Grot Hotel

Hotels
7.8 (1035 reviews)
Kościuszki 22D , Malbork , pl

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Outdated rooms
Limited breakfast options

Categories

Cleanliness
7.01
Some reviews indicate that rooms were clean, but also mention issues with bed linens and general upkeep.
Service
8.48
Many reviews highlight the friendly and helpful staff.
Location
9.02
The hotel's location is frequently praised for its proximity to key attractions.
Room Quality
7.47
While rooms are noted as clean, some reports indicate they feel outdated or have specific maintenance issues.
Amenities
7.5
Amenities provided were satisfactory but not extensive, with some users mentioning room size.
Value for Money
7.96
Guests generally felt that the pricing was fair given the service and location.
Food and Beverage
7.01
Breakfast options were described as limited but adequate.
Overall Experience
7.98
Overall, guests had a positive experience despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:38

Property Description

Luxurious Accommodation
Grot Hotel, located in the heart of Malbork, offers modern and elegant rooms with 24-hour personalized service. Each guest room is thoughtfully furnished for your comfort and includes satellite TV.

Gastronomic Delights
Indulge in a culinary journey at our on-site restaurant, where you can savor traditional Polish and European dishes. The intimate ambiance, with candles and background music, sets the perfect scene for a memorable dining experience.

Exceptional Service
Benefit from a warm and welcoming atmosphere at Grot Hotel. Our multilingual staff at the 24-hour reception are always available to provide assistance and recommendations, ensuring a pleasant stay for all our guests.

Experience luxury, fine dining, and top-notch service at Grot Hotel - your perfect choice in Malbork.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for 70 zł per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1035 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 7.47
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 7.98
M
Mirosław • family_with_children • pl
6
Pros:

Lokalizacja, darmowa kawa i herbata przy recepcji.

Cons:

Brudne łóżka, mało miejsca w toalecie, ciemno w pokoju, słabe śniadania, parking podziemny strasznie mały i wąski.

2026-03-09 • via Nuitee
K
Krzysztof • extended_group • pl
8
2026-03-02 • via Nuitee
N
Neil CJ • couple • gb
5
Good Location Comfortable Stay
Pros:

Good Location not far from rail station and Zamek w Malborku Parkrun .

Cons:

No coffee making facilities in room although this was available in reception.

2026-02-25 • via Nuitee
I
Iwona • couple • pl
10
2026-02-24 • via Nuitee
L
Luiza • couple • pl
10
2026-02-24 • via Nuitee
E
Ewa • family_with_children • pl
8
2026-02-14 • via Nuitee
W
Weronika • extended_group • pl
10
Pros:

Pyszne śniadanka. Miła obsługa. Lokalizacja hotelu jak najbardziej na plus. Wszędzie blisko : pociąg, sklepy czy warte odwiedzenia miejsca Malborka.

2026-01-29 • via Nuitee
K
Karolina • family_with_children • pl
5
Ogólnie polecam na krótki pobyt.
Pros:

Śniadania bardzo smaczne, niczego nie brakowało. Obsługa cały czas pilnowała i dokładała. Bardzo dobra lokalizacja, blisko do zamku i centrum. Bardzo uprzejma obsługa.

Cons:

Brak papieru toaletowego. Problem z kanalizacją, słaby odpływ wody w brodziku i umywalce. Nie działająca suszarka.

2026-01-19 • via Nuitee
K
Krzysztof • family_with_children • pl
8
Cena adekwatna do standardu.
Pros:

Bliskie położenie centrum i atrakcyjnych miejsc.

Cons:

Bliskie położenie przy ruchliwej ulicy. Intensywny hałas przejeżdżających pojazdów mechanicznych.

2026-01-19 • via Nuitee
H
Heinz • family_with_children • de
8
Pros:

Ansonsten kleines aber gemütliches Zimmer. Sehr gute Lage. Parkplätze vorhanden. Nicht alle eingezäunt. Frühstück gut und hübsch angerichtet.

Cons:

Kein Fahrstuhl. Wenn das Zimmer oben liegt werden die Koffer schwer.

2026-01-19 • via Nuitee
T
Tomasz • couple • pl
8
Pros:

Hotel godny polecenia. Doskonała lokalizacja. Obsługa miła i pomocna. Pokoje czyste, chociaż wystrój dość stary.

Cons:

Miejsca parkingowe w podziemiu wąskie .

2026-01-19 • via Nuitee
M
Magdalena • family_with_children • pl
9
2026-01-19 • via Nuitee
P
Pietro Paolo • solo_traveller • it
9
Pros:

Ottima accoglienza

2026-01-19 • via Nuitee
K
Kasieńka • solo_traveller • pl
10
Pros:

Obsługa, śniadanie

Cons:

Nie mam uwag

2026-01-12 • via Nuitee
B
Bartłomiej • extended_group • pl
8
Pros:

Super lokalizacja,śniadanie i bardzo ugodowa i miła obsług

Cons:

Jedyne co było średnie to słuchawka prysznicowa w słabym stanie

2026-01-08 • via Nuitee
P
Pawel61_2005 • solo_traveller • pl
7
Krótki, zimowy wyjazd. Zamek wart zwiedzania.
Pros:

Śniadanie skromne, ale smaczne i wystarczające. Kawa bez zarzutu. Znakomita obsługa. Bardzo dobra lokalizacja.

Cons:

Sejf umocowany w niefortunnym miejscu, trzeba uważać żeby się nie uderzyć. Słuchawka prysznicowa i perlator w kranie do wymiany.

2026-01-05 • via Nuitee
M
Michal • solo_traveller • pl
9
2025-12-17 • via Nuitee
S
Stanislav • couple • pl
7
2025-12-12 • via Nuitee
E
Ewelina • couple • pl
2
Pros:

Cisza spokoj

Cons:

Zimno w pokoju

2025-12-12 • via Nuitee
E
Ewa • solo_traveller • pl
10
Pros:

Bardzo miła obsługa , lokalizacja w centrum i blisko zamku

2025-11-25 • via Nuitee