Serene Central Hotel

Hotels
9.7 (2472 reviews)
106 Hàng Bông, Hoàn Kiếm, Hanoi , Hanoi , vn

Facilities

WiFi available
Free WiFi
Air conditioning
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean and comfortable rooms
Good breakfast options
Cons:
Some rooms may be small
Surrounding area not ideal for walking at times

Categories

Cleanliness
9.62
The room is clean and well-maintained, a frequent positive mention across reviews.
Service
10
Many reviews highlight the super friendly and helpful staff, particularly mentioning Luna and Suzy.
Location
10
Great location for exploring, mentioned positively in multiple reviews.
Room Quality
9.12
Rooms are comfortable, though some reviews mention that they can be small.
Amenities
9.62
Good breakfast with plenty of options and other amenities well received.
Value for Money
9.62
Standard value for the quality and location, with no major complaints.
Food and Beverage
9.62
Excellent breakfast options received praise in various reviews.
Overall Experience
10
Guests express a high likelihood of returning and a strong recommendation for the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:43

Property Description

Central Location
Located in the heart of Hanoi, just minutes away from iconic landmarks such as Hanoi Old City Gate and St. Joseph Cathedral.

Modern Amenities
Enjoy the comfort of well-equipped rooms with flat-screen TVs, air conditioning, and private bathrooms with free toiletries.

Delicious Breakfast
Start your day right with a choice of buffet, continental, or American breakfast options at our on-site dining facility.

Experience the best of Hanoi at Serene Central Hotel. Book your stay with us now for a memorable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 2472 reviews
Cleanliness: 9.62
Service: 10
Location: 10
Room Quality: 9.12
Amenities: 9.62
Value for Money: 9.62
Food and Beverage: 9.62
Overall Experience: 10
Y
YI WEN extended_group tw
8
2026-07-04 via Nuitee
A
Alice solo_traveller us
10
2026-07-04 via Nuitee
V
Victoria couple de
10
Pros:

The hotel was very good! The location was perfect and the staff was great. Annie and Luna were so kind and even helped us with questions regarding our next stops in Vietnam. Would totally recommend!

2026-07-04 via Nuitee
S
Saif couple om
10
Pros:

اعجبني معاملة الموظفه أني كانت متعاونه ومجتهده واسلوبهااا معنااا اعطيهااا أعلى تقييم بصراحه

2026-07-03 via Nuitee
J
Jorge family_with_children us
9
Pros:

The front desk staff was amazing. Annie and Luna were very helpful, this make a huge difference among other hotels in Hanoi.

Cons:

The staff and the room was very quiet

2026-07-01 via Nuitee
A
avilla couple ph
10
It was a quick stay in the hotel but really meant to us. We’re able to leave our luggages upon check out to maximize our
Pros:

The property is very convenient and affordable on its price. Its located at the center of tourist spots.

Cons:

Nothing

2026-06-30 via Nuitee
K
Kirtan solo_traveller gb
10
2026-06-30 via Nuitee
S
Samuel solo_traveller fr
9
2026-06-30 via Nuitee
P
Prince solo_traveller in
9
Pros:

Everything

Cons:

Great place to have small foodd

2026-06-30 via Nuitee
K
Kim solo_traveller us
9
Very good, we enjoyed it
Pros:

Staff is very friendly, the breakfast is very good

Cons:

The toilette paper holder is installed at a wrong location

2026-06-29 via Nuitee
ふーー solo_traveller jp
10
2026-06-29 via Nuitee
G
Gabriella extended_group us
10
Pros:

Super beautiful building and amenities, gorgeous art and furniture, extremely kimd courteous capable helpful staff. Delicious breakfast included.

2026-06-29 via Nuitee
B
Batuhan solo_traveller tr
10
Pros:

Herşey gayet iyiydi

Cons:

Duşta soğuk su bulunmaması kötüydü

2026-06-28 via Nuitee
A
Alaa solo_traveller ae
10
Excellent
Pros:

Every thing

Cons:

No thing

2026-06-28 via Nuitee
J
Jaen couple ph
10
Pros:

Thank you so much

2026-06-28 via Nuitee
G
Giordano solo_traveller it
10
2026-06-27 via Nuitee
A
Akira solo_traveller jp
8
2026-06-27 via Nuitee
H
Harry extended_group gb
9
2026-06-27 via Nuitee
A
Ashu solo_traveller in
9
2026-06-27 via Nuitee
A
Andrea solo_traveller dk
9
2026-06-26 via Nuitee