Natz Hotel

Hotels
7.4 (201 reviews)
CALLE PLAYA SUR, ISLA DE FLORES CALLE PLAYA SUR, ISLA DE FLORES , Flores , gt

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Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
5.9
Several reviews mention cleanliness issues such as hairs, ants, and general uncleanliness.
Service
8.4
Positive sentiments about staff friendliness and helpfulness were noted, such as assistance with transfers.
Location
8.9
The location was generally praised for its proximity to necessary sites and transport.
Room Quality
6.4
Mixed feedback: some found rooms comfortable while others raised concerns about bed quality and maintenance.
Amenities
6.9
Amenities were limited, but basic comforts like A/C were mentioned.
Value for Money
7.4
Concerns about pricing relative to quality were expressed, affecting perceived value.
Food and Beverage
7.4
No direct mentions of food services, but one review noted nearby options for breakfast.
Overall Experience
7.9
The overall experience was a mix of highs and lows, given both praise for location and staff alongside cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:04

Property Description

Luxurious Accommodation
Natz Hotel offers a luxurious stay in Flores with well-equipped rooms featuring private bathrooms and cozy bed linen.

Concierge Service and Terrace
Enjoy personalized assistance with a concierge service and relax on the charming terrace overlooking the city at Natz Hotel.

Pet-Friendly and Free WiFi
Bring your furry friends along to this pet-friendly hotel and stay connected with complimentary high-speed WiFi throughout the property.

Experience comfort and convenience at Natz Hotel. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

7.4
Based on 201 reviews
Cleanliness: 5.9
Service: 8.4
Location: 8.9
Room Quality: 6.4
Amenities: 6.9
Value for Money: 7.4
Food and Beverage: 7.4
Overall Experience: 7.9
G
Ghazaleh • solo_traveller • us
1
Friendly staff, but very poor cleanliness and not worth the stay.
Pros:

The staff were kind and friendly, and the location was convenient.

Cons:

The place was very dirty overall. The room was overcrowded and not as described — it was supposed to be a 4-bed dorm, but more people were staying in a very small space. There was a strong unpleasant smell in the room. The sheets and blankets looked worn out and unclean, so I didn’t feel comfortable using them. The bathroom was in very poor condition — extremely dirty, no toilet paper, no soap, and the trash was full. Overall, the hygiene and cleanliness were very disappointing.

2026-04-04 • via Nuitee
N
Natalie • couple • gb
8
Pros:

Lovely staff, great beds, perfect location. They also gave us access to the kitchen which was great

Cons:

WiFi was poor

2026-04-04 • via Nuitee
E
Edgar Obregon Morales • couple • gt
8
Genial ubicacion y estancias cortas
Pros:

Excelente ubicación y relación calidad-precio.

Cons:

La verdad que todo muy bien, hubiera estado bien tener calentador.

2026-04-03 • via Nuitee
S
Samy • solo_traveller • br
8
Pros:

Cheguei de madrugada, mesmo o check-in não sendo 24hs deram um jeito para eu poder entrar

Cons:

Como cheguei de madrugada não tinha o lençol pra se cobrir e o chuveiro não esquentava

2026-04-03 • via Nuitee
J
jairo andres • couple • co
7
Pros:

La ubicación

Cons:

Se escucha mucho ruido hacia el pasillo y el aire acondicionado hace mucho ruido, falto tv en el cuarto

2026-04-02 • via Nuitee
S
Sandra • solo_traveller • de
7
2026-04-02 • via Nuitee
B
Ballesteros • couple • co
8
2026-04-01 • via Nuitee
V
Vallier • solo_traveller • fr
7
2026-03-31 • via Nuitee
C
Chaves • extended_group • cr
10
2026-03-31 • via Nuitee
T
Tomas • solo_traveller • ar
9
Preciso para pasar una o dos noches
Pros:

La ubicación es perfecta.

Cons:

Agua caliente debería tener.

2026-03-30 • via Nuitee
C
Carol Viviana • couple • co
10
Excepcional
Pros:

La cercanía a los buses de tour, el personal del hotel muy amable, y las instalaciones muy bonitas, inclusive nos recibieron las maletas mientras era la hora del checkin

2026-03-30 • via Nuitee
E
Elizabeth • solo_traveller • us
7
Close to the buss station to go to Belize
Pros:

Well located

Cons:

No privacy curtains in the beds and the rooms are mix.

2026-03-27 • via Nuitee
Y
Yalibat • couple • gt
8
2026-03-26 • via Nuitee
B
Betzi P • solo_traveller • pe
10
2026-03-25 • via Nuitee
M
mary • couple • us
8
Very basic but fine for our purposes of sight-seeing. A warm shower would have been nice.
Pros:

Very friendly and helpful staff

Cons:

Water wasn’t warm

2026-03-24 • via Nuitee
M
Marcin • couple • pl
5
Pros:

Lokalizacja

Cons:

Gorąco w pokojach i grzyb w łazience

2026-03-23 • via Nuitee
E
Elizabeth • solo_traveller • us
8
Purity easy to find. Word the price I do recommend it
Pros:

Very close to the bus station that i need to use early next morning.

Cons:

The rooms are ok. I didn’t like the fact that they are mixed and had no bed curtains for privacy.

2026-03-20 • via Nuitee
B
Betzi P • solo_traveller • pe
10
2026-03-18 • via Nuitee
C
Cláudio • solo_traveller • br
10
Pros:

Camas confortáveis, mesmo se tratando de beliches. Localização perfeita, com acesso fácil a tudo, inclusive à ponte para Santa Elena.

2026-03-18 • via Nuitee
C
CARRE • solo_traveller • fr
8
Pratique et sympathique
Pros:

Accueil super, infos claires et super bien situé

Cons:

Manque tapis de bain pour éviter de glisser en sortant de la douche

2026-03-17 • via Nuitee