Hotel Hito

Hotels
7.5 (2670 reviews)
Calle Florida 11 , Vitoria-Gasteiz , es

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Facilities

Express check-in/check-out
Tour desk
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Sanitized tableware & silverware
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Affordable prices
Friendly service
Cons:
Cleanliness issues
Room temperature problems
Limited amenities

Categories

Cleanliness
5.89
Several comments mentioned issues with cleanliness, including dirty floors and inadequate maintenance.
Service
8.36
Positive remarks about the staff's attentiveness and problem-solving abilities.
Location
8.9
The location was frequently praised, being close to the city center and easy to access.
Room Quality
6.85
Some reviews cited the room as too small and having temperature issues.
Amenities
6.88
Amenities were noted but with some complaints about heating and bathroom space.
Value for Money
7.84
Value for price was often viewed favorably, especially for short stays.
Food and Beverage
7.39
This category was not mentioned, thus rated as standard quality.
Overall Experience
7.86
Overall good experiences reported with some noted limitations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:47

Property Description

Convenient Location

Located just 280 metres from Vitoria-Gasteiz train station, HOTEL HITO is nestled in the heart of the city, offering easy access to key attractions and transportation hubs.

Comfortable Accommodation

With 12 cozy bedrooms spread across 3 floors, each equipped with modern amenities including a private bathroom, hairdryer, and flat-screen TV, guests can relax in comfort during their stay.

Nearby Attractions

Explore the city with ease as HOTEL HITO is close to popular landmarks such as the University of the Basque Country, Catedral de Santa Maria, and Europa Conference and Exhibition Centre, ensuring a memorable visit for every guest.

Experience convenience and comfort at HOTEL HITO. Book your stay now for an unforgettable trip to Vitoria-Gasteiz.

Important information:

The property is located in a building with no elevator.

Please note that Office hours are from Monday to Thursday will be opened from 10am to 14pm and 19pm to 21pm and from Friday to Sunday from 10am to 13pm. Please note that this property have check-in online and for this reason all payments must be made prior to arrival as there wont be any person in the reception.

The property is located in a building with no elevator. Please note that if the guest lost the key to the room, a fine of 50 EUR will apply for new key. Smoking is prohibited inside the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 14 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 2670 reviews
Cleanliness: 5.89
Service: 8.36
Location: 8.9
Room Quality: 6.85
Amenities: 6.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.86
P
P.Y. • couple • es
6
Habitación bien ubicada y a buen precio
Pros:

Su ubicación

Cons:

Estaba en pleno paso de las personas que subían (habitación 101) y cada vez que alguien entraba era imposible no despertarnos

2026-05-16 • via Nuitee
A
Andreina • couple • es
10
2026-05-16 • via Nuitee
F
felix • solo_traveller • es
8
2026-05-15 • via Nuitee
A
Alberto • solo_traveller • es
8
De paso está bien , para más de dos días no
Pros:

Ubicación

Cons:

Falta alguna lamparita pequeña , por la noche o enciendes la luz de lamparita
Habitación o estás a oscuras
No hay una neverita

Cuando la habitación de al lado abre los grifos - duchas , se oye un ruido muy fuerte , si tu vecino va al baño a las 3 de la mañana lo oirás

2026-05-15 • via Nuitee
F
FABRICE • couple • fr
8
2026-05-14 • via Nuitee
J
Jolanta • solo_traveller • es
9
Pros:

La ubicación perfecta, la habitación limpia, la verdad todo muy bien.

2026-05-14 • via Nuitee
F
Fernando • extended_group • es
8
Realmente muy íntimo. Lo malo, que fui con un amigo, no contra pareja. 😄
Cons:

Sin personal de recepción. Todo por códigos.

2026-05-14 • via Nuitee
D
Decout • solo_traveller • fr
7
Pros:

Chambre agréable, salle de bain très correcte, suffisamment de serviettes

Cons:

La mauvaise insonorisation, la porte de la salle de bain qui tape dans celle de la douche et le manque de place pour étendre les serviettes

2026-05-14 • via Nuitee
E
Erika • solo_traveller • es
8
Genial 🙌
Pros:

Todo muy bien está en muy buena zona el tema del cheking un poco complicado para gente mayor lo coji para mi padre y el pobre le costó

2026-05-13 • via Nuitee
E
Ekaitz • couple • es
6
2026-05-13 • via Nuitee
P
PATRICIO ALEJANDRO • solo_traveller • cl
5
Inhumano
Pros:

La limpieza y el baño

Cons:

no hay nadie que te hable de verdad, solo bot de texto, no hay nadie que te ayude a nada.

2026-05-13 • via Nuitee
C
Cinthia Katiuska • couple • it
8
2026-05-12 • via Nuitee
E
Esteban • solo_traveller • ar
7
Pequeño y bien ubicado
Pros:

Bien ubicado.

Cons:

Habitación muy pequeña. Cuesta subir 3 pisos con maletas por escalera angosta.

2026-05-12 • via Nuitee
F
Francisca • solo_traveller • es
10
2026-05-11 • via Nuitee
S
Silvio • solo_traveller • it
6
Soggiorno tranquillo in hotel ben posizionato.
Pros:

Ottima posizione. Buona la pulizia. Ambiente tranquillo

Cons:

Ho avuto problemi con il codice di accesso che ho ricevuto solo alle ore 00.03 di domenica 3 maggio, dopo sollecito. Il messaggio mi è arrivato in spagnolo e solo grazie all'intervento di mio figlio l'ho potuto tradurre ed entrare. Altrimenti sarei rimasto fuori.

2026-05-11 • via Nuitee
M
Marco • solo_traveller • it
7
2026-05-10 • via Nuitee
C
Carla • couple • es
7
2026-05-10 • via Nuitee
B
Beatriz • couple • es
10
2026-05-10 • via Nuitee
F
Francesca • solo_traveller • it
7
2026-05-10 • via Nuitee
L
Lourdes • couple • es
7
2026-05-10 • via Nuitee