Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great breakfasts
Lovely pool
Friendly staff
Cons:
Rude receptionist
Noisy room

Categories

Cleanliness
8.06
The room was noisy and had concerns about insulation, indicating potential cleanliness issues.
Service
9.43
A very rude receptionist impacted the service negatively, but a friendly nighttime staff member balanced it out.
Location
9.07
The hotel is well located, within walking distance to amenities and attractions.
Room Quality
7.52
Concerns regarding noise from traffic suggest that room quality was below expectations.
Amenities
9.55
Great amenities including a lovely pool and included breakfast enhance the stay.
Value for Money
9.01
The prices are competitive, but given some negative experiences, the value may vary.
Food and Beverage
9.56
Breakfast was described as brilliant, adding value to the food and beverage experience.
Overall Experience
9.03
Overall experience was affected by service issues but balanced by other positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:27

Property Description

Luxurious Accommodation
Sunshine Hoian Hotel, just a short stroll from Hoi An Ancient Town, offers rooms with picturesque garden or pool views. Enjoy modern amenities like satellite TV and free internet access, with some rooms featuring a private balcony for a touch of elegance.

Relaxation and Recreation
Unwind by the outdoor pool or take advantage of complimentary bicycles to explore the charming surroundings. Let the tour desk assist you in planning sightseeing trips or indulge in laundry services for a hassle-free stay.

Delightful Dining Experience
Savor a delightful array of Western and Asian delicacies at the hotel's restaurant, complemented by refreshing drinks from the bar. Immerse yourself in a culinary journey without leaving the comfort of Sunshine Hoian Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    Children from 5 years old to 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for VND 100,000 per person per night when using an existing bed.
    Children from 5 years old to 11 years old stay for VND 300,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 89 reviews
Cleanliness: 8.06
Service: 9.43
Location: 9.07
Room Quality: 7.52
Amenities: 9.55
Value for Money: 9.01
Food and Beverage: 9.56
Overall Experience: 9.03
A
Anthony • couple • gb
8
Chill in a quiet town in Vietnam
Pros:

Location and clean

Cons:

Nothing

2026-01-26 • via Nuitee
D
David • family_with_children • gb
10
Pros:

Great Hotel with lovely friendly staff. Breakfast included, free bike hire. It's a 20 min walk to the old town which I don't mind.

Cons:

All Good

2026-01-23 • via Nuitee
B
Benita • solo_traveller • au
8
A sweet little hotel, that was exactly what I needed.
Pros:

Great value, friendly helpful staff, quiet location though not too far from anything.
Great massages on site

Cons:

The bed was a tad hard.

2026-01-19 • via Nuitee
M
MADELEINE • solo_traveller • gb
5
Rudest receptionist in Vietnam
Pros:

The shower was hot and the breakfast was brilliant

Cons:

This hotel should remember how much first impressions count…I arrived after a 10 hour bus journey and a 15 minute walk very sweaty and tired to be met by the most unpleasant receptionist I have encountered in Vietnam. Before I’d even had a chance to catch my breath she was asking for payment.
I stayed for two nights and observing how the hotel works it was clear they only really care about the large tour groups they have staying…solo travellers don’t matter to them. They were all smiles and photographs with the big groups while I went totally ignored. Later on that day after taking my laundry to a shop over half the price of the hotel down the street (they weren’t getting anymore of my money at that point!) I walked back into the reception and purposefully said hello to the receptionist (in the UK we like to kill with kindness) and she didn’t even look up at me. She honestly made me feel really upset and for the first time in my travels around Vietnam pretty lonely. I’m used to meeting genuinely helpful kind Vietnamese people and she was so mean spirited. I wondered if it was cause after being asked for payment straight away I said I’d like to see the room first - this is totally standard. I’ve had some not so great experiences before with mouldy rooms, would you buy a car without a test drive???
On the other hand the young male night receptionist was so sweet and I felt sorry for him that he has to work with that woman.
Once I was shown the room I expressed concern about how noisy the rooms facing the road might be and she totally dismissed this - I was on the third floor and you hear traffic from about 5.30am….through ear plugs. There is no insulation on the balcony doors at all. Noisy hotel, rude receptionist, don’t care about solo travellers….wish I’d never stayed there.

