Natz Hotel

Hotels
7.4 (179 reviews)
CALLE PLAYA SUR, ISLA DE FLORES CALLE PLAYA SUR, ISLA DE FLORES , Flores , gt

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Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
5.9
Several reviews mention cleanliness issues such as hairs, ants, and general uncleanliness.
Service
8.4
Positive sentiments about staff friendliness and helpfulness were noted, such as assistance with transfers.
Location
8.9
The location was generally praised for its proximity to necessary sites and transport.
Room Quality
6.4
Mixed feedback: some found rooms comfortable while others raised concerns about bed quality and maintenance.
Amenities
6.9
Amenities were limited, but basic comforts like A/C were mentioned.
Value for Money
7.4
Concerns about pricing relative to quality were expressed, affecting perceived value.
Food and Beverage
7.4
No direct mentions of food services, but one review noted nearby options for breakfast.
Overall Experience
7.9
The overall experience was a mix of highs and lows, given both praise for location and staff alongside cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:04

Property Description

Luxurious Accommodation
Natz Hotel offers a luxurious stay in Flores with well-equipped rooms featuring private bathrooms and cozy bed linen.

Concierge Service and Terrace
Enjoy personalized assistance with a concierge service and relax on the charming terrace overlooking the city at Natz Hotel.

Pet-Friendly and Free WiFi
Bring your furry friends along to this pet-friendly hotel and stay connected with complimentary high-speed WiFi throughout the property.

Experience comfort and convenience at Natz Hotel. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

7.4
Based on 179 reviews
Cleanliness: 5.9
Service: 8.4
Location: 8.9
Room Quality: 6.4
Amenities: 6.9
Value for Money: 7.4
Food and Beverage: 7.4
Overall Experience: 7.9
A
Anke • solo_traveller • be
9
Pros:

Perfect location, very clean room, everyday you get new sheets, nice kitchen, beautiful rooftop and filtered water available

Cons:

Shower was cold

2026-02-14 • via Nuitee
D
Danielhna • couple • cl
9
Pros:

Ubicación y personal buena onda, cocina bien equipada y terraza cómoda para estar. Las habitaciones amplias y con baño privado no se sentía lleno el lugar compartido

Cons:

La forma de los camarotes pero es un detalle

2026-02-14 • via Nuitee
S
Severine • couple • fr
5
Oui et non..
Pros:

Le personnel super sympa et disponible . une bonne.surprise: une cuisine collective bien equipee avec terasse avec des denhrees a disposition .c etait propre et c est apreciable d etre a cote des arrets de bus

Cons:

La contrepartie de l avantage d etre a cote des bus c est que la chambre ou nous etions.surplombait la rue et avec une vitre cassee on entendait beaucoup dehors.
Mais le.point le plus negatif c est le matelas du grand lit on sentait ts les.ressort on a du dormir a 2 sur le.petit. lit donc voila:.je conseille cette auberge a condition de ne.pas avoir la chambre n6 sauf pour une personne car il y a 2 lits et le petit lit est mieux.j ignore comment est la literie dans.les autres chambres mais deja.elles.ne.donnent pas au.dessus de la route.aussi le bac de la douche fuit et l eau s echappe dans.la chambre . Attention a la glissade ..

2026-02-13 • via Nuitee
F
fengting • solo_traveller • tw
7
可以更好，但是性价比很高！
Pros:

位置就在岛上的路口，你真的累了一天2分钟都不要就走到了。
工作人员非常友善提供了很多帮助，非常感谢

Cons:

房间并没有小灯，意味着你不友善的室友可能会冲着你大叫"关灯"，那么我也只能不友善的回应: 办不到！这里没有小灯！

2026-02-13 • via Nuitee
D
Diva • solo_traveller • pt
10
2026-02-12 • via Nuitee
M
Marzena • extended_group • pl
7
Pros:

Dogodna lokalizacja - blisko przystanku, z którego odjeżdżały wszystkie autobusy.

Cons:

Hotel mało przytulny. Głośno, niezbyt czysto

2026-02-12 • via Nuitee
W
Wilson • extended_group • co
9
Hotel con excelente relación calidad/precio
Pros:

La facilidad para llegar, la amabilidad de su personal.

2026-02-12 • via Nuitee
M
Marco • solo_traveller • de
8
Billiges Hostel in Flores
Pros:

Personal ist super. Bequeme Betten im Zimmer, sauberes Bad. Steckdosen vorhanden. Gute Lage und sehr gutes Preis-Leistungsverhältnis. Gutes Internet.
Gerne wieder.
Ausflüge lassen sich auch buchen.

Cons:

Alles super

2026-02-11 • via Nuitee
D
Daniela • solo_traveller • cr
10
2026-02-11 • via Nuitee
F
Frédéric • solo_traveller • fr
8
Pros:

Guest-house confortable. Gérant aidant pour l'organisation du séjour.
Un groupe de danois a malheureusement fait la fête jusqu'à 3h du matin. Je pense que le gérant aurait dû intervenir....

2026-02-11 • via Nuitee
C
Calderón Barrios • extended_group • gt
8
Pros:

Falta la opción de parqueo

2026-02-10 • via Nuitee
J
Julia • extended_group • pl
10
2026-02-09 • via Nuitee
S
Sophie • couple • fr
8
Pros:

Personnel disponible et à l'écoute, excellente situation géographique en plein centre de Florès

Cons:

L'insonorisation pourrait être améliorée

2026-01-27 • via Nuitee
V
Veralucia Luna • couple • gt
8
Lugar accesible
Pros:

Lo accesible

2026-01-24 • via Nuitee
C
Charlène • solo_traveller • fr
8
Pros:

C'est propre, le personnel est très sympathique et les chambres sont bien

Cons:

Ce n'est pas propice à rencontrer du monde, l'espace commun n'est pas très chaleureux.

2026-01-23 • via Nuitee
N
Nicole • family_with_children • fr
9
Pros:

Hôte sympa et bien placé, bon rapport qualité prix

Cons:

L'hôtel est est agréable et sympathique , bien placé avec un très bon rapport qualité prix , mais très mal insonorisé.... Comme les voyageurs sont souvent mal élevés , partent fort , hurlent ou claquent les portes , c'est parfois difficile de dormir correctement

2026-01-21 • via Nuitee
C
Carlos Andres • couple • co
8
Pros:

La atención de Joel. Excelente

2026-01-19 • via Nuitee
M
Morten • family_with_children • dk
7
Worked for us.
Pros:

Very central location. Nice staff. The hotel has a nice, however very neglected, terrasse at the roof.

Cons:

Small room. No window, except to backyard. Very noise, especially in the early morning. No fridge, food or other. The bed was somehow not perfectly level. Could be the madras.

2026-01-17 • via Nuitee
S
Sofía2901 • couple • ar
5
2026-01-14 • via Nuitee
V
Valerie ERICA • solo_traveller • nz
9
Pros:

The staff are very friendly and welcoming. I asked to drop my bag earlier and they were happy with this and also allowed me to check in to the room 2hrs earlier which was so kind as it was a very very hot day. Thank u! Also filtered water free
The location is great as its where all the main tours leave from. I was worried about the music from the bar but I was tired from most of my days and fell asleep with my earplugs anyway and the music didn't stay past the early morning
Best sunset across the water too
There's a fan on each bed which helped with the heat too
Thanks to all the lovely staff

2026-01-14 • via Nuitee