Natz Hotel

Hotels
7.4 (222 reviews)
CALLE PLAYA SUR, ISLA DE FLORES CALLE PLAYA SUR, ISLA DE FLORES , Flores , gt

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
5.9
Several reviews mention cleanliness issues such as hairs, ants, and general uncleanliness.
Service
8.4
Positive sentiments about staff friendliness and helpfulness were noted, such as assistance with transfers.
Location
8.9
The location was generally praised for its proximity to necessary sites and transport.
Room Quality
6.4
Mixed feedback: some found rooms comfortable while others raised concerns about bed quality and maintenance.
Amenities
6.9
Amenities were limited, but basic comforts like A/C were mentioned.
Value for Money
7.4
Concerns about pricing relative to quality were expressed, affecting perceived value.
Food and Beverage
7.4
No direct mentions of food services, but one review noted nearby options for breakfast.
Overall Experience
7.9
The overall experience was a mix of highs and lows, given both praise for location and staff alongside cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:04

Property Description

Luxurious Accommodation
Natz Hotel offers a luxurious stay in Flores with well-equipped rooms featuring private bathrooms and cozy bed linen.

Concierge Service and Terrace
Enjoy personalized assistance with a concierge service and relax on the charming terrace overlooking the city at Natz Hotel.

Pet-Friendly and Free WiFi
Bring your furry friends along to this pet-friendly hotel and stay connected with complimentary high-speed WiFi throughout the property.

Experience comfort and convenience at Natz Hotel. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

7.4
Based on 222 reviews
Cleanliness: 5.9
Service: 8.4
Location: 8.9
Room Quality: 6.4
Amenities: 6.9
Value for Money: 7.4
Food and Beverage: 7.4
Overall Experience: 7.9
L
Leandro Julián solo_traveller ar
9
Pros:

la vista en la terraza

Cons:

la falta de agua caliente

2026-05-09 via Nuitee
E
Evandro Pereira Pires solo_traveller br
1
2026-05-08 via Nuitee
F
Francisco Alcibiades couple do
10
2026-05-04 via Nuitee
J
Jorge David solo_traveller pe
8
Muy buena ubicacion
Pros:

El lugar esta en una excelente ubicacion, frente al lago Peten y al costado del letrero Yo amo Peten donde salen muchos tours. La atencion en recepcion es buena.

Cons:

Como hace mucho calor, suelen entrar insectos cuando se abren las ventanas.

2026-05-04 via Nuitee
V
Viviana Navarrete solo_traveller pe
8
Buena opcion para alojarse
Pros:

Bien ubicado muy cerca a la entrada a Flores, muy limpio y camas comodas.

Cons:

Falta colocar una repisa o accesorio para colocer el shampoo y demas cosaa de baño.

2026-05-03 via Nuitee
D
Daria solo_traveller es
7
2026-05-02 via Nuitee
M
Ma Laëtiti solo_traveller ec
4
Des lits doubles dans les dortoirs pour ou contre ?
Pros:

J'ai choisi l'hôtel pour l'emplacement juste devant les bus de 6h00 du matin.

Cons:

Malheureusement je ne suis pas restée car il y avait des lits doubles dans le dortoir occupés par des couples...et j'ai trouvé ça limite pour un dortoir surtout que c'était la première fois que je voyais ça en plusieurs années de dortoirs.

2026-05-02 via Nuitee
P
Padilla Rivera solo_traveller sv
8
Observacion
Pros:

Las habitaciones la mayoría.

Cons:

Una habitación que no tenía aire acondicionado y que al reservar me dijeron que tenia.

2026-05-02 via Nuitee
C
Camille solo_traveller ca
6
Pros:

Bon service de ménage. Personnel gentil.

Cons:

Aucun endroit frais.
La fenêtre de ma chambre ne tenait pas bien.
Pas très confortable dans l'ensemble.

2026-04-28 via Nuitee
F
Fabiancho solo_traveller co
8
2026-04-28 via Nuitee
L
Laura couple co
6
Económico, suficiente para una noche si sales temprano en la madrugada.
Pros:

Amabilidad del personal y ubicación

Cons:

Instalaciones

2026-04-26 via Nuitee
D
De Leòn couple gt
7
Buena estadía pero para la próxima buscare otro!
Pros:

la ubicación, muy buen punto

2026-04-22 via Nuitee
P
Paula Beatriz solo_traveller ar
10
2026-04-20 via Nuitee
V
Virlane Portugal solo_traveller br
10
Pros:

A localização é fantástica, em frente ao local onde saem as vans para os passeios, o hostel tem vista para o lago e os funcionários são muito gentis, a cama é bem confortável e tem banheiro dentro do quarto, o que não é muito comum na região. A internet funciona bem também.

Cons:

Só senti falta de um chuveiro com água quente, mas isso não invalida em nada as outras partes boas.

2026-04-19 via Nuitee
C
c345948c64dc737de092fcf1b464963c solo_traveller kr
10
2026-04-18 via Nuitee
8
8c0769776ffe732a137b5f0d237c0695 solo_traveller au
7
Pros:

Good location, friendly staff

Cons:

Very hot in the rooms, you get a fan but it’s not mounted to the wall so you have to get a bit creative to ensure you get some air in you.

2026-04-17 via Nuitee
5
588c63ed25d8733b72e52cc429013bce solo_traveller mx
9
Ubicación perfecta
Pros:

La ubicación frente al lago y a unos pasos del letrero de Petén ya qué de ahí salen la mayoría de tours. Puedes ver el atardecer o amanecer en el lago solo cruzando la calle. Qué pudiera dejar maletas en resguardo mientras hacia check inn.

Cons:

El agua de la bañera no salía caliente pero estaba bien. Si regresaría.

2026-04-14 via Nuitee
D
d4060d980eea71a663b92244acfdb40f extended_group uy
6
Pros:

La ubicacion y el personal amable

Cons:

el agua caliente no existe

2026-04-14 via Nuitee
6
63a406dd828473c3d94e8b0642780b7e solo_traveller bz
8
Bonito
Pros:

I loved it was at the entrance of the island where majority of the restaurant and live is. The front desk and cleaners were so kind with us. I dont know why some people complain about the noise. I didnt heard any noise, yes just the sound of the vehicles passing but thats normal. I do recommend it. Good for travellers who want just the basic for thier stay. The shuttles to tikal are on the other building side to side of the hotel

Cons:

Just a little paint touch up to the cieling of the room we got.

2026-04-13 via Nuitee
2
2345075f27b572dda7f03e56fff8a25f extended_group bz
7
2026-04-13 via Nuitee