Serene Central Hotel

Hotels
9.7 (2505 reviews)
106 Hàng Bông, Hoàn Kiếm, Hanoi , Hanoi , vn

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Facilities

WiFi available
Free WiFi
Air conditioning
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean and comfortable rooms
Good breakfast options
Cons:
Some rooms may be small
Surrounding area not ideal for walking at times

Categories

Cleanliness
9.62
The room is clean and well-maintained, a frequent positive mention across reviews.
Service
10
Many reviews highlight the super friendly and helpful staff, particularly mentioning Luna and Suzy.
Location
10
Great location for exploring, mentioned positively in multiple reviews.
Room Quality
9.12
Rooms are comfortable, though some reviews mention that they can be small.
Amenities
9.62
Good breakfast with plenty of options and other amenities well received.
Value for Money
9.62
Standard value for the quality and location, with no major complaints.
Food and Beverage
9.62
Excellent breakfast options received praise in various reviews.
Overall Experience
10
Guests express a high likelihood of returning and a strong recommendation for the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:43

Property Description

Central Location
Located in the heart of Hanoi, just minutes away from iconic landmarks such as Hanoi Old City Gate and St. Joseph Cathedral.

Modern Amenities
Enjoy the comfort of well-equipped rooms with flat-screen TVs, air conditioning, and private bathrooms with free toiletries.

Delicious Breakfast
Start your day right with a choice of buffet, continental, or American breakfast options at our on-site dining facility.

Experience the best of Hanoi at Serene Central Hotel. Book your stay with us now for a memorable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 2505 reviews
Cleanliness: 9.62
Service: 10
Location: 10
Room Quality: 9.12
Amenities: 9.62
Value for Money: 9.62
Food and Beverage: 9.62
Overall Experience: 10
E
Elena • couple • es
10
Muy céntrico y excelente su comodidad
Pros:

Comodidad y trato de los trabajadores del hotel

Cons:

Nos gustó todo

2026-08-08 • via Nuitee
X
XUEYING • couple • cn
10
2026-08-08 • via Nuitee
A
Assaf • couple • il
10
Perfect
Pros:

Great hotel and good location!
The staff is very welcoming and helpful
Strong recommendation

2026-08-08 • via Nuitee
D
Deborah • couple • ph
10
Convenient
Pros:

I love the bed and pillows here. The location is strategic in the old quarter. Walking distant to everything. The breakfast was simple.

Cons:

The cleaning ladies suddenly opens the room. They knock twice and they don't wait for someone to answer or what.

2026-08-08 • via Nuitee
G
gweanggyu • solo_traveller • kr
10
Pros:

위치굿

2026-08-07 • via Nuitee
M
Maisie • couple • gb
10
2026-08-07 • via Nuitee
B
Bolu • couple • ie
9
Pros:

Wonderful staff, clean hotel in a perfect location. Rooms were well maintained, had water and a nice size.

Cons:

Breakfast was good, limited to small finger food and eggs.

2026-08-07 • via Nuitee
N
Neil • couple • au
10
A good choice
Pros:

The hotel is in a great location close to train street and local attractions.
The staff are welcoming and very helpful, nothing was too much trouble. A bid thank you to Luna on reception.
Rooms were clean and comfortable. We will certainly be staying again.

Cons:

Nothing

2026-08-07 • via Nuitee
A
Alejandro • solo_traveller • es
5
Pros:

Bon esmorzar. Situació. Servei de personal. Net.

Cons:

Decepció amb la habitació. Habitacions i banys molt senzills i antics. Gran diferència respecte les fotos. Ascensor no puja al pis de la habitació.

2026-08-07 • via Nuitee
L
Lucas • couple • fr
7
2026-08-06 • via Nuitee
L
laura • couple • it
10
Gentilissimi, consigliato
Pros:

Molto gentili e la stanza super pulite

Cons:

Nulla

2026-08-05 • via Nuitee
J
jarrett • couple • sg
10
2026-08-05 • via Nuitee
İrem Cansu • solo_traveller • tr
9
Pros:

I only stayed for one night but I think that was a great choice. Even though I arrived a little before the check-in time, staff were helpful. The next day, both during breakfast and even after I had checked out, everyone was kind and helpful. The hotel is in a central and safe location, and the rooms are clean and comfortable. I would recommend staying here. Thanks again to Luna for helping me with everything right until the very end.

2026-08-05 • via Nuitee
K
Kirivan • solo_traveller • fr
10
Un hotel idéal pour les voyageurs solo ou en couple.
Pros:

Séjour idéal dans un petit hotel bien sympathique, les chambres étaient toujours propres et très bien fournies. Mais c’est surtout la sympathie et la chaleur des employés qui a fait de ce séjour un séjour mémorable. Toujours à l’écoute et bienveillants. Je recommande à 100%.

Cons:

RAS.

2026-08-05 • via Nuitee
V
Vendula • couple • cz
9
2026-08-05 • via Nuitee
N
Neil • couple • au
10
2026-08-04 • via Nuitee
P
Phạm • couple • vn
9
quá tuyệt
Pros:

địa điểm tốt, gần trung tâm thành phố tiện cho việc di chuyển như chợ đêm, phố đi bộ hồ gươm, cà phê đường tầu. gần chợ hàng Da, nhà thờ lớn.......

Cons:

không có

2026-08-04 • via Nuitee
A
Alicja • extended_group • ch
10
2026-08-04 • via Nuitee
C
Casinhas • couple • pt
10
Pros:

A simpatia dos funcionários

2026-08-04 • via Nuitee
M
Maria Luisa • couple • gb
10
Excellent staff
Pros:

Fantastic stay,?wish we could have stayed longer. the staff are excellent

2026-08-04 • via Nuitee