Ueno Touganeya Hotel

Hotels
8.7 (1885 reviews)
Taito-ku, Higashiueno 3-17-5 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Massage services
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Rooms may be small
Limited amenities

Categories

Cleanliness
8.71
Many comments highlight that rooms are clean and well-maintained.
Service
8.88
Guests consistently mention friendly and helpful staff.
Location
9.12
Excellent placement near Ueno station and local amenities.
Room Quality
8.47
Rooms are comfortable but some guests mention they are small.
Amenities
8.5
Basic amenities are well provided, though some requested enhancements.
Value for Money
8.56
Good price for the quality and location offered.
Food and Beverage
8.61
No specific mentions; assumes standard offerings.
Overall Experience
8.78
Guests are overwhelmingly satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:48

Property Description

Japanese Restaurant and Relaxing Massage Services
Indulge in authentic Japanese cuisine and unwind with a soothing massage at Ueno Touganeya Hotel's facilities.

Convenient Location
Located just minutes away from Ueno Park and various train stations, including direct access to popular areas like Asakusa and Akihabara, making exploring the city a breeze.

Comfortable Rooms and Amenities
Enjoy well-equipped, air-conditioned rooms with modern amenities such as LCD TV, minibar, and free Wi-Fi. The hotel also offers convenient services like a 24-hour reception, coin-operated laundry, and free internet terminals.

Experience the best of Tokyo at Ueno Touganeya Hotel - book your stay now for a memorable and convenient stay.

Important information:

Guests who plan to arrive after 6 pm must inform the property in advance. Contact details can be found in the booking confirmation.

Please note that parking is limited. To book a parking space, please contact the hotel directly. Contact information can be found in the booking confirmation.

All rooms are non-smoking rooms. Please contact the hotel if you wish to stay in a smoking room.

When using existing beds for children, please inform the property in advance of how many children will stay in the room. Only 1 child under 6 can stay free of charge in an existing bed. Charges apply to additional or older children.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 1885 reviews
Cleanliness: 8.71
Service: 8.88
Location: 9.12
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.78
4
4c849e5b2ff172b3c9ba0167a52237e7 • solo_traveller • mx
10
2026-04-18 • via Nuitee
9
940c615e5981722a7b074365c106c053 • solo_traveller • ar
8
2026-04-17 • via Nuitee
4
4439e140988472f53f27c2cba2270e01 • couple • gb
9
Pros:

Great location, really accommodating hosts who were happy to answer all questions, clean and tidy rooms with all amenities you could need.

Cons:

Rooms are compact as to be expected for Japan, however would have appreciated 2 pillows each for guests as the single pillows weren't that comfortable.

2026-04-17 • via Nuitee
7
7c96e4a8789671572459ceaa26d1bb57 • couple • bg
9
2026-04-16 • via Nuitee
2
22a373b40bc470ff05e714733e1ed73d • solo_traveller • ch
8
Pros:

Emplacement vraiment idéal. Chambre sans surprise, mais c'était propre et avec tout le nécessaire. Personnel très sympathique, à l'écoute et souriant, toujours prêt à aider.
Machine à laver et sécher le linge payant disponible au Rez-de-chaussée, très pratique.
Je n'ai pas testé les repas, je ne sais même pas si il y en avait.

2026-04-15 • via Nuitee
6
62c2d7c36dec72b0a2bb7887e991876a • couple • ee
10
Pros:

Great location, close to Ueno station, on the Yamanote line, Narita airport express stops at that station as well.
Hotel is clean, has plenty amenities, helpful and lovely staff. There is a laundry room as well. The room was cleaned spotless daily. Room has AC, bed was wide and comfortable as were the pillows.
Can't think of anything that was lacking, would definitely visit again.

2026-04-15 • via Nuitee
• couple • se
10
2026-04-15 • via Nuitee
3
3685692aaf61731a5c8a754eaa7e37a0 • couple • tw
8
2026-04-13 • via Nuitee
A
a0fab11fa0c473912d5062427012f4a1 • couple • au
9
2026-04-13 • via Nuitee
7
7a22f87e3a04739c10886403b0653cb5 • couple • ca
8
Pros:

Close to train and other attractions

2026-04-12 • via Nuitee
W
Wenyi • couple • tw
6
Cons:

雖然在上野普遍房間都小得可憐，另外光是房間那麼矮的房門，我就敲過好幾次頭，真是太不人性了

2026-04-11 • via Nuitee
B
Burak • couple • tr
8
2026-04-11 • via Nuitee
M
MING CHUNG • solo_traveller • tw
8
2026-04-09 • via Nuitee
文涵 • family_with_children • tw
8
Pros:

位置非常棒，離便利商店和JR站都很近，附近還有阿美橫町，房間隔音還算不錯，床也很舒適

Cons:

房間略小，但已經同等價位最棒的選擇了

2026-04-09 • via Nuitee
C
Chunhua • solo_traveller • us
10
Highly recommended
Pros:

The breakfast was amazing!

Cons:

Little bit far away from the centre.

2026-04-09 • via Nuitee
P
pawinee • solo_traveller • th
10
Pros:

การบริการ

2026-04-09 • via Nuitee
C
Cobinyo • couple • rs
9
Pros:

Very clean and well-organized hotel. The room was small but cozy and had everything we needed. Daily housekeeping with fresh towels and bed sheets was a big plus. Great for a short stay in Tokyo.

2026-04-08 • via Nuitee
C
Chaituch • family_with_children • th
7
Pros:

This place close by the Ueno station like walk 5min

2026-04-08 • via Nuitee
C
chuck5669 • family_with_children • tw
9
Pros:

位置很好

Cons:

有點太小

2026-04-08 • via Nuitee
M
Michelle • family_with_children • au
8
Nice,small for one night
Pros:

Location for eating places and transport.
Everything was clean.
Staff were very cheery at all times.
We were able to store our luggage.

Cons:

It was hard to find on google maps if you didn't know the area.
The police box were very helpful with a direction map. Thankyou.

2026-04-07 • via Nuitee