Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful rooms
Helpful staff
Cons:
Dirty linens
Limited breakfast options

Categories

Cleanliness
6.4
Cleanliness issues reported with dirty linens and bathroom odors.
Service
8.9
Staff was helpful, but communication issues were noted due to language barriers.
Location
8.5
Location was not specifically mentioned but assumed standard for a hotel.
Room Quality
8.9
Rooms were described as beautiful and comfortable.
Amenities
7.9
Amenities had mixed feedback, with breakfast options being limited.
Value for Money
8.9
Generally good value for the price paid, despite some issues.
Food and Beverage
7.4
Breakfast was weak and included limited options.
Overall Experience
7.9
Overall experience impacted by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-23 20:08

Property Description

Luxurious Amenities
Experience luxury at OTIA HOTEL with an outdoor pool, fitness center, and spa offering a sauna, hot tub, and hammam.

Comfortable Accommodation
Relax in well-equipped rooms featuring air conditioning, flat-screen TVs, and private bathrooms with free toiletries. Some rooms even include a kitchenette for added convenience.

Diverse Dining Options
Indulge in a variety of cuisines at the on-site restaurant, catering to different dietary needs with African, French, and Indian dishes. Vegetarian, halal, and gluten-free options are also available.

Book your stay at OTIA HOTEL now to enjoy a blend of comfort, luxury, and exceptional service.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Location

Guest Reviews

8.1
Based on 1703 reviews
Cleanliness: 6.4
Service: 8.9
Location: 8.5
Room Quality: 8.9
Amenities: 7.9
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 7.9
D
DIGANTA • solo_traveller • in
5
2025-11-22 • via Nuitee
S
Simangaliso • couple • za
6
Beautiful rooms but the views are not giving
Pros:

Beautiful rooms

Cons:

Most of the staff doesn’t understand English

2025-11-22 • via Nuitee
B
Branco • couple • mz
10
2025-11-21 • via Nuitee
H
Hlaps • couple • za
7
Pros:

The hotel it's self it's nice

Cons:

The fact that we had to ask for things like towels and tissue paper

2025-11-21 • via Nuitee
P
Pinheiro de Melo • family_with_children • pt
7
2025-11-21 • via Nuitee
B
Bernardo • solo_traveller • mz
1
Pros:

Não fiquei hospedado porque quando fui pagar a minha reserva informaram que estavam lotados no próprio dia. Eu estava a pagar a lua de mel para um casal amigo. Não bastasse a desfeita, os funcionários foram rudes e não tentaram ajudar em nenhum momento. Péssimo, Horrível

Cons:

Absolutamente nada

2025-11-21 • via Nuitee
J
Joseph Bheki • couple • za
10
Just wanna say keep up guys
Pros:

Everything

Cons:

Good service

2025-11-21 • via Nuitee
M
Mpho • couple • za
8
2025-11-20 • via Nuitee
K
Kingdom • couple • sz
10
2025-11-20 • via Nuitee
N
Nelia • family_with_children • mz
10
Excelente lugar para estar
Pros:

Comodidade

Cons:

Nadinha

2025-11-20 • via Nuitee
U
Unilda Lola • couple • mz
10
Um mimo
Pros:

A comodidade no quarto

Cons:

Fraca iluminação

2025-11-20 • via Nuitee
I
Isabella • solo_traveller • br
6
Cons:

There wasnt a generator!

2025-11-19 • via Nuitee
R
Robert • couple • gb
7
Good for the money
Pros:

Big room, nice decor

Cons:

Breakfast was weak, slow check in

2025-11-19 • via Nuitee
J
Jorge • couple • mz
10
2025-11-18 • via Nuitee
N
Nkole • extended_group • za
7
Pros:

We arrived early, around 8 a.m., and our check-in was at 14 o'clock. They kept our bags and the manager there was very helpful and we got to check in at 12:00 instead of 14 o'clock, which was very nice.

The two managers at the front desk were the bessssttt till the end.

He even checked on us after check out while we were waiting for our transport in the waiting area to ensure that we were okay and if our transport was sorted.

He was the best

The security guard outside was also the best and helped us a lot.

Cons:

The sheets were not changed, and the pillow cases were dirty. The bathroom had a fowl smell, so we had to always keep it closed to contain the smell.


The housekeepers had problems speaking English, so we could not understand each other.

They perhaps wanted to change the sheets or take out our garbage, but we had a language barrier.

The only thing we could make out is when they said water.

2025-11-18 • via Nuitee
B
BUTIZA TRANSPORT • couple • za
6
Pros:

Good

Cons:

Good

2025-11-18 • via Nuitee
C
CHANTELL • solo_traveller • za
7
Pros:

Pleasant, helpful staff. The hotel itself is nice, rooms were clean.

Cons:

Questionable breakfast.

2025-11-18 • via Nuitee
P
Prince Chuks • couple • ng
10
2025-11-18 • via Nuitee
S
Sheila • couple • mz
8
Pros:

Das instalações, do quarto, do pequeno almoço e funcionários.

Cons:

Nada

2025-11-17 • via Nuitee
J
Jorge Isaac • solo_traveller • mz
1
Atendimento péssimo na recepção. E simplesmente lamentável
2025-11-17 • via Nuitee