FAYA Hotel

Hotels
7.8 (253 reviews)
Boulevard de L'Unite Place de la Douche, Akwa , Douala , cm

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good staff service
Clean linens and room
Cons:
Unsafe location
Cleanliness issues in some areas

Categories

Cleanliness
7.38
Mixed feelings; some rooms were clean while others had issues with dampness and smell.
Service
8.85
The staff were polite, helpful, and attentive, with several mentions of positive experiences.
Location
6.89
The location is considered unsafe and noisy by multiple reviewers, impacting the overall rating.
Room Quality
7.34
Rooms described as old with outdated furniture and inconsistent comfort levels.
Amenities
8.37
Amenities were generally adequate for short stays, though some areas like the pool had cleanliness issues.
Value for Money
8.33
Value perception varies depending on meal costs which some found high.
Food and Beverage
7.88
Feedback on food options was mixed; high meal costs pushed some to eat outside.
Overall Experience
7.35
General satisfaction, but several serious concerns noted regarding cleanliness and safety.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:01

Property Description

Luxurious Accommodation with Top-Notch Amenities

State-of-the-Art Facilities: FAYA Hotel boasts a fitness center, indoor pool, and free shuttle service, ensuring a comfortable and convenient stay for all guests.

Gastronomic Delights: Indulge in a culinary journey at the hotel's restaurant and bar, offering a variety of delectable dishes and refreshing beverages.

City Views and Entertainment: Relax in air-conditioned rooms with private balconies overlooking the city, enjoy free WiFi and flat-screen TVs, and unwind with a game of billiards on-site.

Experience the epitome of luxury and convenience at FAYA Hotel. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 253 reviews
Cleanliness: 7.38
Service: 8.85
Location: 6.89
Room Quality: 7.34
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 7.35
F
Frank • family_with_children • fr
9
Magnifique
Pros:

Hôtel très chic, propre et le personnel est t’es poli et professionnel.

Cons:

Mettre le nombre de serviettes qui correspondent aux nombres de personnes car dans la réservation c’était deux adultes mais on avait des serviettes que pour une personne.

2026-08-28 • via Nuitee
M
Mouhamadou Moustapha • couple • sn
3
Cons:

Il y a des cafards dans les chambres

2026-08-27 • via Nuitee
D
Daouda • couple • cm
5
Pros:

La propreté et la sécurité

Cons:

Le comportement de l’accueillante

2026-08-26 • via Nuitee
I
Idriss • couple • fr
8
Bon sejour
Pros:

Le petit déjeuner, la qualité des plats
Le personnel très serviable
La piscine et la salle de sport

Cons:

La salle de Bain, des travaux sont vraiment necessaires pour remettre a jour la qualité des equipements

2026-08-26 • via Nuitee
L
Ludwig Friedt • solo_traveller • de
7
Beim nächsten Mal WIEDER!
Pros:

Billardtisch und Fußballautomat.
Die Massagen waren hervorragend! Das Personal war sehr freundlich und hilfsbereit.

Cons:

Mehrfach kein Toilettenpapier und keine Seife. Beim Frühstück trotz Nachfrage gab es keine Marmelade!

2026-08-19 • via Nuitee
O
Olga • family_with_children • gq
7
Cons:

Que se fuera luz y me quedase encerrada en el ascensor, siendo claustrofóbica.

2026-08-17 • via Nuitee
A
anne francoise • couple • fr
9
Hôtel tés agréable bien situé et très bon qualité prix
Pros:

J’ai beaucoup aimé le personnel très accueillant et disponible

Cons:

Je trouve que la terrasse n’est pas assez aménagé et la salle de sport également

2026-08-16 • via Nuitee
B
Bukam • solo_traveller • be
4
2026-08-13 • via Nuitee
S
SYLVAIN • couple • cm
7
2026-08-10 • via Nuitee
N
Numfor • solo_traveller • ae
9
2026-08-10 • via Nuitee
S
SYLVAIN • couple • cm
7
2026-08-10 • via Nuitee
T
Tiwary • solo_traveller • in
8
Pros:

It's value for money

Cons:

They should provide heaters, coffee powder and tea powder to make a cup of tea or coffee in room

2026-08-08 • via Nuitee
E
Edgard • family_with_children • fr
7
Pros:

J’avais quitté l’hôtel très tôt avant l’heure du petit déjeuner

Cons:

La lumière de la douche

2026-08-08 • via Nuitee
J
Jessica • solo_traveller • us
8
2026-08-05 • via Nuitee
P
Peter • solo_traveller • ng
7
2026-07-22 • via Nuitee
M
Marion • solo_traveller • cm
7
2026-07-22 • via Nuitee
M
Mayenika • couple • be
8
2026-07-22 • via Nuitee
D
David • couple • cm
7
Pros:

L’accueil
La propreté
La vue panoramique de la ville à partir de ma chambre

Cons:

Bruit extérieur
Cuisine
(J’étais surpris de trouver les os dans mon poulet DG)

2026-07-20 • via Nuitee
M
Mouiche Mouliom • couple • cm
8
2026-07-20 • via Nuitee
B
BLANCHE • solo_traveller • be
9
Pros:

Le personnel est accueillant et disponible.
C'est d'un niveau de confort Supérieur et très propre.
Sa situation est très intéressante pour pouvoir faire ses courses au centre ville.

Cons:

Le rapport qualité prix.

2026-07-19 • via Nuitee