Hotel Hito

Hotels
7.5 (2632 reviews)
Calle Florida 11 , Vitoria-Gasteiz , es

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Facilities

Express check-in/check-out
Tour desk
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Sanitized tableware & silverware
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Affordable prices
Friendly service
Cons:
Cleanliness issues
Room temperature problems
Limited amenities

Categories

Cleanliness
5.89
Several comments mentioned issues with cleanliness, including dirty floors and inadequate maintenance.
Service
8.36
Positive remarks about the staff's attentiveness and problem-solving abilities.
Location
8.9
The location was frequently praised, being close to the city center and easy to access.
Room Quality
6.85
Some reviews cited the room as too small and having temperature issues.
Amenities
6.88
Amenities were noted but with some complaints about heating and bathroom space.
Value for Money
7.84
Value for price was often viewed favorably, especially for short stays.
Food and Beverage
7.39
This category was not mentioned, thus rated as standard quality.
Overall Experience
7.86
Overall good experiences reported with some noted limitations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:47

Property Description

Convenient Location

Located just 280 metres from Vitoria-Gasteiz train station, HOTEL HITO is nestled in the heart of the city, offering easy access to key attractions and transportation hubs.

Comfortable Accommodation

With 12 cozy bedrooms spread across 3 floors, each equipped with modern amenities including a private bathroom, hairdryer, and flat-screen TV, guests can relax in comfort during their stay.

Nearby Attractions

Explore the city with ease as HOTEL HITO is close to popular landmarks such as the University of the Basque Country, Catedral de Santa Maria, and Europa Conference and Exhibition Centre, ensuring a memorable visit for every guest.

Experience convenience and comfort at HOTEL HITO. Book your stay now for an unforgettable trip to Vitoria-Gasteiz.

Important information:

The property is located in a building with no elevator.

Please note that Office hours are from Monday to Thursday will be opened from 10am to 14pm and 19pm to 21pm and from Friday to Sunday from 10am to 13pm. Please note that this property have check-in online and for this reason all payments must be made prior to arrival as there wont be any person in the reception.

The property is located in a building with no elevator. Please note that if the guest lost the key to the room, a fine of 50 EUR will apply for new key. Smoking is prohibited inside the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 14 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 2632 reviews
Cleanliness: 5.89
Service: 8.36
Location: 8.9
Room Quality: 6.85
Amenities: 6.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.86
`
`sergio • solo_traveller • es
9
Pros:

La limpieza y comodidad

2026-03-28 • via Nuitee
T
Tatiana • solo_traveller • es
8
2026-03-26 • via Nuitee
C
Cristian Titu Raicu • solo_traveller • ro
9
2026-03-26 • via Nuitee
J
Juan Diego • couple • es
4
Cons:

No limpiaron la habitación
El inodoro perdía agua desde el día que llegué,un ruido insufrible a parte de él gastó de agua innecesario

2026-03-26 • via Nuitee
L
Laura • couple • es
6
Cons:

En la habitación había cosas rotas (como el váter) o en mal estado, que deberían cambiarse. No había recepción ni personal en el hotel

2026-03-25 • via Nuitee
F
Framcisco • couple • es
9
Ok
Pros:

Está limpio y buena ubicación

Cons:

Escaleras

2026-03-25 • via Nuitee
J
Jopinca • solo_traveller • es
7
2026-03-24 • via Nuitee
M
Mohamed • solo_traveller • es
10
Pros:

Me gusto todo

Cons:

Me gusto todo

2026-03-23 • via Nuitee
J
Juha-Pekka • solo_traveller • fi
7
Pros:

The room and bahtroom were clean and tidy.

Cons:

The room was very small and I had to squese my bicycle in as there was no other option. The room was also to The street so there was some noice.

2026-03-23 • via Nuitee
E
Eider • couple • es
8
2026-03-23 • via Nuitee
P
Patrick • couple • es
10
2026-03-22 • via Nuitee
R
Roberto • couple • es
5
2026-03-22 • via Nuitee
C
Costy A • solo_traveller • es
10
2026-03-22 • via Nuitee
A
Andre • couple • es
8
Pros:

El WiFi individual, la cama cómoda y el perchero

Cons:

La calefacción de la habitación no funcionaba y hacía frió. Se escuchaba todo el ruido de la calle.

2026-03-19 • via Nuitee
M
Murillo • couple • es
10
2026-03-19 • via Nuitee
N
Noistika • couple • es
10
2026-03-18 • via Nuitee
L
LOPEZ TRISTAN • couple • es
10
Pros:

Su trato

2026-03-16 • via Nuitee
M
MARIA DEL MAR • solo_traveller • es
7
2026-03-16 • via Nuitee
D
Deisy • couple • es
10
Pros:

Al entrar el olor tan agradable

Cons:

El tener que salir tan temprano 😅

2026-03-16 • via Nuitee
C
Carolina • couple • es
7
2026-03-16 • via Nuitee