Serene Central Hotel

Hotels
9.7 (2007 reviews)
106 Hàng Bông, Hoàn Kiếm, Hanoi , Hanoi , vn

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Facilities

Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean and comfortable rooms
Good breakfast options
Cons:
Some rooms may be small
Surrounding area not ideal for walking at times

Categories

Cleanliness
9.62
The room is clean and well-maintained, a frequent positive mention across reviews.
Service
10
Many reviews highlight the super friendly and helpful staff, particularly mentioning Luna and Suzy.
Location
10
Great location for exploring, mentioned positively in multiple reviews.
Room Quality
9.12
Rooms are comfortable, though some reviews mention that they can be small.
Amenities
9.62
Good breakfast with plenty of options and other amenities well received.
Value for Money
9.62
Standard value for the quality and location, with no major complaints.
Food and Beverage
9.62
Excellent breakfast options received praise in various reviews.
Overall Experience
10
Guests express a high likelihood of returning and a strong recommendation for the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:43

Property Description

Central Location
Located in the heart of Hanoi, just minutes away from iconic landmarks such as Hanoi Old City Gate and St. Joseph Cathedral.

Modern Amenities
Enjoy the comfort of well-equipped rooms with flat-screen TVs, air conditioning, and private bathrooms with free toiletries.

Delicious Breakfast
Start your day right with a choice of buffet, continental, or American breakfast options at our on-site dining facility.

Experience the best of Hanoi at Serene Central Hotel. Book your stay with us now for a memorable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 2007 reviews
Cleanliness: 9.62
Service: 10
Location: 10
Room Quality: 9.12
Amenities: 9.62
Value for Money: 9.62
Food and Beverage: 9.62
Overall Experience: 10
L
Lalit • solo_traveller • in
10
2026-03-14 • via Nuitee
M
Maria Elena • extended_group • au
6
Staff were very kind and rooms were very clean. Good location
Pros:

Staff were very kind!

2026-03-14 • via Nuitee
J
Jakub • family_with_children • pl
10
Pros:

The really nice small hotel with extremely kind staff. Clean, quiet and nice, fresh breakfest.
Higly recommended 🙂🙂🙂

Cons:

To short stay

2026-03-14 • via Nuitee
M
Milada • couple • cz
9
2026-03-14 • via Nuitee
L
Luma • couple • ca
10
Pros:

Serene Central Hotel was a great place to stay. The hotel was clean, comfortable, and in a very convenient location close to many attractions. The staff were friendly and helpful, which made the stay even more pleasant. Overall, it was a very good experience and I would recommend it.

2026-03-14 • via Nuitee
A
Angela • couple • ca
10
2026-03-13 • via Nuitee
T
Tuan • family_with_children • us
7
Not recommended
Pros:

Good location for restaurants. The bed is hard strong to sleep

Cons:

Bathroom is not convenient. They did not change bed sheet before we get in.

2026-03-13 • via Nuitee
S
sally • family_with_children • gb
9
Pros:

All the staff were excellent! Friendly and helpful.

They cooked me vegan breakfast.

Cons:

Nothing

2026-03-13 • via Nuitee
A
Agata • family_with_children • pl
10
Pros:

Comfortable bed, spacious bathroom. Excellent service from the personnel. Tasty breakfast.

2026-03-13 • via Nuitee
A
Alessandro • solo_traveller • it
10
Posizione perfetta , camera pulita e confortevole , stuff gentilissimo
Pros:

La camera era molto grande e il TV si poteva connettere con Netflix e le app

2026-03-12 • via Nuitee
가영 • couple • kr
10
2026-03-12 • via Nuitee
T
Thi Minh Yen • couple • vn
9
Tôi khá thoải mái khi nghỉ tại đây. Có dịp sẽ quay lại.
Pros:

Phòng sạch sẽ, ấm cúng. Nhân viên nhiệt tình, thân thiện. Vị trí tiện lợi.

Cons:

Cách âm không tốt.

2026-03-12 • via Nuitee
K
Katarzyna • family_with_children • pl
10
2026-03-11 • via Nuitee
M
Marsha • family_with_children • nl
10
Pros:

mooie ruime kamer, heerlijk bed
sfeervol hotel
goed ontbijt buffet
de hostess zijn erg vriendelijk en behulpzaam

2026-03-11 • via Nuitee
M
Melissa • couple • us
8
2026-03-11 • via Nuitee
G
Graeme • couple • gb
9
Pros:

Wide range of breakfast items form different cuisines. All good.

Cons:

The sea view

2026-03-11 • via Nuitee
W
Warrick • solo_traveller • au
10
Good location , the staff (especially Luna) were so lovely and helpful
Pros:

Great location

2026-03-11 • via Nuitee
H
Hai Acolo • couple • ro
10
Pros:

Great boutique hotel in a perfect location in the Old Quarter. Everything is within walking distance but the hotel itself is surprisingly quiet and relaxing. The rooms are very clean and comfortable, and the staff are incredibly friendly and helpful. They even helped us with recommendations for restaurants and things to do around the city. I would definitely stay here again.

2026-03-10 • via Nuitee
L
Lakshmi Sandhya • extended_group • in
10
2026-03-10 • via Nuitee
D
Dimitrios • family_with_children • gr
8
2026-03-10 • via Nuitee