Club Hotel

Hotels
6.5 (62 reviews)
150 Grey Street , Glen Innes , au

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable rates
Great food
Cons:
Dirty rooms
Limited amenities
Poor cleanliness

Categories

Cleanliness
3.96
Several reviews indicated rooms were filthy, with dirty facilities.
Service
7.93
Many reviewers praised the friendliness and helpfulness of the staff.
Location
7.97
The hotel has a convenient location in town, appreciated by multiple guests.
Room Quality
4.92
Mixed sentiments, with some rooms described as basic and not well-maintained.
Amenities
5.95
Some amenities were lacking, but basic facilities were available.
Value for Money
7.91
Guests found the pricing to be reasonable for the provided services.
Food and Beverage
6.96
Food was generally well-received, with specific mentions of good meals.
Overall Experience
6.43
Mixed experiences, but some guests would stay again based on value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 18:11

Property Description

Luxurious Accommodation:
Indulge in 4-star comfort at Club Hotel in Glen Innes, boasting a terrace and a bar for a relaxing stay.

Diverse Dining Options:
Savor a culinary journey at the hotel's restaurant, offering a fusion of Italian, Nepalese, and Pizza cuisine with special dietary options available on request.

Family-Friendly Atmosphere:
Enjoy quality time with your loved ones in the hotel's family rooms, designed for your utmost comfort and convenience.

Ready to elevate your travel experience? Book your stay now at Club Hotel in Glen Innes.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.5
Based on 62 reviews
Cleanliness: 3.96
Service: 7.93
Location: 7.97
Room Quality: 4.92
Amenities: 5.95
Value for Money: 7.91
Food and Beverage: 6.96
Overall Experience: 6.43
W
William couple au
2
Over priced
Pros:

Nothing of whole stay

Cons:

*Waited 3/4 hr to check in upon arrival at 2.30pm (check in between 2 -3pm)
*room changed as hotelier/accommodation manager did not know where key was for our room (room was smaller with no a/c, no fan, one towel for two people, which we didn't use as was filthy and purchased our own at local store)
* male bathroom toilets (two) one only had toilet paper. Was not replenished.
* toilets and shower amenities were not clean nor were cleaned/ attentioned or topped up whilst our stay..
* carpet in room designated appeared to have remnants of hair, grass and dried mud embedded within pile. Sorry it was not clean at all.
*No access to verandah as advertised.
* Internal staircase was not lit/ Illuminated for safety of guests or staff. Creates a potential Work health and safety and Occupational health and safety issue of potential injury and fall.
*Rear timber treads on stairs external were rotten and deteriorated. I have been working as a builder and carpenter's trades assistant for some time. Was in very poor condition. And, again not illuminated of an evening.
* raucous behaviours by patrons swearing, yelling and treaatining other patrons in later evenings.
*Other male guests wondering between rooms half naked and no doubt intoxicated whilst myself and my partner, mature female were entering and departing our accommodation.
*apparently appropriate staff were not available when asked to rectify or direct a complaint..

DO NOT RECOMMEND.

2026-03-09 via Nuitee
J
Joseph extended_group au
8
2026-03-08 via Nuitee
J
Joanna solo_traveller au
9
2026-02-27 via Nuitee
F
Fiona solo_traveller au
8
Faded charm and friendly staff
Pros:

Loved the big old country hotel building. Loved the handy location right in town.

Cons:

Somewhat worn and faded, which has its charm but would not suit a long stay.

2026-01-23 via Nuitee
M
MEDWAY couple au
9
2026-01-23 via Nuitee
G
Geoffrey solo_traveller au
7
2026-01-19 via Nuitee
B
Bernard solo_traveller au
4
Bed was good , location was good , price was good , no street noise
Pros:

Location

Cons:

Shower floor was dirty ,room heater was of poor quality ,no dinning open , no clear emergency gathering area , missing fire extinguisher from hall .

2026-01-19 via Nuitee
J
John extended_group au
9
Pros:

Good motorcycle friendly place to stay in Glen Innes

Cons:

Nothing really, Good Lodgings, Good Food, Cold Beer and great staff

2026-01-19 via Nuitee
S
Shane extended_group au
9
Great place to stay when motorcycling around the area
Pros:

Motorcycle friendly and the staff, Leo was a great bar host, the food was excellent, try the Bangers and Mash :0)

Cons:

Nothing

2026-01-19 via Nuitee
S
Scott solo_traveller au
4
Pros:

Carpet throughout

Cons:

Staff.building falling apart literally.

2026-01-18 via Nuitee
J
JULIAN extended_group gb
8
Great value
Pros:

Historic hotel in town and great food

2025-11-28 via Nuitee
D
david couple au
8
2025-11-22 via Nuitee
N
Neville couple au
9
Cheap accom
Pros:

Cheap

Cons:

Nothing

2025-11-17 via Nuitee
G
Garry solo_traveller au
8
Enjoyed
2025-09-30 via Nuitee
S
Smith solo_traveller au
5
2025-09-20 via Nuitee
V
Viviana solo_traveller au
6
Pros:

The staff was very friendly, I did what they could to make the state good. This is very basic accommodation. With spacious rooms.

Cons:

There was not enough bedding in the room all the beds. Especially since there is no heating available. Only a small tiny portable heater is available, but it wasn’t working or working well. Especially in such a cold place, the nights are very cold.

2025-09-18 via Nuitee
C
Craig family_with_children au
7
Good value for a short stay
Pros:

Reasonable Pub accommodation, room was clean as was the bedding

Cons:

The double bed was a little lumpy so slept on the single the second night. Shared bathroom was relatively clean but there was some hair in the drain and the glass shower screen had some soap scum., otherwise, all good.

2025-09-16 via Nuitee
S
Stephen solo_traveller au
3
2025-09-14 via Nuitee
R
Rick Lennox solo_traveller au
8
Pros:

Good clean pub room

2025-09-01 via Nuitee
A
agustina solo_traveller au
3
2025-08-30 via Nuitee