Natz Hotel

Hotels
7.4 (247 reviews)
CALLE PLAYA SUR, ISLA DE FLORES CALLE PLAYA SUR, ISLA DE FLORES , Flores , gt

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Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
5.9
Several reviews mention cleanliness issues such as hairs, ants, and general uncleanliness.
Service
8.4
Positive sentiments about staff friendliness and helpfulness were noted, such as assistance with transfers.
Location
8.9
The location was generally praised for its proximity to necessary sites and transport.
Room Quality
6.4
Mixed feedback: some found rooms comfortable while others raised concerns about bed quality and maintenance.
Amenities
6.9
Amenities were limited, but basic comforts like A/C were mentioned.
Value for Money
7.4
Concerns about pricing relative to quality were expressed, affecting perceived value.
Food and Beverage
7.4
No direct mentions of food services, but one review noted nearby options for breakfast.
Overall Experience
7.9
The overall experience was a mix of highs and lows, given both praise for location and staff alongside cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:04

Property Description

Luxurious Accommodation
Natz Hotel offers a luxurious stay in Flores with well-equipped rooms featuring private bathrooms and cozy bed linen.

Concierge Service and Terrace
Enjoy personalized assistance with a concierge service and relax on the charming terrace overlooking the city at Natz Hotel.

Pet-Friendly and Free WiFi
Bring your furry friends along to this pet-friendly hotel and stay connected with complimentary high-speed WiFi throughout the property.

Experience comfort and convenience at Natz Hotel. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

7.4
Based on 247 reviews
Cleanliness: 5.9
Service: 8.4
Location: 8.9
Room Quality: 6.4
Amenities: 6.9
Value for Money: 7.4
Food and Beverage: 7.4
Overall Experience: 7.9
S
SHIGERU • solo_traveller • jp
3
暑い地域なのだからクーラーぐらい入れてくれ
Pros:

立地は良い。
スタッフのやり取りも良い

Cons:

蒸し暑いのにクーラーなし。
小型扇風機のみ。
蒸し風呂状態では寝れない。
夜になるとスタッフがいないので
客がやりたい放題。
ドミのカップルが一緒に寝ててうざかった。

2026-06-04 • via Nuitee
A
Aléxia • solo_traveller • br
10
2026-06-03 • via Nuitee
P
Pijuy360 • solo_traveller • gt
9
Pros:

La ubicación es muy cerca a la entrada de Isla

Cons:

El lugar es muy bueno aunque pedimos una habitación que no tiene aire acondicionado era muy caluroso

2026-05-25 • via Nuitee
G
Gamboa • couple • co
10
2026-05-15 • via Nuitee
A
Anna • couple • pl
8
Ok for one night
Pros:

Good location close to all the buses leaving to Belize. Cheap and with bathroom in the room.

Cons:

Super hot inside, rather old bed matrass.

2026-05-12 • via Nuitee
L
Leandro Julián • solo_traveller • ar
9
Pros:

la vista en la terraza

Cons:

la falta de agua caliente

2026-05-09 • via Nuitee
E
Evandro Pereira Pires • solo_traveller • br
1
2026-05-08 • via Nuitee
F
Francisco Alcibiades • couple • do
10
2026-05-04 • via Nuitee
J
Jorge David • solo_traveller • pe
8
Muy buena ubicacion
Pros:

El lugar esta en una excelente ubicacion, frente al lago Peten y al costado del letrero Yo amo Peten donde salen muchos tours. La atencion en recepcion es buena.

Cons:

Como hace mucho calor, suelen entrar insectos cuando se abren las ventanas.

2026-05-04 • via Nuitee
V
Viviana Navarrete • solo_traveller • pe
8
Buena opcion para alojarse
Pros:

Bien ubicado muy cerca a la entrada a Flores, muy limpio y camas comodas.

Cons:

Falta colocar una repisa o accesorio para colocer el shampoo y demas cosaa de baño.

2026-05-03 • via Nuitee
M
Ma Laëtiti • solo_traveller • ec
4
Des lits doubles dans les dortoirs pour ou contre ?
Pros:

J'ai choisi l'hôtel pour l'emplacement juste devant les bus de 6h00 du matin.

Cons:

Malheureusement je ne suis pas restée car il y avait des lits doubles dans le dortoir occupés par des couples...et j'ai trouvé ça limite pour un dortoir surtout que c'était la première fois que je voyais ça en plusieurs années de dortoirs.

2026-05-02 • via Nuitee
D
Daria • solo_traveller • es
7
2026-05-02 • via Nuitee
P
Padilla Rivera • solo_traveller • sv
8
Observacion
Pros:

Las habitaciones la mayoría.

Cons:

Una habitación que no tenía aire acondicionado y que al reservar me dijeron que tenia.

2026-05-02 • via Nuitee
C
Camille • solo_traveller • ca
6
Pros:

Bon service de ménage. Personnel gentil.

Cons:

Aucun endroit frais.
La fenêtre de ma chambre ne tenait pas bien.
Pas très confortable dans l'ensemble.

2026-04-28 • via Nuitee
F
Fabiancho • solo_traveller • co
8
2026-04-28 • via Nuitee
L
Laura • couple • co
6
Económico, suficiente para una noche si sales temprano en la madrugada.
Pros:

Amabilidad del personal y ubicación

Cons:

Instalaciones

2026-04-26 • via Nuitee
D
De Leòn • couple • gt
7
Buena estadía pero para la próxima buscare otro!
Pros:

la ubicación, muy buen punto

2026-04-22 • via Nuitee
P
Paula Beatriz • solo_traveller • ar
10
2026-04-20 • via Nuitee
V
Virlane Portugal • solo_traveller • br
10
Pros:

A localização é fantástica, em frente ao local onde saem as vans para os passeios, o hostel tem vista para o lago e os funcionários são muito gentis, a cama é bem confortável e tem banheiro dentro do quarto, o que não é muito comum na região. A internet funciona bem também.

Cons:

Só senti falta de um chuveiro com água quente, mas isso não invalida em nada as outras partes boas.

2026-04-19 • via Nuitee
C
c345948c64dc737de092fcf1b464963c • solo_traveller • kr
10
2026-04-18 • via Nuitee