que hemos visto nosotros mismos, es muy buena!
Limpieza, agua caliente, aire acondicionado, y justo enfrente de la playa, el desayuno incluido… no se puede pedir más!!

Cons:

Quizás, la atención personalizada al llegar a la puerta, de hace un poco frío, pero nos adaptamos bien, para llegar a la habitación y recoger la llave. Es muy sencillo

2025-08-21 via Nuitee
S
Sergio couple es
8
BUENA UBICACIÓN/PRECIO.
Pros:

Ubicación.
Precio.
Atención de Neri, una de las chicas que trabaja en cafe13, muy amable con nosotros!

Cons:

Nada.

2025-08-21 via Nuitee
D
Dennis couple cr
6
Pueden mejorar
Pros:

Ubicación

Cons:

No hay personal a la hora de llegar, nadie te atiende ni contestan llamadas, la recepción esta cerrada 24/7. No hay parqueo y te dicen que puedes dejar el carro al frente y resulta que es un parqueo de empleados de otra empresa, por lo que nos dejaron ingresar. El parqueo más cercano está como a 500 metros y cobran ₡1.000 por hora. Tienes que pagar para que te atiendan (solo por transferencia o depósito) y dice que no es reembolsable la reservacion. Como pagas algo a alguien que ni siquiera conoces, no te contesta y no sabes si te van a atender o puedas ingresar al lugar. Luego de 45 minutos nos indican que el pago no se hizo, una vez que se hizo el pago, nos indican que aún no se ha hecho. Luego de casi la hora de esperar afuera nos dan las indicaciones y pudimos ingresar. Se está perdiendo el contacto con el cliente que es tan importante.
Indican que el desayuno está incluido y es una muestra del mismo. Porciones sumamente pequeñas.

2025-08-19 via Nuitee
C
Cleir solo_traveller br
10
Supera as expectativas
Pros:

Tudo limpo e organizado, auto check in, fácil. Ducha na entrada para tirar areia. Basta atravessar a rua e já está na praia. Bem perto do centro, bares e restaurantes. Não poderia ter escolhido melhor.

Cons:

Infelizmente os preços em Tamarindo são altos e o Surf Ranch não é diferente, mas é a melhor opção considerando os custos de lá.

2025-08-17 via Nuitee
J
Jack solo_traveller au
1
Pros:

Feral

2025-08-15 via Nuitee
P
Pablo extended_group es
7
Quizas haya alojamientos más escondidos para no sufrir el ruido
Pros:

La proximidad a la playa

Cons:

Quizás el ruido porque está al lado de la carretera y es imposible descansar bien

2025-08-13 via Nuitee
E
Eduardo Enrique couple ca
1
2025-08-11 via Nuitee
K
Krista solo traveller us
1
In the courtyard and missed my ride to the airport
Pros:

Nada

Cons:

I wasn’t even able to get the self check in codes to get into my room and yet they say that they have video of me sleeping in the room at noon. Nope. I have asked to see video and what I look like and codes and lockbox code for room I was never able to access as I have no phone and was using a friend’s and the codes came 15 minutes later and I had separated from my friend and his phone I was using so this place i lying and no refund?!?! UNPROFESSIONAL LYING THIEVES

2025-07-20 via Nuitee
L
Laura young couple gb
6
Do not stay here, cockroaches and not a hotel
Cons:

There were cockroaches in the bed and room.
Staff were non-existent
Refused room change or refund

Do not book, it’s not worth it. Pay a bit extra and go elsewhere.

2025-07-07 via Nuitee
J
Jeffrey group us
10
Exceptional
2025-07-03 via Nuitee
S
Susan with friends cr
7
Practical, comfortable, overall, it’s a good place to stay.
Pros:

The location, the room is comfortable, it’s a nice place.

Cons:

There were no towels to dry your hands, the bathroom mat didn’t absorb any water, and it was very easy for water to spill out of the shower. There’s only one trash can in the bathroom , there should be one under the desk as well. The hairdryer didn’t work either.

There’s also a lack of organization with communication and the staff. On the last day of my stay, breakfast wasn’t going to be served and no one gave any notice. When I got to the place, the cleaning lady just said breakfast wasn’t being served, and that was it, no solutions. I had to message the owner, who wasn’t even there. They offered me a free lunch for the following day, but I wasn’t going to be there anymore

2025-06-17 via Nuitee