2025-12-28 • via Nuitee
P
Peter • solo_traveller • gb
9
The place to stay in Hoi An!
Pros:

Great breakfasts, lovely pool, great staff and facilities!

2025-10-19 • via Nuitee
T
Thomas • family_with_children • au
6
2025-10-15 • via Nuitee
P
Paul • solo_traveller • ie
10
Good friendly staff and clean rooms
2025-10-07 • via Nuitee
A
Alevtina • family_with_children • kz
9
Pros:

Отель расположен на тихой улочке, рядом есть кафе, магазин. Отель небольшой, но уютный. Персонал старается во всем помочь, но не навязчиво. До Старого города пешком 15-20 минут, До пляжа 45 мин

Cons:

Несколько неудобно расположена раковина, зеркало расположено сбоку на стене без дополнительной подсветки. Поэтому почти ничего в него нельзя рассмотреть

2025-07-23 • via Nuitee
J
Jo • family_with_children • au
9
Pros:

Pool. Included breakfast. Friendly staff. Walking distance or short taxi from old quarter.

Cons:

Everything was great.

2025-07-19 • via Nuitee
H
Hiếu • couple • vn
8
Pros:

Nice hotel with big rooms and nice balcony views
It’s quite near the Hoian Town
Friendly staff

Cons:

Breakfast should be more choices

2025-07-04 • via Nuitee
A
Ann • family with young children • gb
10
Excellent value for money
Pros:

Limited but always fruit and toast and plenty of tea and coffee

Cons:

Nothing

2025-06-25 • via Nuitee
C
Carmel • family with young children • au
10
Exceptional
2025-06-14 • via Nuitee
F
Fred • solo traveller • gb
10
Bring the sunshine into your life
Pros:

It was my 4th stay at sunshine and I will be returning again next year the breakfast is fantastic all the hotel staff will go the extra mile for you it's location is perfect 10 mins walk to the old town and approximately 20 mins walk to the paddy fields and han bang beach I would 100 percent recommend the sunshine hotel

2025-04-12 • via Nuitee
A
Anthony • young couple • be
10
The perfect hotel in Hoi An
Pros:

We found the hotel and staff perfect, friendly and very helpful. The only down side was could not direct the shower head

2025-04-06 • via Nuitee
M
Manisha • group • gb
8
Really reasonable hotel with great staff who were kind and helpful.
Pros:

Clean, comfortable and good location.

2025-03-18 • via Nuitee
C
Carmel • with friends • au
10
Exceptional
Pros:

Second Time Staying & Will Stay Again.

2025-02-23 • via Nuitee
L
Lara • with friends • gb
8
Great location and value for money
Pros:

Great value for money, in a good location about a 20 minute walk from old town, the staff were absolutely amazing and so friendly

Cons:

Beds were a little hard and could of done with another pillow on the bed. Bathroom also had a funny smell

2025-02-22 • via Nuitee
L
Linh • young couple • vn
10
Exceptional
Pros:

Very friendly and attentive staff

2025-02-04 • via Nuitee
P
Peter • young couple • nz
7
Value for money
Pros:

Very good value for money. Lovely clean pool but cold and rainy during our stay so we did not use. Very helpful staff.

Cons:

A bit far from town once you’ve walked it 4-5 times. A lot of traffic noise.

2025-01-11 • via Nuitee
C
Craig • young couple • gb
8
Nice hotel, friendly staff, pool and bicycle use a bonus, breakfast underwhelming.
Pros:

nice hotel and friendly and helpful staff, location was a little further out of the town than expected but in easy walking distance or minimal taxi ride. The pool was ideal and we made use of this facility most mornings. The provision of free bicycles to use was a nice surprise and with both beach and town within a 20 min cycle ride gave an added flexibility to the stay, the room was a comfortable size and had a good view over the pool.

Cons:

unfortunately the street light outside were on through the night and the curtains didn't block this out, plus the sliding doors were only single glazed so outside noise passed through although this was only really a concern early morning when vehicles were up and down the road. The main disappointment was the limited choice for breakfast with food confined to bread, rice, cereal, eggs or fruit which was a challenge for my partners dietary requirements and not the amazing spread that other posts had remarked. because we were one of only three guests staying on the first couple of days, we were asked to choose our breakfast for the following day and although the staff did try to accommodate my partners needs the limited choice made it challenging.

2024-12-18 • via Nuitee