Serene Central Hotel

Hotels
9.7 (2628 reviews)
106 Hàng Bông, Hoàn Kiếm, Hanoi , Hanoi , VN

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean and comfortable rooms
Good breakfast options
Cons:
Some rooms may be small
Surrounding area not ideal for walking at times

Categories

Cleanliness
9.62
The room is clean and well-maintained, a frequent positive mention across reviews.
Service
10
Many reviews highlight the super friendly and helpful staff, particularly mentioning Luna and Suzy.
Location
10
Great location for exploring, mentioned positively in multiple reviews.
Room Quality
9.12
Rooms are comfortable, though some reviews mention that they can be small.
Amenities
9.62
Good breakfast with plenty of options and other amenities well received.
Value for Money
9.62
Standard value for the quality and location, with no major complaints.
Food and Beverage
9.62
Excellent breakfast options received praise in various reviews.
Overall Experience
10
Guests express a high likelihood of returning and a strong recommendation for the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:43

Property Description

Central Location
Located in the heart of Hanoi, just minutes away from iconic landmarks such as Hanoi Old City Gate and St. Joseph Cathedral.

Modern Amenities
Enjoy the comfort of well-equipped rooms with flat-screen TVs, air conditioning, and private bathrooms with free toiletries.

Delicious Breakfast
Start your day right with a choice of buffet, continental, or American breakfast options at our on-site dining facility.

Experience the best of Hanoi at Serene Central Hotel. Book your stay with us now for a memorable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 2628 reviews
Cleanliness: 9.62
Service: 10
Location: 10
Room Quality: 9.12
Amenities: 9.62
Value for Money: 9.62
Food and Beverage: 9.62
Overall Experience: 10
L
Lourdes • couple • es
8
Pros:

Desayuno excelente y café riquísimo

2026-09-19 • via Nuitee
R
Ryosei • couple • jp
10
2026-09-19 • via Nuitee
M
minna • couple • kr
9
하노의 여행시작에 큰도움이됩니다
Pros:

위치가 정말 완벽합니다

Cons:

제일 저렴한방이여서 창문이 없으니 답답했어요

2026-09-19 • via Nuitee
V
vikram • couple • in
10
2026-09-19 • via Nuitee
K
Kirstin • couple • de
10
2026-09-19 • via Nuitee
V
vikram • couple • in
10
Super and enjoyable stay.
Pros:

The property is very well located and clean. The staff was superbly helpful specially Luna. She was always charming and helpful. Reconned this stay for people.

2026-09-19 • via Nuitee
L
Lourdes • couple • es
9
Pros:

El trato del personal, muy amable y eficiente. El desayuno riquísimo.

2026-09-19 • via Nuitee
K
Kayako • solo_traveller • jp
9
Highly recommend
Pros:

◎The staff, location

いくつかフロントにお願いしましたが諸々直ぐに対応いただけました。また、深夜便の前にシャワーもどうぞ！というありがたいオファー(今回は別の場所で計画していたので今回は断りましたが)もくれて、本当にサービスは良かったと思います。

Cons:

No window in my room

2026-09-18 • via Nuitee
A
ANTONIO • solo_traveller • es
9
Pros:

La atención y las camas

Cons:

Las habitaciones son ventana

2026-09-18 • via Nuitee
J
Julian • solo_traveller • au
9
Pros:

Great location, friendly staff, comfortable bed, nice breakfast, great rate ... what else could we wasn't?

2026-09-17 • via Nuitee
R
Raz • couple • il
10
2026-09-17 • via Nuitee
O
Oscar • extended_group • it
9
Un soggiorno da ricordare
Pros:

Camera spaziosa e pulita, la posizione permette di raggiungere quasi tutti i punti d’interesse a piedi. Eccezionali per simpatia e cordialità le due ragazze della reception

Cons:

Nulla

2026-09-17 • via Nuitee
P
Piotr • extended_group • de
10
2026-09-17 • via Nuitee
C
Cristian • couple • es
10
2026-09-16 • via Nuitee
P
Piotr • extended_group • de
10
2026-09-16 • via Nuitee
R
Rolf • couple • ph
10
Pleasant Stay
Pros:

The staff, especially Annie, were accommodating. The hotel is located near tourist attractions e.g. Train Street, Hoan Kiem Lake, Ngoc Son Temple, Old Quarter, to name a few. The breakfast was also good and appetizing.

Cons:

The room we booked has no view, but it was clean, tidy, and cozy.

2026-09-16 • via Nuitee
N
Noa • couple • il
10
ממליצים מאוד להגיע!
Pros:

חזרנו להתארח בפעם השנייה במלון!
הייתה לנו חוויה מדהימה, שידרגו אותנו לחדר מצויין ונהנו מכל רגע.
המיטות מאוד נוחות ומפנקות, המזגן טוב
מאוד ממליצה להגיע למלון למי שמחפש מלון טוב, שירות מדהים, פינה נעימה באמצע העיר במיקום טוב

Cons:

לא היה

2026-09-16 • via Nuitee
Y
YUKI • solo_traveller • jp
10
とてもよい休日を過ごせました
Pros:

建物は古いですがとても綺麗にされています。清潔で安心して宿泊できます。
スタッフが皆さん親切で、困ったときはすぐに相談に乗ってくれました。英語を話せるスタッフと日本語を勉強しているスタッフがいて安心できました。

Cons:

特になし

2026-09-16 • via Nuitee
Y
YOSSEF • couple • il
10
נחמד מאוד
Pros:

הצוות היה אני הייתה שירותית מאוד הם עזרו החדרים היו נוחים

2026-09-15 • via Nuitee
P
Pierre • couple • fr
10
Pros:

Tout été parfait à par la douche qui manquer d’eau chaude parfois

2026-09-15 • via Nuitee