Arba Condo

Hotels
•
Independent
8.2 (13 reviews)
Circuito Ya-ax, L63 M2, Tulum, QROO, 77760 , Tulum , MX
52-56 4178 3692

listing image 1
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Children allowed

Facilities

Area rugs in public areas
Terrace
Luggage storage
Street parking
Concierge service
Wheelchair accessible
Outdoor furniture
Smoke-free property
Pool sun loungers
Housekeeping on request
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Comfortable accommodations
Good value for money
Cons:
Communication issues
Lack of information provided
Mixed reviews on service quality

Categories

Cleanliness
8.7
Guests consistently praised the cleanliness of the property.
Service
6.7
Mixed reviews on service quality, with some guests complaining about communication issues.
Location
9.2
The hotel's location was highly appreciated for its convenience and proximity to attractions.
Room Quality
8
Most guests found the rooms comfortable, but some mentioned communication issues and expectations not being met.
Amenities
6.9
Mixed reviews on amenities, with some guests mentioning the lack of communication and information provided.
Value for Money
8.5
Guests generally felt that the property offered good value for the money spent.
Food and Beverage
7.3
Breakfast and dining options received positive feedback, but some guests desired more variety.
Overall Experience
8.7
Most guests had a positive experience and would recommend the hotel, despite some communication issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 05:06

Property Description

Indulge in paradise at Arba Condo, where luxury meets relaxation. Private Plunge Pools and Smart Televisions: Unwind in style with our rooms featuring private plunge pools and smart televisions. Fully Equipped Kitchens: Feel at home with kitchens equipped with full-sized refrigerators, stovetops, and microwaves. Recreation Amenities: Take a dip in the outdoor pool or soak in the views from the terrace. Book your stay now and discover the magic of Tulum!

Important information:

Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this aparthotel include concierge services and a communal living room.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Smoking

    No smoking

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.2
Based on 13 reviews
Cleanliness: 8.7
Service: 6.7
Location: 9.2
Room Quality: 8
Amenities: 6.9
Value for Money: 8.5
Food and Beverage: 7.3
Overall Experience: 8.7
F
Federica • friends
10
Pros:

La piscina del apartamento no estaba limpia

2025-05-12 • via Nuitee
M
Marta • partner
10
Pros:

Ottima

2025-05-04 • via Nuitee
E
Elena Zaneuskaya • family
10
Pros:

We enjoyed staying at the property. The space was great for our vacation. It was clean, had everything we needed. Communication, though was horrible. It gave me a lot of stress, as upon our arrival to Tulum, which was after 4pm check in time, we haven’t received any instructions. I had filled out the form with my whats app information as they asked during the booking process, but no messages were received. It took me a while to find any contact information of the properties, as they haven’t been responding to my expedia messages. Once I found their whats app number, they sent all the check in information immediately. I tried writing to them again during my stay but they have not responded either.

2025-04-26 • via Nuitee
M
Mylene
2
Pros:

We did not get the 3rd floor deluxe condo that I paid for. No privacy or security (security door always left open) on the first floor. No communication with property management. Washer broken. "Private" plung pool not private. People from the street could see right into the living, dinning, kitchen area. Security and cleaning staff nice. Property manager ignored my calls, texts, and emails.

2025-04-26 • via Nuitee
C
CJ • family
10
Pros:

We loved staying here. When we walked in, my teen son looked at me and said "dad, are we rich?" It was a great place to stay for the money!

2025-02-15 • via Nuitee
D
Darius • partner
10
Pros:

My only complaint was that I believe I booked for the Arba 2 which from the pictures was a upstairs and downstairs. I could be mistaken but that was why I booked. I still ended up in a decent unit. The lack of communication up until the very last minute was a bit to much. No matter how much you travel nobody wants to feel stuck in another country without a place to rest.

Note:

Some kind of flyers for local restaurants.
Some info about the grocery.
Some info about near by events.
Just some basic info about things going on around the area.

Over all great place even the grounds keepers were very helpful full... There is so much to get into within the area I believe it should be part of your selling point

2025-02-07 • via Nuitee
S
Sergio
10
Pros:

Bien

2025-01-26 • via Nuitee
S
Sergio
10
Pros:

Todo bien

2025-01-15 • via Nuitee
G
Giulia • partner
10
Pros:

Very nice place, spacious ,clean and good location.

2025-01-10 • via Nuitee
A
Alexandre • family_with_children
10
Pros:

Très propre et calme !!
Nous avons adoré!!

2025-01-04 • via Nuitee
M
Mario Gonzalez • partner
8
Pros:

Property was as listed had a great time. The only issue we had was the smell of mold.

2025-01-02 • via Nuitee
M
Marcus
10
Pros:

I loved the property I’ll stay here again when I come back

2024-12-16 • via Nuitee
J
Joshua • friends
10
Pros:

Being a hardcore New Yorker from NYC sometimes my expectations can be demanding. However, I digress. Arba Condos in Aldema Zama neighborhood in Tulum was awesome, Not just because of the neutral and Mexican esthetics of the condo at Arba. It’s the natural tranquility of the property. The owner Mau response to any of your inquiries and concerns during your visit in a timely manner with professionalism and care. Please be mindful that Tulum is still under tourism development. You will enjoy your visit at Arba Condos in Zama, Tulum.

2024-12-15 • via Nuitee