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Facilities
Property facilities
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Air conditioning
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Soundproof rooms
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Ironing service
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Currency exchange
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Private check-in/check-out
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Shuttle service (additional charge)
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Allergy-free room
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Television in common areas
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Express check-in
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Central Location
Located in the heart of Hanoi, just minutes away from iconic landmarks such as Hanoi Old City Gate and St. Joseph Cathedral.
Modern Amenities
Enjoy the comfort of well-equipped rooms with flat-screen TVs, air conditioning, and private bathrooms with free toiletries.
Delicious Breakfast
Start your day right with a choice of buffet, continental, or American breakfast options at our on-site dining facility.
Experience the best of Hanoi at Serene Central Hotel. Book your stay with us now for a memorable experience.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Location
Guest Reviews
Hôtel bien situé et très propre. Nous avons pu y laisser notre valise avant notre road trip dans le nord et la récupérer à notre retour. C’est bien pratique ! Le personnel est très serviable et réactif notamment Luna qui est de plus super gentille et souriante. Excellent petit déjeuner.
Rien
Nice building and rooms. Staff very helpful, pleasant and accommodating. Good location for food and sights. Nice breakfast.
Nothing
Die Lage in der Nähe der Altstadt. Das Frühstück war abwechslungsreich und das Personal sehr nett und hilfsbereit.
Der Ventilator im Basezimmer war ziemlich laut.
Staff attentiveness, service is excellent. Friendly relaxed stay, felt like a home away from home. Very helpful in advising places to go and see and nothing was any problem. The bed was the most comfortable of all the hotels that I had stayed in. The breakfast was very much appreciated as there was everything that you could possibly want, with eggs to order freshly made.
Nothing.
Great location, everything is conveniently nearby. The staff is excellent—very friendly and always ready to help. The property is a bit dated, but this does not affect the comfort of the stay—still, a light refresh could make it even better.
Très bon rapport qualité-prix. Annie est le gros plus de l’établissement, par son accueil irréprochable.
Le petit déjeuner est à améliorer.
Very helpful staff. Great location. Centrally located. Quiet.
Thanks to Nguyet, Quin and all of the kind staff for two lovely stays. It was one of our favourite hotel on our trip to Vietnam.
The staff was very helpful, kind, and warm.
Clean rooms? Really good beds, good breakfast.
They toke cate of our luggage while we went on a trip further south.
When we return/in the second stay they surprised us again by upgrading our room (which moreover was for free). Hence we enjoyed sleeping in a large room and in REALLY good beds 🙏
Nothing
It was at a nice location, very central and easy to reach. Employees were very helpful. Breakfast was included and it was tasty with a variety of options.
Our room window was looking at a wall so it was dark and no day light.
Great location and rooms are lovely with comfy beds. Staff were also very kind and helpful - when I was due back late on a sleeper bus they made sure my bags were in my room ready for my arrival.
On site restaurant or bar but wasn’t expecting this given how central it is
Ottima struttura! Ottima colazione!Le receptionist Annie e Luna sono state davvero calorose nell’accoglienza e nel servirci. Ci hanno anche permesso di fare una doccia dopo il check out e attendere il nostro bus per la partenza. Consigliato
Very good location, comfortable room and excellent breakfast included. The staff were extremely helpful and friendly, in particular Annie who went out of her way to provide excellent customer service.
Very good experience!
Le personnel est très accueillant
Rien
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