Natz Hotel

Hotels
7.4 (281 reviews)
CALLE PLAYA SUR, ISLA DE FLORES CALLE PLAYA SUR, ISLA DE FLORES , Flores , gt

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Sun terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
5.9
Several reviews mention cleanliness issues such as hairs, ants, and general uncleanliness.
Service
8.4
Positive sentiments about staff friendliness and helpfulness were noted, such as assistance with transfers.
Location
8.9
The location was generally praised for its proximity to necessary sites and transport.
Room Quality
6.4
Mixed feedback: some found rooms comfortable while others raised concerns about bed quality and maintenance.
Amenities
6.9
Amenities were limited, but basic comforts like A/C were mentioned.
Value for Money
7.4
Concerns about pricing relative to quality were expressed, affecting perceived value.
Food and Beverage
7.4
No direct mentions of food services, but one review noted nearby options for breakfast.
Overall Experience
7.9
The overall experience was a mix of highs and lows, given both praise for location and staff alongside cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:04

Property Description

Luxurious Accommodation
Natz Hotel offers a luxurious stay in Flores with well-equipped rooms featuring private bathrooms and cozy bed linen.

Concierge Service and Terrace
Enjoy personalized assistance with a concierge service and relax on the charming terrace overlooking the city at Natz Hotel.

Pet-Friendly and Free WiFi
Bring your furry friends along to this pet-friendly hotel and stay connected with complimentary high-speed WiFi throughout the property.

Experience comfort and convenience at Natz Hotel. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 281 reviews
Cleanliness: 5.9
Service: 8.4
Location: 8.9
Room Quality: 6.4
Amenities: 6.9
Value for Money: 7.4
Food and Beverage: 7.4
Overall Experience: 7.9
D
Destais • solo_traveller • fr
8
2026-08-29 • via Nuitee
T
thetrooper74 • extended_group • it
8
Disponibilità e gentilezza
Pros:

Disponibilità dello staff

2026-08-25 • via Nuitee
E
Elsa • couple • nl
7
Goed hotel op goede locatie met fijne airco
Pros:

Ze hebben echt hele goede airco

Cons:

De douche bleef koud

2026-08-23 • via Nuitee
D
Daniel • extended_group • es
9
Agradable
Pros:

El hotel está muy bien localizado justo en la entrada de la isla de Flores (también cerca de la recogida de los buses turísticos), nos han tratado con mucha amabilidad y nos han ayudado con cualquier duda que teníamos… las habitaciones no son las más grandes pero todo muy limpio y bastante cuidado. Buena experiencia.

2026-08-23 • via Nuitee
J
Jach • solo_traveller • pl
10
Pros:

Świetna obsługa. Pani na recepcji ogarnęła mi wycieczkę na Tikal , transport do Meksyku i z niczym nie było najmniejszego problemu. I za wszystko można płacić kartą.
Łóżko wygodne, wiatraczek przy każdym łóżku i gniazdka.

2026-08-22 • via Nuitee
L
Leidy • family_with_children • co
10
Ubicación excepcional y amabilidad del personal
Pros:

Ubicación y amabilidad del personal. Las habitaciones eran cómodas, espaciosas y agradables.

Cons:

Todo nos gustó.

2026-08-20 • via Nuitee
R
Rik van opstal • solo_traveller • nl
8
Perfect location and comfortable beds
Pros:

Loved the loctation and the comfortable bed

2026-08-19 • via Nuitee
M
Maria Theotokatou • solo_traveller • gr
9
2026-08-16 • via Nuitee
E
Eder • family_with_children • gt
10
2026-08-15 • via Nuitee
J
juan carlos • solo_traveller • co
7
bien
Pros:

No aplica

Cons:

Wifi es pesimo

2026-08-14 • via Nuitee
M
Mariana • solo_traveller • br
9
Pros:

The staff was incredibly gentle and generous to let me leave my backpack and shower after checkout time. Loved the password locked room doors, very safe!!! The bed was comfortable and all beds had a private little fan, along with the big one for the room. Shower with beautiful pressure. I loved the upper floor with the balcony and seats to watch the sunset in the water. Great location right in the entrance of the island, making it easy to arrange pickup for tours and walkable distance to the mall, supermarket and bus station. They provided towels free of charge and clean filtered water, plus the staff was super polite and gave me great recommendations.

2026-08-13 • via Nuitee
O
Ognjen • solo_traveller • gr
10
Pros:

Good location (albeit a little noisy), very professional and helpful and pleasant staff (Nacho)

2026-08-08 • via Nuitee
I
Irene • solo_traveller • it
9
Pros:

Perfect location in the middle of everything,. Very easy to reach from the bus station. Little kitchenette available for the guests at any time. Terrace with view. Extra terrace to wash and dry your clothes. Very helpful staff. The dorm room is very confortable and big.

2026-08-07 • via Nuitee
P
Padilla Rivera • solo_traveller • sv
9
Excelente¹
Pros:

Limpieza ubicación personal

Cons:

Dejan en algún momento sin alguien encargado. Un poco de mas atención al surtir ropa de cama

2026-08-04 • via Nuitee
F
Florence • family_with_children • ch
8
Bien placé, calme
Pros:

Bien placé, notre chambre était calme,pas d’eau chaude

Cons:

Les draps de lits étaient propres, mais ont déjà bien vécus

2026-07-25 • via Nuitee
S
Shoham • extended_group • il
3
Cons:

The room was very unclean and full of cockroaches and insects.

2026-07-24 • via Nuitee
F
Fabian • couple • co
10
2026-07-23 • via Nuitee
S
Sosa Vera • solo_traveller • ar
8
2026-07-21 • via Nuitee
O
Orlando • solo_traveller • co
9
Pros:

La atwncion del administrafor

Cons:

Nada

2026-07-21 • via Nuitee
E
Eriban Geovany • couple • gt
10
Excelente
Pros:

La atención de los recepcionistas y sobre todo la forma de manejar su ingreso a las instalaciones muy cómodo y métodos de ingreso actualizados

Cons:

Nada

2026-07-20 • via Nuitee