Casa Herrmann Suites

Hotels
9.3 (308 reviews)
37 Calle de la Palma , Mexico City , mx

listing image 1
Show all photos

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Front desk (limited hours)
Free wired internet
Fitness facilities (surcharge)
Internet access
Exercise/lap pool
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Spacious rooms
Cons:
Limited breakfast options
Cleanliness concerns

Categories

Cleanliness
8.65
Several mentions of cleanliness, but some concerns about worn towels and hair found.
Service
10
Many positive mentions of staff being friendly and attentive.
Location
9.65
Frequent praises for the hotel's ideal location near major attractions.
Room Quality
9.65
Room size and comfort were mostly appreciated.
Amenities
8.65
Basic amenities praised, but some downsides like the size and quality of breakfast.
Value for Money
9.65
Guests felt it was a good value considering the services provided.
Food and Beverage
8.15
Breakfast received negative feedback with insufficient options.
Overall Experience
10
Overall stay was highly rated, with minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:32

Property Description

Central Location
Casa Herrmann Suites is perfectly situated in the heart of Mexico City, just minutes away from major attractions like Tenochtitlan Ceremonial Center and The Museum of Fine Arts.

Comfortable Rooms
Guests can enjoy air-conditioned rooms with modern amenities such as a coffee machine, microwave, and flat-screen TV. The hotel ensures a cozy stay with plush bed linen and towels provided.

Helpful Staff
With bilingual receptionists available around the clock, guests can feel at ease knowing that assistance is readily accessible for any inquiries or requests.

Experience the vibrant city of Mexico City while staying at Casa Herrmann Suites. Book now for a memorable stay!

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

9.3
Based on 308 reviews
Cleanliness: 8.65
Service: 10
Location: 9.65
Room Quality: 9.65
Amenities: 8.65
Value for Money: 9.65
Food and Beverage: 8.15
Overall Experience: 10
L
Lucia • couple • au
9
Lovely historic building in the heart of the antique zone!
Pros:

Friendly staff, huge rooms, high ceilings, all facilities worked well and central. Nothing to complain about!

Cons:

Nothing

2026-04-14 • via Nuitee
A
Annie-Christine • couple • fr
9
2026-04-13 • via Nuitee
R
Roxana • solo_traveller • mx
10
Pros:

excelente la atención de las personas en recepción en especial el Sr José

2026-04-13 • via Nuitee
Y
Yuri • family_with_children • us
10
2026-04-11 • via Nuitee
• extended_group • mx
9
2026-04-09 • via Nuitee
J
Jose • couple • us
10
2026-04-09 • via Nuitee
P
Perla Athziri • extended_group • mx
10
2026-04-08 • via Nuitee
V
Valenzuela • couple • mx
10
Affordable Suite, unbeateable price
Pros:

Invaluable Attention from Staff (Jose Luis & William ), big spaces, clean suites, the beds are super comfortable,

Cons:

There is a public parking aside and it is just little noisy in the afternoon

2026-04-06 • via Nuitee
T
Thomas • couple • us
10
We had a tremendously good time right in the centre of the city, close to Plaza Major!
Pros:

A;lthough in the old, centre part of the city the hotel is essentailly new. The rooms are modern , clean and spacious. The staff is the friendliest I ever encountered. We didn't have breakfast there, so no comment on this.

2026-04-06 • via Nuitee
P
Pattyto • extended_group • mx
10
Excelente ubicación y costo
Pros:

La limpieza, la ubicación, el precio.

Cons:

Todo excelente 👌

2026-04-06 • via Nuitee
V
Valenzuela • extended_group • mx
10
2026-04-06 • via Nuitee
P
Pattyto • extended_group • mx
10
Excelente 👌
Pros:

Habitaciones muy amplias, buena ubicación y excelente personal.

Cons:

Todo excelente 👌

2026-04-06 • via Nuitee
M
MA DEL ROCIO MARCELA • extended_group • mx
10
Pros:

Muy amables todo el personal.El Sr Williams y el Sr José Luis, excelentes personas.En realidad, todo me encantó!SÍ REGRESO.

2026-04-05 • via Nuitee
R
Raluca • family_with_children • us
9
Pros:

William and Jose Luis were very friendly and helpful! The location of the property is very central and the rooms are spacious. The antique elevator is a nice touch.

Cons:

When you exit the property, the front desk person needs to let you out.

2026-04-04 • via Nuitee
L
Lauren • family_with_children • us
9
2026-04-03 • via Nuitee
S
Séverin Nivault • extended_group • fr
7
Très bien situé
Pros:

Hôtel situé à 200m e la place de la constitution.
Le personnel est très aimable et très serviable.
La voiture a bénéficié d'un parking couvert.
La chambre est très grande et confortable.

Cons:

Le petit déjeuner est disponible dans un très beau patio mais minimaliste, du café, quelques gâteaux industriels, des pommes et du jus d'orange industriel.
Mieux vaut petit déjeuner à l'extérieur ou dans le chambre qui est bien équipée.

2026-04-02 • via Nuitee
M
Mario • couple • us
9
VERY SATISFIED W/ MY STAY, WILL COME BACK.
Pros:

First time being there, usually I stay somewhere else nearby, BUT DEFINITELY WILL COME BACK TO THIS LOCATION . 9/10✅

Cons:

Everything was almost perfect. Very satisfied. Probably need NEWER bath towels.

2026-04-02 • via Nuitee
N
Nabarjun • couple • us
10
Pros:

Amazing location near Zocalo, very neatly maintained hotel and exceptional service by the two gentlemen at the front desk. The room was huge and all amenities were great. People are lovely and I hope to be back again!
Gracias por todo!

2026-04-01 • via Nuitee
J
José • solo_traveller • es
10
Muy buen lugar en el corazón de CDMX
Pros:

Todo. Fue un gran detalle del señor en recepción estar pendiente de todo. Particular atención cuando preparó el jacuzzi para que estuviera caliente al usarlo. La amplitud y limpieza de la habitación. Comodidad de las camas.

Cons:

La ducha. Sin presión y mucho problema para tener agua caliente al ducharte.

2026-03-31 • via Nuitee
M
Moranchel • extended_group • mx
10
Pros:

La atención de los anfitriones William y José Luis inmejorable, las instalaciones y excelente ubicación.

Cons:

Que fue muy poco tiempo el que pudimos disfrutar de la estancia.

2026-03-31 • via Nuitee